Got down for breakfast at 9 Saturday and they were out of bagels and muffins. The eggs and busicuts were cold and no one to help.
Also when i got there was told i wasn't in the system by the front desk, but once i called expida the found my reservation but only for one night. Hows that possible? But some how had my covered thank god since it was parents weekend and i drove 2 hrs. That was unneeded stress they caused.
Breakfast menu was limited, not as advertised. The bed was uncomfortable, there were stains on the bed cover, and the room smelled musty. Housekeeping never refilled toilet paper roll.
I loved how modern and clean everything looked. Check in and check out was an easy process. The only thing that I didnât like was the breakfast. The food quality was not the best, and I wish there were more fresh cut fruit options.
The bathroom was out of tissues, out of conditioner and the ac was barely working even though the outside temp was close to the inside temp. Felt like it was 75 or more degrees and the thermostat only showed you what the temp was set on so you couldn't see if the temp was actually coming down. Staff was very friendly, morning breakfast was great, very clean place and despite the ac problem and the other minor things I would definitely stay here again.
The property was slightly dirty especially the pool . There was a mix up with Expedia and the hotel and they charged me for an extra day and wonât refund it !
Hotel and staff were great!!! We stayed for the National Tractor Pulling Championship, Bowling Green always has busses running to pick us up and drop of. This year that service was terrible, not the hotel fault but just sucked to pay more to stay in town and then not get the same bus service as past years.