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Carayou Hôtel & Spa

3.0 star property

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Photo gallery for Carayou Hôtel & Spa

Aerial view
Reception
Couples treatment room(s), sauna, hot tub, steam room
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
La Pointe Du Bout, Trois-Ilets, 97229
  • Place, Martinique Regional Nature Park
    ‪1 min walk‬
  • Place, Pointe du Bout Beach
    ‪2 min drive‬
  • Place, Golf de la Martinique
    ‪8 min drive‬
  • Airport, Fort-de-France (FDF-Martinique Aime Cesaire Intl.)
    ‪38 min drive‬

Room options

View all photos for Classic Room, Garden View

Classic Room, Garden View | In-room safe, desk, laptop workspace, blackout curtains

Classic Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Prestige Double Room, Sea View

Prestige Double Room, Sea View | View from room

Prestige Double Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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Aerial view
Hotel Bakoua Les Trois Ilets
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 512 reviews
The price is CHF 136
includes taxes & fees
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About this property

Carayou Hôtel & Spa

Spend the day catching some rays at the beach, relaxing by one of Carayou Hôtel & Spa's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Carayou Hôtel & Spa offers 132 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies or patios. This Trois-Ilets hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Josephine Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Carayou Hôtel & Spa, you're just a quick walk from Martinique Regional Nature Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Le Boucaut, a buffet restaurant with ocean views
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs or body wraps at Josephine Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a steam room and a sauna
  • Steps from Martinique Regional Nature Park and 9 minutes on foot from Pointe du Bout Beach
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Carayou Hôtel & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Colonial hotel also offers a children's pool, outdoor tennis courts and a steam room. Free self parking is available.

This 3-star Trois-Ilets hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Le Boucaut – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Paillotte – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Paillotte
  • Le Boucaut

Things to do

  • 2 outdoor pools
  • Boat tours
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa treatment rooms
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 9 buildings
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carayou
Carayou Hôtel
Carayou Hotel & Spa Martinique/Trois-Ilets
Carayou Hotel And Spa
Carayou Hotel Trois-Ilets
Carayou Hôtel Trois-Ilets
Carayou Trois-Ilets
Coralia Carayou Hotel Trois Ilets
Coralia Carayou Trois Ilets
Carayou Hôtel & Spa Hotel
Carayou Hôtel & Spa Trois-Ilets
Carayou Hôtel & Spa Hotel Trois-Ilets

Carayou Hôtel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 193 reviews
Rating 8 - Good. 81 out of 193 reviews
Rating 6 - Okay. 41 out of 193 reviews
Rating 4 - Poor. 17 out of 193 reviews
Rating 2 - Terrible. 13 out of 193 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent place
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean room, nice balcony view, friendly staff although there was a language barrier. Charles at front desk was wonderful. Clean pool and surroundings. Lovely garden with Caribbean plants. Needs a wider variety of drinks at bar. But all in all…. A lovely stay. Attention is needed on the slippery steps to the ocean from the beach.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great week end couple getaway

Spacious clean room recently renovated. Great view with a little balcony. Very confortable bed & pillows. The sofa is really useful for chilling and confirtable. The two simmibg pools, beach access, and nautical activities are a must. Also good breakfast !
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What should have been a relaxing weekend was completely ruined by this hotel. I booked a Prestige Double Room however I got a really old run down room (room#147) at the older side of the property. On the first morning of our stay a wooden encasement for the a.c fell off and struck my husband in his lower back while he was standing at the sink in the bathroom leaving two cuts approximately 10 inches long. The manger wasn’t present and receptionist was completely useless. Only because we insisted the receptionist decided to call the manager who said that we have 2 options either they call a doctor but it may take all day until he comes or we can find a doctor on our own and they would refund us. We chose the latter. We found a doctor 10 minutes away ( on our own) who administered a tetanus shot. The receipts were submitted to the front desk but no one reached out to us. I should also mention that the drapes are covered in mildew,roaches in the bathroom and the towels were old and discolored. The breakfast was below average. Do not risk your health and safety by booking at this hotel.
Mildew
Encasement that fell
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

kimberly

Disliked: Staff & service, amenities, property conditions & facilities
STAY AWAY! When I arrived at 11am from the airport, the rude staff refused to allow me to leave my suitcase, relax by the pool or even remain on the property until the official check-in time of 3pm, unless I sat in the bar. Even the tiniest hotels in Paris do this for guests with reservations, and check them in as soon as a room is ready. I finally carried my own baggage to a room at the back of the property and up a flight of stairs. My room, overlooking a parking lot, was not only very out-of-date and remarkably ugly, but I had to leave immediately as it also smelled terribly of cleaning chemicals for several hours. The air conditioning was freezing cold and could not be adjusted, and the relic telephone had no dial tone. The only option for dinner at the noisy restaurant with plastic chairs, was a buffet for an exhorbitant fixed price of 35 Euros. I was told the beach, which I had been looking forward to, was under construction and not to be used. One swimming pool blasted loud music, and the other was spoiled by boisterous unsupervised children. Having travelled from Canada to enjoy a brief stay in Martinique, I could not have been more disappointed! Only one manager the next day was polite and helpful. The fantastic location and view is 5 star, but the hotel should be demolished and rebuilt with a better layout!
Verified

8/10 Good

Rose-Hélène

Liked: Cleanliness, staff & service, amenities
Pour la chambre impeccable ainsi que le personnel.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Léonie

