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Holiday Inn Express Toronto - Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Toronto - Downtown by IHG

Restaurant
Exterior
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
111 Lombard Street, Toronto, ON, M5C2T9
  • Place, St. Lawrence Market
    ‪3 min walk‬
  • Place, Hockey Hall of Fame
    ‪8 min walk‬
  • Place, The Distillery Historic District
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(167 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(204 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Toronto - Downtown by IHG

Hotel with free breakfast, 4-minute walk to St. Lawrence Market
This smoke-free hotel features a fitness centre, self parking and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Holiday Inn Express Toronto - Downtown by IHG offers 195 accommodations with iPod docking stations and MP3 docking stations. Cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Toronto - Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from CF Toronto Eaton Centre. Enjoy features like free WiFi in public areas, plus a gym and dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Just a 4-minute walk from St. Lawrence Market and 10 minutes on foot from Hockey Hall of Fame
Free breakfast is served daily. Public spaces have free WiFi. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Toronto - Downtown by IHG. For a fee, parking is available.

This Toronto hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (CAD 35 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 16 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 January 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: CAD 35.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Toronto - Downtown by IHG Hotel Toronto

Holiday Inn Express Toronto - Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1231 out of 2009 reviews
Rating 8 - Good. 568 out of 2009 reviews
Rating 6 - Okay. 137 out of 2009 reviews
Rating 4 - Poor. 38 out of 2009 reviews
Rating 2 - Terrible. 35 out of 2009 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very stressful. I was told that hotels.com didn't book my accommodation with the hotel. Spent 2hrs trying to sort out, i had to pay for the booking again. An hr later was told they found the booking and i got a refund. Despite this staff were helping. Room smelt a bit musty but was clean and spacious. Breakfast was very good.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gergana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and nice. Breakfast was good, and location is walkable to some of the landmarks but also available transportation.
Stayed 3 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

Sara, Frisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a little noisy 11th floor - sirens and road noise. Hallway noise too But - room clean!! mini fridge microwave, breakfast, hot water aid coffee all day evening, fitness room and close to convention center and good restaurants- definitely recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Neil

Stayed 3 nights in Aug 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
I find there is no soundproofing in the walls or the door. You can hear everybody in the next room whether they’re watching TV or talking loud or arguing I don’t know if I want to stay there anymore. The cleaning staff is very noisy in the morning talking so loud. That is my only complaint with the Holiday Inn express downtown.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The staff was very friendly and accommodating!
Stayed 2 nights in Oct 2025

6/10 Okay

Wenyuan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall living conditions are fine. The room is very tidy and spacious, but our room is connected to the next one by a hidden door, so we could clearly hear noise from next door, which was a bit annoying.
Stayed 2 nights in Oct 2025

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nnn
Stayed 2 nights in Oct 2025

10/10 Excellent

CHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Loleen

Stayed 2 nights in Oct 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were large which was nice, but with such tiny corner windows that don't even open properly it was so hot in the room. But then the AC was absolutely freezing, so we've both gotten sick from it! Access to fresh air would be appreciated!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jim

Stayed 1 night in Oct 2025

6/10 Okay

Leslie Nicole

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was nice and clean. But the AC unit is ancient and was so noisy I woke up every time it turned on. The room was very stinky. Very stale and moist like there was no circulation.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Wylan

Stayed 1 night in Oct 2025

6/10 Okay

Diane

Disliked: Amenities
Room was clean but the air conditioning unit was so noisy…REALLY Loud! I had a terrible sleep for three nights because of it. The AC also gave off a bad smell. The breakfast area was quite chaotic and not a good experience. We went elsewhere for breakfast. Housekeeping and reception staff were very friendly. The property never replied to any of my messages on the XPedia app.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organized with traveler needs in mind
Stayed 2 nights in Oct 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the staff was really professional and the facilities were great
Stayed 3 nights in Oct 2025

4/10 Poor

Josephine

Disliked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Adele

Stayed 2 nights in Oct 2025

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good facilities and value.
Stayed 4 nights in Oct 2025

8/10 Good

Celina Marie, Taber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 8 nights in Sep 2025