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Best Western Parkway Hotel Toronto North

2.5 star property

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2 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)
Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk
Couples treatment room(s), facials, massages
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
600 Highway 7 East, Richmond Hill, ON, L4B1B2
  • Place, The Golf Lounge
    ‪7 min walk‬
  • Place, Splitsville Richmond Hill
    ‪10 min walk‬
  • Place, Seneca College - Markham Campus
    ‪15 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(143 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

8.4 out of 10
Very good
(41 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

Standard Room, 2 Queen Beds, Accessible, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Balcony

8.0 out of 10
Very good
(22 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(59 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

8.4 out of 10
Very good
(14 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

7.8 out of 10
Good
(13 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Parkway Hotel Toronto North

Family-friendly hotel connected to the convention centre in Richmond Hill with 2 indoor swimming pools
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Best Western Parkway Hotel Toronto North offers 127 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Richmond Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Signature Beauty Lounge has 6 treatment rooms, including rooms for couples. Services include massages and facials. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Best Western Parkway Hotel Toronto North. During your stay, you'll be connected to the convention centre and within walking distance of Splitsville Richmond Hill. Free WiFi in public areas, free self-parking and 2 indoor pools are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools or soak in the hot tub
  • Indulge with massages or facials at Signature Beauty Lounge
  • Amenities include a front desk safe, a business centre and 30 meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Splitsville Richmond Hill and 6 minutes from Seneca College
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
As a guest of Best Western Parkway Hotel Toronto North, you'll find a full-service spa, 2 indoor swimming pools, a health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 30 meeting rooms. Event space at this hotel measures 31000 square feet (2880 square metres) and includes a conference centre. A seasonal outdoor pool, a sauna, and spa services are also featured at the family-friendly Best Western Parkway Hotel Toronto North. Free self parking is available.

This Richmond Hill hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Crave Restaurant – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks – This coffee shop serves breakfast and light fare. Open daily.
Spirits Bar and Lounge – This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Tim Hortons – This coffee shop serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25.98 for adults and CAD 14.68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Crave Restaurant
  • Spirits Bar and Lounge
  • Starbucks
  • Tim Hortons

Things to do

  • 2 indoor pools
  • Basketball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Fenced pool
  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 30 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (31,000 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 150.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 25.98 for adults and from CAD 14.68 for children
  • Pet deposit: CAD 150.00 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 14 May and close on 16 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Parkway Hotel
Best Western Parkway Hotel Toronto North
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Toronto North
Best Western Parkway Toronto North Richmond Hill
BEST WESTERN Parkway Hotel Toronto North Richmond Hill, Ontario
Parkway Toronto Richmond Hill
Best Western Parkway Hotel Toronto North Hotel
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Hotel Toronto North Hotel Richmond Hill

Best Western Parkway Hotel Toronto North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1369 out of 2358 reviews
Rating 8 - Good. 525 out of 2358 reviews
Rating 6 - Okay. 231 out of 2358 reviews
Rating 4 - Poor. 104 out of 2358 reviews
Rating 2 - Terrible. 129 out of 2358 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jeannie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeper staff was excellent n courteous. Front desk staff was super nice, patient and understanding. Standing shower a nice replacement for tub. Wished bathroom fan was separate from light switch. Would be nice if toilet is in separate room from shower area. Barn door to bathroom was bulky and hard to use and cannot lock. Shower floor slippery and have no grip mat. Also, bathroom fan was dusty. Should be cleaned.
Stayed 2 nights in Sep 2025

10/10 Excellent

ANH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in Aug 2025

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and tried to do everything to make yoi comfortable. The hotel was clean. The only thing negative was They ran out of face clothes. We had face clothes the first day and the last day so 54 days without face clithes was very inconvenient
Stayed 6 nights in Aug 2025

6/10 Okay

RJ

Stayed 1 night in Aug 2025

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service
Bed was comfortable, room was spacious and clean. The only complaint was we had very little hot water and the temp would go from warm to freezing on and off throughout the shower. That shouldn’t happen in a hotel. Aside from that, great stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

irina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect! Thank you
Stayed 1 night in Aug 2025

