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Crowne Plaza Toronto Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Exterior
Exterior
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Place, Toronto Congress Centre
    ‪8 min walk‬
  • Place, 401 Mini Indy Go-Karts
    ‪15 min walk‬
  • Place, Royal Woodbine Golf Club
    ‪2 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(189 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Airport Runway View)

8.8 out of 10
Excellent
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

8.0 out of 10
Very good
(53 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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  • Free airport shuttle
  • Pet-friendly
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includes taxes & fees
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About this property

Crowne Plaza Toronto Airport by IHG

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Private bathrooms are not en suite.
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Toronto Airport by IHG. During your stay, you'll be within walking distance of Toronto Congress Centre. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The Cannery Kitchen, a bistro that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Crowne Plaza Toronto Airport by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Toronto Airport by IHG. An area shuttle within 5.00 kilometres and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Crowne Plaza Toronto Airport by IHG was completed in August 2020.

This 4-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Cannery Kitchen – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Cannery Social – This bar serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 5 kilometres
  • Uncovered parking on site (CAD 30 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (92 centimetre high)
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 30.00 for adults and from CAD 15.00 for children
  • Uncovered self-parking fee: CAD 30 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1579 out of 3109 reviews
Rating 8 - Good. 772 out of 3109 reviews
Rating 6 - Okay. 372 out of 3109 reviews
Rating 4 - Poor. 189 out of 3109 reviews
Rating 2 - Terrible. 197 out of 3109 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Domenica

Stayed 2 nights in Dec 2025

8/10 Good

Shideh Kabiri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was an experience!!! The lady in check in kept telling me every 30 second, "I am sorry, I can not find your reservation", even after I showed my pre-paid reservation confirmation email. I was not sure what to reply to her more than saying I have a reservation confirmation email. Eventually she found it...
Stayed 2 nights in Dec 2025

2/10 Terrible

Feven Teshome

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was so dirty and i had a bad experience with there breakfast and the manager is unprofessional and there no amenities in the room. Bottle of water not included in room. When i ask them they told me they keep only airlines room ( staff )
Stayed 3 nights in Nov 2025

10/10 Excellent

Kenneth Guy

Everything was excellent. The room was clean. Front desk staff and restaurant

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

6/10 Okay

Tasha

Stayed 2 nights in Dec 2025

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Service exceptional. There were a few things missing in the room. I would have thought they would have a USB-C plug for charging newer phones.
Stayed 2 nights in Dec 2025

10/10 Excellent

Imma Bernice

Liked: Cleanliness, amenities, property conditions & facilities
Overall great stay clean rooms stayed for 2 nights no complaints here and responsive front desk attendants
Stayed 2 nights in Dec 2025

10/10 Excellent

Savio

Stayed 1 night in Dec 2025

10/10 Excellent

Endurance

Stayed 2 nights in Dec 2025

8/10 Good

Demetria

Liked: Cleanliness, staff & service, room comfort
The staff was great during check in & checking out. The hotel room was clean. The television could have been updated as a smart tv so you can stream while there. Not enough security coming back into the hotel. The side doors were unlocked at all times. More lighting in the back park spaces for safety. Lobby was festive, clean and smelled great. Great customer service & competitive pricing.
Stayed 2 nights in Dec 2025

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel nice room. But no food after 22h00.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was easy to get to.
Stayed 1 night in Nov 2025

6/10 Okay

Albert

Liked: Cleanliness
Airport shuttle very good. Not enough staff for checkin. Shuttle driver and front desk staff not very good attitude. There are better hotels to stay at that are more cost effective.
Stayed 1 night in Dec 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Airport shuttle was great
Stayed 1 night in Dec 2025

10/10 Excellent

Suleimane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was booked for my in-laws. They arrived on a later flight but found the shuttle easy and check in was very good despite having issues with their credit cards. Staff was very accommodating. Room was clean and as pictured. Breakfast was great and staff even packed an early to go breakfast as they had to leave early in the morning.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Asteria

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room finishing was not good at all. Chipped paint. Ceiling paint had hair stuck on it. The second bed was right at the vent, everytime it cut on it would make so much noise and air would just blow right on the person/bed. I dont think the AC/vent unit was installed properly cause there was cold air sipping right through the cracks making the room cold. This is just a preference but the room had no carpet around the bed area so the floors were cold since we stayed during the winter time (dec). The cold floors were made worse by the cold air coming from the small cracks around the ac/vent unit. Poor job done installing fixtures around the hallway (eg lights). The hotels looks nice on a quick glance/online but looking closer the details were just disappointing.
Stayed 1 night in Dec 2025

6/10 Okay

FRANK, North York

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, and the hotel was good. I was only disappointed by the fact that i paid for protection but when i called to.ask for adjustment and extension i was denied . Even aftwr mention the emergency i was in.
Stayed 3 nights in Nov 2025

2/10 Terrible

Ken

Stayed 1 night in Dec 2025

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing. Great staff. 10 out of 10. Will definitely visit again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the check in was grear, room was clean ,the bed was very comfortable. The shuttle was great .
Stayed 1 night in Dec 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, amenities
No notice given about the parking lot being blocked for construction. No notices listed outside about how to find a parking spot and get into the building safely and easily. That all happens once you get to the desk. A bit difficult to know what to do when entering the parking lot when the information is inside the building. I had to phone the hotel number to find out what to do. Handicapped parking is almost nil right now. Also a problem.
Stayed 1 night in Dec 2025

10/10 Excellent

Chyrel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was ok
Stayed 3 nights in Nov 2025

8/10 Good

Félix, Montréal

Stayed 2 nights in Nov 2025