This property does not deserve a 5 star review. The house smells like mildew or that itâs been closed up for an extended period of time. Either way, it didnât make it very enjoyable to walk into. We had to open the windows and turn the fans on to air it out. The TV and or WiFi was terrible. Every channel or streaming service froze and skipped. I restarted the internet 2x and it didnât help. I didnât come there to watch tv but it wouldnât been nice to watch the news with my morning coffee while waiting for the rest to get moving. Iâm sure not giving you a stellar review means you wonât give me 5 stars either, and Iâm fine with that. I followed your rules, so I know I did whatâs right.
The rental was very nice and we would use the home again if the need arose. The only neg. -- I slipped in the showertwice. You need to put strips on the floor of the shower before someone gets hurt. We could also have used a set of instrcutions for using the microwave and oven...We areelectronicaly over the hill. It would have been nice to use these appliances.
Location and house were wonderful. I would give 5 stars but the appliances would be rated a 1. The dishwasher and washer and dryer need to be replaced. I didnât watch TV but my family says the TV didnât work well. Also, there was no bear box. With these updates, this place is very nice.
The check in was seamless Kitchen Oh Wow-granite countertops and very very nice cabinetry Lots of great closet space and did I say a set of full size washer/drywr. We enjoyed a grille out meal right at our deckOh yeah the deck was awesome for sunrise and exercise before the Paradise days get into full swing. Yes, we will stay again. Paul Groves
Spacious, CLEAN, comfortable, modern appliances (the refrigator makes hot water), very nice showers, extra large covered porch. My husband and I stayed 9 days. Townsend is a very quiet community with great local shops and resturaunts. Convient enough to Cades Cove to go every day. It was the perfect location between Gatlinburg/Pigeon Forge and Cades Cove without having all of the conjested traffic of Gatlinburg or Pigeon Forge. Also, near Foothills Parkway and "The Dragon". We had a lovely stay, could not ask for more.
They screwed up our check in and had to find a hotel for first night as office was closed and didn't answer our calls. Kitchen pots and pans were terrible, plates for 4 even though house is advertised for 6.
I loved everything about the property, good size bedrooms and bathrooms. Nice view and very quiet, peaceful place. Also liked the way the hosts would communicate with me quickly and give me accurate answers to my questions and concerns. Would definitely stay here again if I come back to Tennessee.
Perfect location for bicyclist wanting to enjoy Townsend bike paths. Any issue we had was resolved by property management in a timely manner. I would stay at their properties in the future again.
Daddy turned 80 last month and I rented this house for our trip down memory lane.The house was clean and had everything one could want or need. We enjoyed breakfast on the porch and many cups of coffee. Thanks so much for being part of some new special memories đ„°â€ïž
beautiful and lication was perfect!
The property was in an extremely desirable location for us. Everything was clean and we had plenty of linen and amenities. I would recommend this property to anyone. It was on one level with just a few steps for access. There was a great covered area as well as a large open deck. Some of the outside seating had holes, but there were plenty of options available. Loved our stay
This was a delightful get away for our family get together.
It was quiet. Away from the city. One hour from the airport. 5 minutes from the Smoky Mtns National park. 30 minutes from Pigeon Forge.
It was perfect for our family.
The beds were comfy and the baths were sparkly.
There were a few things ... that prevented it from being magical. But the house wasn't responsible for the snoring. :^)
Wished we could have taken advantage of the grill and fire pit. That will have to wait until our return visit. Cheers!
Nice place! Great location !
Clean , just as the pictures showed!
but need trash can in master bath . Side table at bed for folks that has CPAP.
Host was great!
Great location- beds are hard and not comfortable. Furniture needs updating. Fans and lights and remotes need new batteries and there was a smoke detector chirp somewhere. We couldnât find it. Might be in the closet behind fireplace by the front door ?
We really enjoyed our stay at the cabin. The beds were very comfortable. I think this cabin could be a Super Host with some very simple additions. There was one trash can in the cabin and a waste basket in the master bath. No waste basket in common bathroom or any of the bedrooms. The shower door in the common bedroom was off the track and could have been very dangerous. The cabin needs an interior paint job. Most of the walls were scuffed up. The dresser in the master had a huge water stain on it. The chest in the living room had a stain on it where an air freshener had melted and spilled onto the chest. The blinds in the twin bed room had broken pieces. There was not a broom, so we could not sweep up crumbs in kitchen. There were not cleaning supplies at all. We could not wipe down toliets after use, also no toliet brushes. One of the chairs on the porch had a huge whole on it. The coffee pot is really old and hard to get a regular coffee filter to fit in it. Overall we did enjoy our stay there. To rent this cabin again I would ask the host to make these small but easy changes. Refrigerator and dishwasher worked great. We did not use the fireplace, grill, oven, firepit or washer & dryer but I am sure they were in good working condition. Withe some easy changes I think this could be a Super Host rental.
A/C was broke; hard to communicate with property personnel
It was great except for the A/C and washing machine. The A/C was supposed to be fixed the last day; however it quit working again at night and it was again just blowing hot air by late evening . The washing machine goes through the cycle but doesn't ring out all the water. Took a long time to dry clothes.
Property personnel was hard to get a hold of. You have to download their app; then if any issues arise you have to go to booking site and contact them; and then they started emailing after that. So I never knew where to look for correspondence.
Except for those things, I would stay again.
Replace washing machine; and completely fix a/c.
Overall it was clean and quiet though.