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Smartappart Troyes

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Front of property
Studio | Premium bedding, desk, blackout curtains, soundproofing
Hallway
Shower, hair dryer, towels, soap
Family Apartment, 1 Bedroom | Private kitchenette | Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space
  • Housekeeping

Explore the area

View in a map
47, rue Louis Mony, Troyes, 10000
  • Place, Centre de Congrès de l’Aube
    ‪6 min walk‬
  • Place, Maison de l'Outil et de la Pensee Ouvriere
    ‪7 min walk‬
  • Place, Cathédrale St-Pierre et St-Paul
    ‪8 min walk‬

Room options

View all photos for Studio

Studio | Premium bedding, desk, blackout curtains, soundproofing

Studio

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, desk, blackout curtains, soundproofing

Deluxe Studio

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

City view
Appart'Hotel de la Tour
Troyes
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Microwave
3.8 out of 5, Good, 57 reviews
The price is CHF 50
includes taxes & fees
4 Jun - 5 Jun
Appart'Hotel de la Tour

About this property

Smartappart Troyes

Along with express check-in, this smoke-free residence has express check-out and free Wi-Fi in public areas.
Smartappart Troyes offers 18 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Troyes residence provides complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is provided on a daily basis.

During your stay at Smartappart Troyes, you're just a quick walk from Marché Des Halles. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a terrace
  • Steps from Marché Des Halles and Espace Argence
As a guest of Smartappart Troyes, you'll find a terrace, express check-in, and express check-out. WiFi is free in public spaces.

This Troyes residence is smoke free.

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Outdoor areas

  • Terrace

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Restaurant dining guides

Location highlights

  • In the city centre
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 18 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 3 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00 per stay
  • An effective city/local tax rate of 4.40 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
The front desk at this property is open daily from 9 AM - 3 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Smartappart Troyes Apartment

Smartappart Troyes Troyes

Smartappart Troyes Apartment

Smartappart Troyes Apartment Troyes

Smartappart Troyes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 8 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

8.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ALAIN

Liked: Cleanliness, property conditions & facilities, communication
O
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Je n'avais pas reçu par sms le code d'accès. Dès mon premier appel samedi matin, une charmante opératrice me l'a obligeamment fourni sur la base de mon nom. Service impeccable, bravo !
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Le logement est très propre et bien situé. la literie est très bien. Cependant, je déplore un problème d’acoustique . On entendait les personnes sur le trottoir comme si la fenêtre était ouverte. (il faudrait poser l'entrée d'air acoustique qui manque)
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Laurent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attention arnaque

Je n'ai jamais reçu de code pour accéder à l'appart-hotel (ni mail, ni sms) et aucun personne présente ou joignable sur place. On se demande si c'est une arnaque !?
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse, propre. Literie très confortable. Chambre sur cour calme. Seul bémol : il faudrait rajouter des rideaux ou stores à la fenêtre devant la salle de bain et sur les carreaux de verre car chambre beaucoup trop lumineuse dès le lever du jour
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tres bel etablissement. Seul hic la salle de bzin beaucoup beaucoup trop petite (type camping car) dans un logement de type studio.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons aimé sa situation proche du centre ville, l'aménagement du studio très pratique et fonctionnel.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The wifi doesn't work. There is no elevator and it's really hard to move our stuffs up to the 3rd floor. But the location is very good as well as the room is quite good.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Sarah

Liked: Amenities, property conditions & facilities
très jolie petit appart, vaisselle un peu sale à l’arrivée, et photo pas très conforme au réel sinon très bon séjour quand même!
Stayed 2 nights in Jan 2019
Verified

8/10 Good

francisco

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Escapade

Concept curieux sans accueil. Un peu petit pour un studio. Un gros bémol sur l'insonorisation de tous côtés: voisins et rue. Par contre très bonne literie et le centre ville très proche à pieds.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Sigrid

Ein überzeugendes Konzept

Die Lage des Hotels ist sehr zentral mit einem öffentlichen Parkplatz direkt gegenüber. Da man mit Hilfe eines Codes ins Hotel und ins Zimmer kommt, braucht man unter Umständen gar keine Berührung mit dem Personal. Das Zimmer war sauber, nicht sehr groß, aber mit allem Notwendigen ausgestattet, nebst einer kleinen Kücheneinrichtung zur Selbstversorgung. Tee und Kaffee für die jeweils erste Tasse waren vorhanden. Kleiner Nachteil: kein Aufzug. Das Preis-Leistungsverhältnis war prima.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Il fait plus de 37 degrés dans la chambre pas de climatisation donc nous avons était obligés de laisser les fenêtres ouvertes toute la nuit. Il y avait énormément de bruit dehors donc’ous N’avons pas pu dormir
Stayed 1 night in Aug 2018
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick and easy

I didn’t even have to meet anyone. After paying, I was e-mailed a code to enter the building and my room. The room was charming and comfortable and in a great location. A market and all the interesting monuments were only a few steps away. The small kitchen was definitely a plus! My only complaint is that there was no air conditioning. Pros: easy check in/out, great location, clean, stove, coffee maker, and mini fridge Cons: no air conditioning; it can get pretty noisy in the daytime, but at night everything is quiet enough to get a good night’s sleep
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'appartement était très confortable et en plein centre de Troyes, ce qui est très pratique. A noter : il n'est pas possible de demander à payer sur place, il faut payer en avance pour recevoir le code d'accès à l'immeuble et la chambre.Nous avons rencontré un problème à ce sujet, heureusement le gérant a été très réactif.
Verified

6/10 Okay

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Tres bien sauf que la vmc est beaucoup trop bruyante et oblige a mettre des boules dans les oreilles De plus pas de chaines 2 et 3 sur la tele
Verified

6/10 Okay

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities

Bien mais bruyant

Appartement de charme, très propre et avec tout le nécessaire (cuisine, etc ...) Point négatif : il donne sur la rue qui est très bruyante (fenêtre mal isolée).
Verified

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

J'y reviendrai !

Ustensiles cuisine largement suffisants. Très bien situé. Propre et bonne literie. Nous sommes très satisfaits de notre séjour dans cet hôtel. Seul bémol :coin douche /toilette un peu juste pour un grand gabarit. Le "cachet "de ce petit studio nous a agréablement surpris :ça change de l'uniformité des chaînes habituelles.
Verified

6/10 Okay

Patrick

Liked: Cleanliness, room comfort
Disliked: Staff & service

Prestation déplorable

Pas de personnel sur place. le code d’accès fournir avec la réservation erroné. Environ 1h30 avant d'avoir une solution avec SMARTAPPART de Lorient et HOTEL.COM. Et encore merci à eux. Deux lettres de relance pour avoir un geste commercial, a ce jour rien. A éviter.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
c'est geniale a deux pas du centre ville
Stayed 1 night in Feb 2018
Verified

4/10 Poor

Brandon

Disliked: Cleanliness, communication
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Diaz SATURRIA

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Océane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Verified

8/10 Good

ANTHONY

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Evelyne

Liked: Cleanliness
Disliked: Room comfort

Chambre trop petite, salle de bain minuscule.

Stayed 1 night in Aug 2019