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Aparthotel

Oaks Townsville Gateway Suites

4.0 star property

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Photo gallery for Oaks Townsville Gateway Suites

Outdoor spa tub
1 bedroom, laptop workspace, iron/ironing board, WiFi
Apartment, 3 Bedrooms | Balcony
Reception
Fridge, toaster, freezer

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Air conditioning

Explore the area

View in a map
2 Dibbs Street, South Townsville, QLD, 4810
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (No Housekeeping)

1 bedroom, laptop workspace, iron/ironing board, WiFi

Apartment, 1 Bedroom (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room (No Housekeeping Service)

1 bedroom, laptop workspace, iron/ironing board, WiFi

Hotel Room (No Housekeeping Service)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

1 bedroom, laptop workspace, iron/ironing board, WiFi

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | Flat-screen TV

Apartment, 3 Bedrooms

  • 119 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for 2 Bedrooms Apartment

Bathroom | Shower, hair dryer, towels

2 Bedrooms Apartment

  • Sleeps 5

View all photos for 1 Bedroom River View

1 bedroom, laptop workspace, iron/ironing board, WiFi

1 Bedroom River View

  • Sleeps 3

View all photos for Apartment, 1 Bedroom, River View

Balcony

Apartment, 1 Bedroom, River View

  • 59 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

Balcony

Apartment, 1 Bedroom, River View (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room

1 bedroom, laptop workspace, iron/ironing board, WiFi

Hotel Room

  • Sleeps 2

View all photos for Hotel Room

1 bedroom, laptop workspace, iron/ironing board, WiFi

Hotel Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, laptop workspace, iron/ironing board, WiFi

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, laptop workspace, iron/ironing board, WiFi

Apartment, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

One-Bedroom Apartment-No Housekeeping

  • Sleeps 3

Hotel Room (No Housekeeping Service)

  • Sleeps 2

View all photos for 1 Bedroom Apartment

1 bedroom, laptop workspace, iron/ironing board, WiFi

1 Bedroom Apartment

  • Sleeps 3

View all photos for 3 Bedrooms Apartment

Bathroom | Shower, hair dryer, towels

3 Bedrooms Apartment

  • Sleeps 6

Similar properties

Meeting facility
Oaks Townsville Hotel
  • Pool
  • Kitchen
  • Washer
  • Dryer
4.4 out of 5, Excellent, 1,562 reviews
The price is CHF 94
includes taxes & fees
29 Nov - 30 Nov
Oaks Townsville Hotel

About this property

Oaks Townsville Gateway Suites

Riverside aparthotel with fitness centre and outdoor pool
An outdoor pool, a fitness centre and WiFi in public areas are available at this smoke-free aparthotel. Self parking is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment features a balcony, WiFi and a flat-screen TV. Additional amenities include a fridge, a hairdryer and a shower.
Oaks Townsville Gateway Suites offers 90 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. In-room wireless Internet access is available for a surcharge.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Oaks Townsville Gateway Suites. During your stay, you're just a quick walk from Perc Tucker Regional Gallery. Free self-parking, an outdoor pool and a gym are available. Built in 2009, this upmarket aparthotel has 90 apartments over 9 floors. Each apartment includes amenities such as a balcony and a flat-screen TV.
  • Each apartment offers a balcony, a flat-screen TV and a fridge
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Perc Tucker Regional Gallery and 4 minutes on foot from Maritime Museum of Townsville
Oaks Townsville Gateway Suites offers its guests an outdoor pool and a fitness centre. Public spaces have WiFi for a fee. Oaks Townsville Gateway Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Townsville aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Free covered self parking on site

Food and drink

  • Freezer
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • On a river

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 floors
  • 90 units
  • Built in 2009

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill

Reviews

Oaks Townsville Gateway Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 613 out of 1207 reviews
Rating 8 - Good. 420 out of 1207 reviews
Rating 6 - Okay. 110 out of 1207 reviews
Rating 4 - Poor. 43 out of 1207 reviews
Rating 2 - Terrible. 21 out of 1207 reviews

Reviews

4/10 Poor

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Betty

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2025

10/10 Excellent

Luke

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good will be back
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for both sides of the river. Walk to all cafes ,bars,pubs, restaurants and ferry.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

8/10 Good

Adele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Began with issues ... which , after me asking, were dealt with quickly ... and was very happy with my stay ... thank you !!
Stayed 5 nights in Jun 2025

10/10 Excellent

Kloe

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amirudin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place good staff
Stayed 1 night in Apr 2025

6/10 Okay

Carol

Business traveller
The next patron next to me was noisy rooms above air conditioning units noise all night paid over $500 for noise and room had no extras had to give an extra $100 for what?? Will not recommend. Annoyed with what I got for the money paid
Stayed 2 nights in May 2025

8/10 Good

Sam

Business traveller
Liked: Amenities, property conditions & facilities
Friendy and helpful staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Will stay again
Stayed 2 nights in Apr 2025

8/10 Good

steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth, Parkville

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in Townsville. Quiet, clean room with comfortable bed. Good swimming pool. Walking distance to cafes, restaurants and pubs
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Oaks Gateway Townsville several times before and have always been impressed with the standard of service, quality of accommodation and location. This was my first time in a studio apartment and I was not disappointed. The room was spacious, in very good condition and had a fabulous outlook. Customer service is always a priority and nothing is too much trouble for Steven and Jamie on Reception. There are numerous dining options on Palmer Street and getting into the City Centre is a short and pleasant walk. I don't stay anywhere else when visiting Townsville.
Stayed 2 nights in Feb 2025

4/10 Poor

Giles

Disliked: Cleanliness, room comfort

Property in need of some TLC

Room in need of refurbishment and a good clean. Lifts were out due to flooding in basement, and whilst I accept this was beyond their control due to weather, there was no communication about the outage or offer of help carrying bags up the stairs.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randall

Liked: Cleanliness, room comfort

Beautiful

Beautiful suite. Great view. Fruendly, helpful staff. A little noisy from the massive ac units on top of the neighboring building, but that was it
Stayed 2 nights in Jan 2025

8/10 Good

Charudatt

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leilani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Dale

Travelled with family
Liked: Property conditions & facilities
Location was good - we could drive everywhere we wanted to go and be there within 5 minutes. The unit is in need of new furniture. The pullout couch was disgusting and very uncomfortable. One of the cushions clearly had something spilled on it that took up the entire cushion but instead of cleaning the cushion, it was just flipped over! The chairs are all in disrepair and when we went to use the 'clean' dishes and there was food caked on the bowls too. The rest of the property was very clean though and quite nice.
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Not good couldn’t get there because roads were flooded. Ran hotel. Com and oaks to inform them but no refund was given so not happy
Stayed 1 night in Dec 2024

8/10 Good

Shirley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms were false advertised, using pictures from there best room as their worst, when asked the clerk, he was not helpful one bit. Also after charging money for late check out, the cleaners banging on the door at 8:30 and yelling out.
Stayed 1 night in Dec 2024