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The Imperial Torquay

4.0 star property

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Photo gallery for The Imperial Torquay

Interior entrance
Indoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Reception
Front of property – evening/night
Breakfast, lunch, dinner served; British cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Park Hill Road, Torquay, England, TQ1 2DG
  • Place, Torquay Marina
    ‪5 min walk‬
  • Place, Inner Harbour
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

8.2 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

8.6 out of 10
Excellent
(50 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

8.8 out of 10
Excellent
(29 reviews)
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Suite

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

8.0 out of 10
Very good
(54 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

8.4 out of 10
Very good
(31 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Grand Hotel
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 1,003 reviews
The price is CHF 64
includes taxes & fees
4 Jan - 5 Jan 2026
The Grand Hotel

About this property

The Imperial Torquay

Victorian hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
The Imperial Torquay offers 152 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The breakfast at The Imperial Torquay gets high marks from our customers. During your stay, you're just a quick walk from Beacon Cove. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Regatta Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, Ayurvedic treatments or body wraps at Imperial Health Club
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Beacon Cove and 6 minutes on foot from Torquay Marina
  • Dogs welcome for a fee (restrictions apply)
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 205 square feet (19 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly The Imperial Torquay. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Regatta Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Regatta Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 205 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 18 for children
  • Uncovered self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night
  • Spa fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1006 reviews
Rating 8 - Good. 310 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness, room comfort
It’s getting old & a bit tired. Bar was tiny. Restaurant was atmosphere free. Ate in the bar. Food OK not excellent Awesome view of the bay
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night stay

We had a great 1 night stay at The Imperial Hotel. It was called a cosy room so we were expecting a small room but there was an entrance lobby, bathroom and bedroom. Very comfortable bed and a good location within walking distance of the town
Stayed 1 night in Sep 2025

8/10 Good

PHILIP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exterior needs maintenance but interior and public areas high standard including gardens and views are special. Fitness centre exceptional. good parking option.
Stayed 1 night in Sep 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Stayed 1 night in Jun 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
We've stayed at the imperial many times and it's always good. Especially the view across the bay. For a large hotel it's always quiet and peaceful. Food wise, breakfast is very good and although for dinner the food is good, the menu is limited and very samey
Stayed 1 night in Sep 2025

10/10 Excellent

Kysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing, the staff were friendly, efficient and very helpful. The hotel and staff made sure that everything was above and beyond my expectations. I would highly recommend this hotel to all of my family and friends.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imperial Hotel Torquay

Great stay at the Imperial hotel, amazing views from our huge room, lovely bed and facilities. Bath a little small for taller people. Service from all the staff was great but special mention must go to Kate at reception for really looking after us, and Basia in the restaurant who was brilliant too. We will definitely be back soon.
Stayed 1 night in Sep 2025

4/10 Poor

ROLAND

Disliked: Cleanliness, property conditions & facilities
Concourse was bright and clean looking. W
Stayed 7 nights in Sep 2025

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness
I awoke on Monday morning to a construction side outside my room. I said I wanted a refund, but the hotel staff were most obliging. They put me in one of their largest suites with sea views and a sitting room. I changed my mind about that refund. I was quite enchanted.
Stayed 7 nights in Sep 2025

6/10 Okay

Yasmene

Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointed

Reception and main lounge was lovely staff in general were friendly. Breakfast was very good. Room was old chairs were thread bare and no cushion so couldn’t sit in them. No air conditioning but a standing fan, which unfortunately didn’t work. Pillows were practically none existent so thin. Shower broke . We were offered to take ourselves down to the leisure area to use shower there? We refused. Then begrudgingly given a key for another room on our floor just to use that shower but not to actually change rooms? My husband complained to the manager on leaving and was given a refund of about 20% of the bill as an apology.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tony

Travelled with family
Great view, good price
Stayed 2 nights in Sep 2025

6/10 Okay

Ashish

Business traveller
Disliked: Property conditions & facilities
The place needs a serious renovation
Stayed 2 nights in Sep 2025

6/10 Okay

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was pristine, room excellent, view amazing. Pool area very good too. Staff polite and helpful. Food left a lot to be desired. Very disappointing.
Stayed 7 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed to be short
Stayed 4 nights in Sep 2025

8/10 Good

Pauline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Well situated to walk into Torquay for shops or dining out. Very quiet peaceful in the hotel and the bar. Staff were polite and helpful. Slightly disappointed with the breakfast. Enjoyed the access to pool and jacuzzi.
View from our room.
View action the bay
Sunset in Torquay
Church above the town
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay, some things maybe a little dated but they are working on that and cannot wait to see the hotel when it has been done. It's still a beautiful hotel and cannot wait to stay again
Stayed 3 nights in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel find

Great hotel only 10 minutes walk down hill to the marina lovley staff the bar area had a nice chill vibe we had a big double deluxe with Seaview fantastic views from the balcony
Stayed 1 night in Sep 2025

8/10 Good

Peter

Stayed 1 night in Sep 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities

Not as good as we were expecting

Reminds me of a fading Hollywood star who's still trying to live up to their image from decades ago. The original parts of the building are looking tatty and the 60s outside looks worse. VERY noisy plant room just below our room. Staff are great and the views amazing, but these don't make up for the rest of the experience. 3 star hotel now at best not 4 and it must be so far below it's 5 star hayday.
Stayed 2 nights in Sep 2025

8/10 Good

Katy

Liked: Cleanliness, staff & service
Superb view,
Stayed 1 night in Sep 2025

8/10 Good

Pete

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was amazing and really clean location was amazing however a few things really were lacking on our arrival the blonde short haired lady I would guess a manager of sorts ignored us for almost 10 mins when finally acknowledged us my partner said we were there to check in we were met with a very rude not until 3 … I understand check in is at 3 but having spent most of my life in hospitality u should smile and acknowledge guests she did neither very sour faced and rude !!!! No attempt at upselling no apology like I’m sorry the room is not quite ready however we have the bar if u would like a drink or some lunch while u wait nothing like that we had to find it all for ourselves once finding the conservatory was disappointed to see an almost topped stack of papers stapled together although half it the menu as we later realised this was a menu was stapled upside down and the amount of cobwebs around all the window in the conservatory was unnecessary and I can only describe it as dirty this needs to be addressed as a matter of urgency all your staff are amazing with the exception of this 1 lady I would like to make sure the correct blonde haired lady os noted as the 1 wale saw today as we checked out was lovely as it the dark haired lady so we attempted to check in at 1.45 on Friday so hopefully u will be able to see which lady that is I really use lady in the most lose of terms I didn’t want to stay after the way she spoke to us but my partner insisted as it was a birthday supri
Stayed 2 nights in Sep 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location despite
Stayed 2 nights in Sep 2025

8/10 Good

Tracy

Stayed 2 nights in Sep 2025