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Waters Edge The Strand

4.0 star property

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View from property
Standard Apartment, 1 Bedroom | 1 bedroom, individually decorated, individually furnished, desk
Deluxe Apartment, 1 Bedroom | Living area | 45-inch TV with digital channels, Netflix, books
Front of property
2 outdoor pools, open 7:30 AM to 10:30 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Kitchen
  • Air conditioning

Explore the area

View in a map
63 64 The Strand, North Ward, QLD, 4810
  • Place, The Strand Beach
    ‪1 min walk‬
  • Place, Strand Park
    ‪3 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Studio with Ocean View

1 bedroom, individually decorated, individually furnished, desk

Studio with Ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Unit

Studio Unit | 1 bedroom, individually decorated, individually furnished, desk

Studio Unit

8.8 out of 10
Excellent
(42 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

45-inch TV with digital channels, Netflix, books

Standard Apartment, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio with Courtyard View

Studio with Courtyard View | Terrace/patio

Studio with Courtyard View

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 45-inch TV with digital channels, Netflix, books

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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About this property

Waters Edge The Strand

On beach with 2 outdoor pools for sandy fun near Strand Waterpark
Spend the day on Waters Edge The Strand's beach or relax by one of the hotel's 2 outdoor swimming pools.
Waters Edge The Strand offers 47 air-conditioned accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Televisions come with digital channels and Netflix. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Waters Edge The Strand. During your stay, you're just a quick walk from The Strand Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Amenities include a lift, a terrace and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Strand Waterpark and Castle Hill
  • Ferry terminal, railway station and bus station shuttle shuttle service available for a fee
Waters Edge The Strand offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. An area shuttle within 7 kilometres, a casino shuttle and a train station drop-off service are available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Waters Edge The Strand. Self parking is free.

Smoking is allowed in designated areas at this Townsville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 7 kilometres
  • Train station pick-up shuttle (surcharge) from 9:00 AM to 3:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free secured, covered self parking on site
  • Onsite parking options include a garage

Things to do

  • 2 outdoor pools
  • Bicycle cleaning area
  • Bicycle storage
  • Books

Family friendly

  • 2 outdoor pools
  • Fenced pool
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open from Monday to Friday (9:00 AM to noon), Monday to Friday (1:00 PM to 5:00 PM) and Saturday to Sunday (9:00 AM to noon)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Waters Edge The Strand offers transfers from the ferry terminal, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - noon
  • Monday - Friday: 1:00 PM - 5:00 PM
  • Saturday to Sunday: 9:00 AM to noon
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Reef International Hotel Townsville
Best Western Reef International Townsville
Waters Edge Strand Apartment North Ward
Waters Edge Strand Apartment
Waters Edge Strand North Ward
Waters Edge Strand
Waters Edge The Strand Hotel Townsville
Waters Edge The Strand Townsville
Waters Edge The Strand Hotel
Waters Edge The Strand North Ward
Waters Edge The Strand Hotel North Ward

Reviews

Waters Edge The Strand Reviews

8.8

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 486 out of 902 reviews
Rating 8 - Good. 311 out of 902 reviews
Rating 6 - Okay. 74 out of 902 reviews
Rating 4 - Poor. 21 out of 902 reviews
Rating 2 - Terrible. 10 out of 902 reviews

Reviews

10/10 Excellent

Dennis

Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good sized room with table and chairs, walk in shower, balcony with side view of the water, free undercover secure parking, lift from carpark, opposite the beach. Ignored peculiar written requests to do chores as if its a youth hostel. Otherwise, great.
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Very conveniently located
Stayed 1 night in Aug 2025

10/10 Excellent

Max

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very clean and comfortable room. Safe locked up parking under the building was a plus.
Stayed 1 night in Aug 2025

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for everything on the strand!
Stayed 2 nights in Aug 2025

6/10 Okay

ANDREW, DANDENONG

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Vending machine rip off. Small pack of Doritos 6 bucks. Machine accepts only notes. Machine does not give change. Therefore a 60g packet of Doritos costs TEN DOLLARS. Biggest travel rort since I paid $15 for a coffee in Venice.
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Waters Edge is always very comfortable and clean. Staff are friendly
Stayed 1 night in Aug 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of good restaurants close by to choose from. Bed was terrible, was given a bed topper on 2nd night.. still not great. Location was fantastic, check in and parking easy.
Stayed 2 nights in Aug 2025

2/10 Terrible

scott

Stayed 6 nights in Aug 2025

6/10 Okay

Graeme

Travelled with partner
Room very noisy and old air conditioner didn’t work very basic
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the middle of the strand, well placed to explore the surrounding area. The unit was very comfotable and clean. Very enjoyable stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thank you
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well sited residence fronting The Strand for fresh sea air and strolls under the palms. Waters Edge is not far from Harold’s Fish and Chip shop and Juliette’s Ice Creamery, which covers two food groups necessary for holidays.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Visit

Lovely outlook to Magnetic Island. Very good location for lovely walks along The Strand. Close to lots of lovely restaurants and cafes. Vert friendly and helpful staff.
Stayed 4 nights in Jul 2025

8/10 Good

Brad

Stayed 3 nights in Jun 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you. Only down fall I would say is the fold down bed. Very uncomfortable and hard. Two singles , mother and daughter stayed in room.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Decent rooms, walking distance to anything you need.
Stayed 2 nights in May 2025

8/10 Good

Lori

Business traveller, Travelled with partner
Liked: Cleanliness
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Room spacious modern and very clean. The foyer smells amazing. Don’t know why. Couldn’t see diffuser but the perfume is welcoming.
Stayed 3 nights in May 2025

6/10 Okay

Per

Liked: Cleanliness
Not really worth the rather high price. An odd smell i the whole hotel, rooms and elevator. Too many signs in the hotel saying "do this..." or "don't do that..." You feel more of a child being corrected than a welcome guest
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Friendly

Super friendly owners made sure our stay was enjoyable. The position of Waters Edge is very convenient with pubs and coffee shops all within a couple of minutes walk. Lock-up, undercover parking is a big bonus.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Entrance to the check-in desk is only by steps. Lift is only from the car park in the basement which makes it extremely difficult for a woman on her own to get her suitcase up the steps on arrival and back down the steps when leaving.
Stayed 2 nights in Apr 2025