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Crowne Plaza Toronto North York by IHG

4.0 star property
VIP Access

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Lobby
Property preview
Lobby
2 restaurants, lunch served
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

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900 York Mills Rd, Toronto, ON, M3B3H2
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Premium Room

  • Sleeps 2
  • 1 Single Bed

Room, 2 Queen Beds (Walk In Shower, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Junior Suite, 1 King Bed (Walk In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Mobility Accessible

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Toronto North York by IHG

Hotel with 2 restaurants, near Toronto Botanical Garden
Along with 2 restaurants, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Pan Pacific Toronto offers 409 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pan Pacific Toronto's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. 21 meeting rooms and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Pan Pacific Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant – This restaurant serves lunch and dinner.
900 Lounge – On-site bar. Open daily.
Gilaneh – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 25 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Crowne Plaza Toronto North York by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1746 out of 3484 reviews
Rating 8 - Good. 880 out of 3484 reviews
Rating 6 - Okay. 438 out of 3484 reviews
Rating 4 - Poor. 211 out of 3484 reviews
Rating 2 - Terrible. 209 out of 3484 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service
Interior decor circa 2000. It was ok but not great.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff
Stayed 3 nights in Sep 2025

8/10 Good

Jodi

Stayed 1 night in Oct 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Moustafa

Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy Di

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and beds were very comfortable. Staff was excellent and provided us the extra towels we requested swiftly.
Stayed 1 night in Oct 2025

10/10 Excellent

Zhanna

Stayed 1 night in Sep 2025

2/10 Terrible

Lan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad they don’t consider about we all lady’s put our in the unsafe connect room
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel as a whole was a great stay for our family of 3. The bed was a little firm for our liking, but the pillows were comfortable. The rooms were clean, and the view was great even though the balcony was small. Would have liked to have a roll away bed for our son since the couch didn't pull out, but we made it work.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Sep 2025

2/10 Terrible

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire alarm went off twice throughout the night couldn’t sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca, Millgrove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

LAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Murray

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled of cigarette smoke which made it very difficult to sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It was good. A fire alarm went off for 3 hours in the middle of the night and when I asked about it the front desk was very nonchalant.
Stayed 4 nights in Oct 2025

6/10 Okay

Sarvenaz

Liked: Cleanliness, staff & service
No sound proofing. I could hear everything next door.
Stayed 1 night in Oct 2025

6/10 Okay

Sandra, Pittsburgh

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Poor internet, bathroom door doesn’t lock, elevator problems, very nice people, very nice lobby, but poor rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Judy

Stayed 1 night in Oct 2025

4/10 Poor

Leslie

Disliked: Property conditions & facilities
We have stayed here numerous times due to convent location . However no more . Our car was stolen from the parking lot 2 years ago. We recovered the car and decided it was a one off situation . Easy to steal cars here however . This weekend was last straw . Elevators did not work for at least half an hour right around check in time . Then only 2 of the three worked . This is a constant issue at this hotel . They had signs stating new ones were being installed and to be patient. One evening the fire alarm went off at 12:20 AM . We were told it was a technical issue and fire dept were coming to check . Around 30 or so minutes later the alarm stopped and try getting back to sleep . Well maybe one hour later it went off again . Same issue . Now I don’t know about other guests but it seems to me the hotel should bending over backward to do something for their guests . I don’t know - maybe free parking , some small gesture to accommodate for maintenance issues they have and the huge inconvenience caused to their guests . Checking out today I brought this up. In no uncertain terms did they take ANY RESPONSIBILITY for these issues . This isn’t a one off thing. I know for a fact the elevator is a problem over many years . But the fire alarm , this was a technical problem that should have been resolved after the first alarm . So I’d say it’s poorly run , needs an overhaul on maintenance . Rooms are dark, many light bulbs missing etc will not stay there again .
Stayed 2 nights in Oct 2025

10/10 Excellent

Francesco

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a fire alarm twice that happened. Ruined my sleep
Stayed 2 nights in Oct 2025