This cute A Frame house has a lot of great amenities, including a one car attached garage and a loft that has an actual door that closes on the sleeping space - so many lofts are fully open to below and thus loud! Check in was easy. Thanks!
The house itself was fine, and in a desirable location. That's where my positive review ends.
Vacasa was horrible to work with and we will never rent from them again. A previous tenant put in for a maintenance request regarding a towel bar that fell off the wall in the upstairs bathroom. We noted the hole in the wall when we checked in but were not bothered by it. Vacasa sent a maintenance worker into the home during our stay while we were out of the house for the day and did not inform us this would be happening. We received zero communication about this and only realized someone had been in the home upon noticing the hole had been patched. I immediately contacted customer support as this was a breach of Vacasa's rental agreement, local tenant laws and an invasion of our privacy and safety. The customer support manager tried her best to help, but the local property manager refused to call me. Vacasa was in the wrong, but did not take accountability. They refunded our taxes and fees, but provided no other assistance.
There are many other quality properties managed by far better companies. You're better off going with someone other than Vacasa.
Our heat did not work and did not have a direct contact to rectify. We would appreciate at least a portion of our stay be credited due to the property not being habitable for one of two nights. There was also a large hole in the bathroom wall upon arrival and deck was extremely dirty. Our impression from the listing was there was a private hot tub and there was not.
Loved this place and would stay there again. They had places to work from which was nice for my hubby and I. They had games, many places to sit and tons of dishes to cook with. A great space for the kids in the upstairs room.
Only things that could be improved on in my opinion.
It was a little hard to contact Vacasa the property management prior to arriving. It was very delayed and or did not get a reply at all. While on the day of and through out the trip, they were amazing and very communicative.
Another thing would be a place to sit and or eat on the porch, beautiful space and a BBQ but all the chairs and table were broken. Lastly the master bed was very, very hard. Not a good night sleep.