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Quality Inn & Suites - Toronto West

2.5 star property

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Photo gallery for Quality Inn & Suites - Toronto West

Lobby sitting area
Garden
Down duvets, desk, blackout curtains, soundproofing
Lobby
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
5585 Ambler Dr, Mississauga, ON, L4W3Z1
  • Place, Iceland Arena
    ‪2 min drive‬
  • Place, Hershey Sport Zone
    ‪2 min drive‬
  • Place, Trinity Wesleyan Cemetery
    ‪2 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(162 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(184 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(38 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(72 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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Exterior
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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.0 out of 5, Very good, 2,178 reviews
The price is CHF 73
includes taxes & fees
7 Dec - 8 Dec
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About this property

Quality Inn & Suites - Toronto West

Hotel in Mississauga with free breakfast and free airport shuttle
A 24-hour fitness centre, a coffee shop/cafe and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle and a free manager's reception. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Quality Inn & Suites - Toronto West offers 125 accommodations with free newspapers and coffee/tea makers. Beds feature down duvets. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Quality Inn & Suites - Toronto West. During your stay, you'll be within walking distance of Iceland Arena. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a computer, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • 9 minutes by car from Square One Shopping Centre and 15 minutes from Downsview Park
  • Free airport shuttle service
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites - Toronto West.

This Mississauga hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Toronto-Airport Area
Holiday Inn Express Toronto-Airport Area Hotel
Holiday Inn Express Toronto-Airport Area Hotel Mississauga
Holiday Inn Express Toronto-Airport Area Mississauga
Quality Inn Mississauga
Quality Mississauga
Quality Inn Suites
Quality & Suites Toronto West
Quality Inn & Suites - Toronto West Hotel
Quality Inn & Suites - Toronto West Mississauga
Quality Inn & Suites - Toronto West Hotel Mississauga

Quality Inn & Suites - Toronto West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2027 out of 5854 reviews
Rating 8 - Good. 1617 out of 5854 reviews
Rating 6 - Okay. 1019 out of 5854 reviews
Rating 4 - Poor. 530 out of 5854 reviews
Rating 2 - Terrible. 661 out of 5854 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

i

Stayed 1 night in Aug 2025

10/10 Excellent

Margret

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and helpful, the hotel transportation was convenient, No shops wasn’t close by
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like because is quiet and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Lidiya

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jules

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and shuttle

Disappointed that there was no continental breakfast offered. There’s a small store near the checkout counter that is self serve in à la carte very expensive and not fresh.
Stayed 1 night in Aug 2025

6/10 Okay

Ratiba

Liked: Cleanliness, staff & service
Was ok
Stayed 2 nights in Aug 2025

6/10 Okay

Ratiba

Liked: Cleanliness, staff & service
Everything was very good but one thing I really don’t like that quality inn has kept a lady in the hotel who was mentally disturbed.. in the morning when breakfast happens she comes for breakfast with all her luggage bags and sits on the chair and disturb everyone. We can see and feel she is mentally unfit . I saw that she was snatching the chair where people are already sitting, being touchy with everyone clicking people’s photo from her phone. And non stop talking and shouting doing actions.. also I saw she snatched a tissue from a women’s hand and she was also scared as she was sitting with here baby. After asking a staff who was she,?they said she is staying here from last one month and already paid one month amount. But it’s really unsafe for other people who are staying.
Stayed 2 nights in Aug 2025

6/10 Okay

Ravi

Travelled with family, Travelled with group
Liked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Kateryna, kitchener

Stayed 3 nights in Aug 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 3 nights in Aug 2025

4/10 Poor

Kaan

Disliked: Cleanliness, amenities, property conditions & facilities
I have found a cockroach and blood stain on the furniture. They have changed the room. Staff did their best!
Stayed 1 night in Sep 2025

6/10 Okay

Arjya

Travelled with family
Liked: Staff & service
Had issues with the room, the staff changed it but the new room had water dripping marks in the bathroom. The room 232 was right opposite to the service room where you can see all the service materials kept and the door was left open all the time. The breakfast was decent. The staff were very courteous.
Stayed 2 nights in Sep 2025

8/10 Good

Niloufar

Travelled with group
Liked: Cleanliness, staff & service
Overall, the hotel was nothing special
Stayed 1 night in Aug 2025

2/10 Terrible

Chante

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overnight stay. Single female traveling, placed on a ground floor room that leads out to a parking lot with sliding doors that do not lock!!!! I slept with chairs against the sliding door the entire night because I was so scared someone would come in. Dirty, smelly, outdated room. Uncomfortable, lumpy bed. Noisy, old AC unit. Unbelievable!!!
Stayed 1 night in Aug 2025

4/10 Poor

Bailee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If not for the kind front desk staff, this would be a 1 star review. Rooms are dated, dingy and dirty. We could not believe what we saw upon our stay. Broken shower heads, bugs coming from the drains, water stains on the roof, stains on the bed. The hotel looks nothing like its photos, the irony of it being called the QUALITY Inn, was the best part. I would have rather slept on the airport floor, or perhaps the pavement outside ScotiaBank Arena. Would not recommend staying here, ever.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher Akinola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, quiet and fair price
Stayed 1 night in Sep 2025

2/10 Terrible

Abdirahman Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Michelle Joy

Stayed 3 nights in Aug 2025

8/10 Good

Ramel, Nassau

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close proximity to airport was a plus. Didn't like inside the hotel room bathroom spotted some mole on the shower tiles
Stayed 1 night in Aug 2025

2/10 Terrible

Shaunna

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in for Saturday to Tuesday, no hot water. Spoke to the front desk 3 times about it and they claimed maintenance was coming, no one ever showed. Then spoke to an employee about extending my stay, she said no issues no problem, the next day the front desk is calling down the room phone AT 4PM? Well after checkout .. saying why are you still in the room? This place is a joke.. these people don’t know what’s going on within their own establishment but are so quick to be rude to customer. I recorded the last interaction I had asking for the hot water.. and until I said that, they didn’t care nothing about it
Stayed 3 nights in Aug 2025

10/10 Excellent

Wassim

Liked: Cleanliness, property conditions & facilities
Amazing front desk and room was clean
Stayed 1 night in Sep 2025

10/10 Excellent

Neeraj

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Sep 2025