8/10 Good

Isabelle

Stayed 1 night in Aug 2025

8/10 Good

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Murray

Stayed 3 nights in Aug 2025

8/10 Good

Yunchuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room have terrible ordour, the lady from front dest wasn't nice to help but try to find excuses to avoid changing room. Supervisor of room service was kind, he checked and decided the smell was too strong to stay, the front desk then changed room for us, but never saw a sorrow smile on her face, cold stone face made us unpleasant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miriam

Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had made two separate bookings. We wanted to combine them. Expedia was unable to help us. We were told we had to pay an extra $100 at least to do this. Someone from the hotel contacted me via text and combined the reservation for only $20 extra. When we arrived at the hotel our fridge was not working. We contacted the front desk and within minutes we were brought a brand new fridge. The staff was kind and courteous. They were extremely accomodating. Our internet was not working and they immediately told us what to do to get it to work. Very clean hotel and room. Beautiful and warm swimming pool. Breakfast next door at the Sheraton was excellent. Would definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Korosh

Stayed 1 night in Aug 2025

6/10 Okay

Nuha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The parking situation was a disaster very limited parking as it's shared with a million businesses and the Sheraton. Hotel looked really pretty and updated when we walked in but the rooms didn't feel clean enough, there was dust everywhere and the carpet was not clean. The bathroom was clean but idk how housekeeping didn't see that the toilet seat is actually broken! By the time I noticed the bathroom seat I had already cleaned the room gotten everything in place as I have a toddler. The place has potential but needs someone to supervise. Another thing was very irritating is that the text message I got before arriving felt very welcoming and I was asked if there is anything they can do to make our stay better so I asked if we can get a 30 minutes early check-in, only to get a message an hour and a half past check in time saying "looks like you already checked in, is there anything else I can do" so I just told whoever was sending the message that they didn't really do anything, so what's the point of asking!!! Over all not the best experience and I generally don't recommend the hotel in its current situation!!
Stayed 1 night in Aug 2025

8/10 Good

Rosie

Stayed 3 nights in Aug 2025

10/10 Excellent

Dyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant check-in staff who helped me when i had a mishap. We stay here at least 3 times a year. It's fabulous. Great area for restaurants and 3 mins to the highway.
Stayed 2 nights in Aug 2025

8/10 Good

Angi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quick check in, friendly young man behind the counter. Easy checkout. Breakfast options were good, service was a little slow.
Stayed 1 night in Aug 2025

8/10 Good

Jaymie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had everything you’d need in them. The air conditioning was easy to adjust and the water temp and pressure was great in the showers. The only thing I didn’t like were the bathroom doors. Because they were barn door style they looked great but didn’t feel like I had privacy when inside.
Stayed 1 night in Aug 2025

8/10 Good

Jaymie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean, quiet and no kids running around! Friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Taye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close everything was within walking distance
Stayed 1 night in Aug 2025

6/10 Okay

Monique, Ottawa

Liked: Staff & service
Disliked: Amenities
I really didn't like much about this property and my experience in that I found the room to be gloomy, the water for my shower was barely hot, the water trickled from the faucet, there was a barn door to open and close between the closet and bathroom, there was constant banging leading down to the raquetball/swimming area and when I tried to go swimming, there were swimming classes! Thankfully, Vikki at reception transferred me to a room at the Sheraton where I found the room to be much more comfortable and quiet for my 3 night stay.
Stayed 4 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Would stay here again. My sister’s room was very stale and musty smelling but I didn’t have any issues with mine. Staff was attentive to her issues.
Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family of 4 stayed 2 nights. The beds were comfy room was clean and price was reasonable. Bonus Tim Hortons walking distance
Stayed 2 nights in Aug 2025

10/10 Excellent

Katelyn, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of how close everything is around the hotel. Starbucks is a plus a too!
Stayed 1 night in Aug 2025