Liked: Staff & service
Disliked: Cleanliness, amenities
Nous voyagions en couple avec notre enfant de 5 ans, et je précise que j’étais enceinte au moment du séjour, ce qui rend les conditions d’hygiène d’autant plus essentielles. Nous avons récupéré notre chambre très tardivement, aux alentours de 21h. Mais à notre grande surprise, l’état de propreté de la chambre était loin d’être acceptable : • Un rasoir usagé a été retrouvé dans la douche ; • Notre fils a commencé à éternuer immédiatement après son installation dans la chambre ; En inspectant davantage, nous avons découvert une quantité importante de poussière sous le lit (photos à l’appui) ; • La chambre était également envahie de fourmis, ce qui est totalement inacceptable pour un établissement de ce standing. Ces manquements ont fortement impacté la qualité de notre séjour et soulèvent de sérieuses questions sur les protocoles de nettoyage et d’hygiène appliqués par l’hôtel. Au vu des désagréments subis et de notre situation familiale, cette expérience est très en dessous de nos attentes et de l’image que l’établissement renvoie.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Luis

Liked: Cleanliness
Bra och rymligt rum, nära strand
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Rum helt ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities
L’équipe de l’hôtel est très attentionnée pour trouver de solutions
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excellent hôtel ! Une équipe aux petits soins et surtout avec un accueil chaleureux !
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacances 2025

Cafare ds la chambre mauvaise qualité la climatisation.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Jean-René

Disliked: Property conditions & facilities, room comfort
Beau cadre naturel, avec beaucoup de végétaux mais installations vieillissantes. Mauvaise insonorisation avec la chambre d’à côté. Wifi déficient, fonctionnant par intermittence. Petit-déjeuner moyen. La plage de sable trop petite et l’odeur des gaz des jets skis parqués juste à côté. Rapport qualité prix très moyen.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Emma Anais

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Par rapport au qualité prix, les chambres sont vieilles et on entend tout dans les autres chambres voisines. Cependant, le nettoyage est parfait. Le petit déjeuner est bon.
Stayed 7 nights in May 2025
Verified

6/10 Okay

Jana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Naja, das Hotel war gut, aber schon der Empfang durch das Rezeptionspersonal war nicht so nett, was sich während des Aufenthaltes auch nicht änderte. Ich fühlte mich mehrfach wie eine Bittstellerin. Ein Lächeln gab es nie. Zudem sind die Englischkenntnisse beim Personal mittelmäßig. Da ist mein Touristen-Englisch besser. Wir hatten nur Frühstück gebucht und es gab JEDEN TAG das Gleiche. Die Preise in der Bar waren eindeutig zu hoch, leider gab es keine Supermärkte in der Nähe, die zu Fuß erreichbar gewesen wären. In Imbissläden gab es dann Getränke zu einem mittelmäßigen Preis. Das Zimmer war super, d.h. die Klimaanlage war richtig super, ohne die wären wir eingegangen. Die Zimmer wurden täglich gereinigt und gewischt, bei Bedarf wurden auch die Handtücher gewechselt. Hier gab es einmal ein Lächeln. Hinter der Bar gab es eine kleine Sitzecke, die nutzten wir mehrmals täglich, da es dort schön windig und somit auszuhalten war. Ebenfalls war der Strand nicht schlecht, er befand sich in der Nähe des Hotel (ca. 200m). Dort standen ausreichend Sonnenschirme und Liegen, die zum Glück nur wenig genutzt wurden, so dass wir IMMER Platz fanden. Nicht schön waren die Wasserfahrzeuge, die in unmittelarer Nähe des Strandes händisch betankt wurden, wobei auch immer was daneben ging, das einfach ins Meerwasser lief. Nicht gerade umweltfreundlich. Ich werde den Urlaub in der Karibik nicht wiederholen. Für 3000€ zu zweit bekomme ich woanders mehr und besser. Auch der Flug war anstrengend.
Stayed 6 nights in May 2025
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Simple parenthèse de 4 nuits pour profiter du Spa, de la plage et la piscine, OK A fuir le restaurant qui propose le buffet à 40 euros (Beaucoup trop cher)! Chambre à refaire car aspect bien vieillot. Literie ancienne et hyper molle donc elle n'est plus adaptée. Sinon ok pour le reste petit déjeuner varié et copieux.
Stayed 4 nights in May 2025
Verified

8/10 Good

Fabrice

Liked: Cleanliness
Nous avons adorer notre séjour
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable et calme récemment rénové avec une jolie plage (aquarium de multitude d'espèces de poissons ) accès proche de la marina et du centre du centre
Stayed 11 nights in Mar 2025
Verified

2/10 Terrible

Serge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Climatisation hors d’usage. Ils ont fini par nous changer de chambre après 3 heures de discussion. A éviter.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Karine

Liked: Cleanliness, staff & service
Hôtel très agréable. La chambre mérite un rafraîchissement. Sinon tout est super
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Bel établissement

Réservation chambres avec bébé 9 mois, pas de lit bébé Réceptionniste pas agréable aucun effort pour mettre un lit d appoint Sinon bel établissement
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Verified traveller

Moyen il y a des points à améliorer

Nous étions hébergé dans la partie non rénovée de lhotel du coup les chambres sont un peu vétuste par rapport aux nouvelles chambres. Cependant le petit dejeuner etait un peu décevant par rapport a ce que nous avons déjà connu.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

pierre yves

Disliked: Cleanliness, property conditions & facilities, room comfort
Chambre horreur humide Mon Pc hd
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bel endroit. Personnel accueillant. Site pratique.
Stayed 9 nights in Nov 2024
Verified

6/10 Okay

Laurenzo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hôtel propre, mais les chambres auraient besoin d'être rafraichies, le petit déjeuner était très limite pour le tarif, le parc était très beau
Stayed 3 nights in Sep 2024