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Rambutan Resort

5.0 star property
VIP Access

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Photo gallery for Rambutan Resort

Outdoor pool, free pool cabanas, pool umbrellas
4 Bedroom 2 Bathroom Villa | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Interior detail
4 Bedroom 2 Bathroom Villa | Private kitchen
Café

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
113 - 119 Flinders Street, Townsville, QLD, 4810
  • Place, Museum of Tropical Queensland
    ‪2 min walk‬
  • Place, The Strand Beach
    ‪6 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Four Bedrooms Two Bathrooms Villa

  • Sleeps 9

View all photos for King Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Room

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Twin Double Room

Twin Double Room | View from room

Twin Double Room

8.4 out of 10
Very good
(10 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 4 Bedroom 2 Bathroom Villa

4 Bedroom 2 Bathroom Villa | Blackout curtains, iron/ironing board, free WiFi, bed sheets

4 Bedroom 2 Bathroom Villa

8.0 out of 10
Very good
(5 reviews)
  • 100 sq m
  • 4 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 3 Single Beds and 1 Single Bunk Bed

View all photos for Queen Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Queen Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Queen Room

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Accessible Room

Shower, free toiletries, hair dryer, towels

Queen Accessible Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 4

Family Room

  • Sleeps 6

Accessible Queen Room

  • Sleeps 2

View all photos for King Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2

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About this property

Rambutan Resort

Luxury hotel with bars/lounges and rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
Rambutan Resort offers 45 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Rambutan Resort. During your stay, you're just a quick walk from Museum of Tropical Queensland. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue while dining at Amarti's
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a rooftop terrace and a terrace
  • Guests have great things to say about the pool and the restaurant
  • Steps from Museum of Tropical Queensland and Cultural Centre Townsville
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the luxury Rambutan Resort. Self parking is free.

This 5-star Townsville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Amarti's – This restaurant specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Amarti's

Things to do

  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 32 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The private guestrooms are serviced every 3 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Rambutan Resort.

Property is also known as

Rambutan Hostel Townsville
Rambutan Hostel
Rambutan Townsville
Rambutan Resort Hotel
Rambutan Resort Townsville
Rambutan Resort Hotel Townsville

Rambutan Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 378 out of 798 reviews
Rating 8 - Good. 259 out of 798 reviews
Rating 6 - Okay. 93 out of 798 reviews
Rating 4 - Poor. 40 out of 798 reviews
Rating 2 - Terrible. 28 out of 798 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Sophie

Liked: Cleanliness, property conditions & facilities
Our room (as most were) was right next to a busy bar restaurant that was noisy until after midnight. Also, I unfortunately believe that someone spiked my water as I lay by the pool and became very disoriented and sick. The pool area can be accessed by anyone in the general public so I would not recommend this property to any single or solo female traveller for safety concerns.
Stayed 1 night in Oct 2025

10/10 Excellent

blaine

Stayed 1 night in Oct 2025

8/10 Good

Lysanne

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Lots of construction on street, not the hotel’s fault but started at 6:55 am and could be heard on 3rd floor very well. Also noisy just because it’s downtown and pool/bar/restaurant are very close on same level. Also told front desk that floor in room is very dirty. Came out of shower with clean feet, walk to bed and they were black.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa, Toowoomba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with fantastic amenities. Great dining options, food was delicious and reasonably priced. Rooms were clean and spacious. Walking distance to strand area, shopping and dining. Would recommend staying here
Stayed 3 nights in Oct 2025

8/10 Good

Kishan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice but a little smaller than I had imagined. The hotel itself is lovely however all the rooms are located around a central pool and bar/restaurant area so may get loud on busy nights. Luckily for us it was a quiet night. The restaurant on site is amazing with great food and drinks options. The only slight inconvenience was the car parking was difficult to find, I would recommend asking for directions prior to arrival.
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and fresh. Underground car parking was tight for a 4wd but all in all great place to stay
Stayed 1 night in Oct 2025

8/10 Good

matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great rooftop pool and restaurant, best pizza we have had in ages!
Stayed 1 night in Oct 2025

6/10 Okay

jodi

Liked: Cleanliness, property conditions & facilities
Room was clean but very small. Didn’t think it was good value for money. All the rooms are located around the pool and bar area so can be quite noisy. There is a good restaurant, parking and lifts. Reception staff was friendly and helpful. I wouldn’t stay on a Friday or Saturday night as next door to night clubs. Unless yr going clubbing of course
Stayed 1 night in Jul 2025

10/10 Excellent

karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and big room Staff are amazing the air conditioning is great Restaurant amazing on roof top
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. A bit noisy due to night life. I was in a room away from street which was ok. Comfy bed. Air con was on in room upon arrival. Thank you.
Stayed 1 night in Sep 2025

6/10 Okay

Hollie

Liked: Staff & service
Stated luxurious stay but felt more motel like. Parking was difficult to find but got it in the end. Stay was fine for the one night but wouldn’t holiday here
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for town centre and ferries

Stayed 1 night in Sep 2025

8/10 Good

Kail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect for the 3 of us fir an overnight stay. I woukd more cramped if it was longer I think
Stayed 1 night in Sep 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

grant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented , good position
Stayed 1 night in Sep 2025

10/10 Excellent

Garry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel and location, friendly staff and fantastic breakfast downstairs.
Stayed 2 nights in Sep 2025

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Access to rooms was a nightmare
Stayed 3 nights in Sep 2025

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean. However, the rooms are located around the bar, restaurant and pool area so are noisy at night with the sound of voices, and furniture being dragged across the floor. Bed very soft so not comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room is nothing like the photos. We were locked out of our room due to a failing battery. Manager did what he could but sadly we will never stay here again. It was supposed to be a romantic weekend away and instead was a weekend from hell. Thank you to the manager who checked us out you were truly the only highlight this place had to offer.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The men
Stayed 5 nights in Aug 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025