Hotel Cafe Plaza

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Cafe Plaza

Terrace/patio
Superior Room | Minibar, in-room safe, desk, iron/ironing board
Aerial view
Bar (on property)
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle 27 No 26 - 60, Tulua, 763022
  • Place, Plaza Boyaca
    ‪5 min walk‬
  • Place, Iglesia Franciscanos
    ‪7 min walk‬
  • Place, Estadio Doce de Octubre
    ‪15 min walk‬

Room options

Single Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Triple Room

  • Sleeps 3
  • 3 Queen Beds OR 3 Single Beds
  • Free Wi-Fi

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Economy Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Premium Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Cafe Plaza

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Hotel Cafe Plaza offers 57 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Hotel Cafe Plaza, you're just a quick walk from Plaza Boyaca. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute walk from Plaza Boyaca and 5 minutes on foot from Iglesia Franciscanos
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Cafe Plaza offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, an arcade/games room, and tour/ticket assistance are also featured at the business-friendly Hotel Cafe Plaza. Free self parking is available.

This 3-star Tulua hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This diner specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 35000 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 40000 per night.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 35000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 40000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Cafe Plaza Tulua
Cafe Plaza Tulua
Hotel Cafe Plaza Hotel
Hotel Cafe Plaza Tulua
Hotel Cafe Plaza Hotel Tulua

Hotel Cafe Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 98 reviews
Rating 8 - Good. 25 out of 98 reviews
Rating 6 - Okay. 13 out of 98 reviews
Rating 4 - Poor. 8 out of 98 reviews
Rating 2 - Terrible. 15 out of 98 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small town great place
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shandarrick

Liked: Cleanliness, property conditions & facilities
I always love them!! They are so kind
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, amenities
Helpful staff. Room bit noisy - close to reception. A bit difficult to find.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ERIKA

Excelen
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Andrea

Liked: Staff & service
Wather heather.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my home at Tulua, The staff is like my family. If I woke up late, either way they offer my the free beakfast.
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Erick

Liked: Staff & service
The staff at the hotel was great, and the overall comfort level was reasonable and expected for the accessible price. However, the Wi-Fi connection was a bit unreliable, and the hotel can be quite noisy due to the absence of windows in some rooms, which allows mosquitoes to enter. Additionally, it's important to note that the amenities, such as the pool and lounge area, are open to the public until 8 PM, which is when the center mall (where the hotel is located on the 4th and 5th floor) closes to the public. If you're looking for a stay with the basic needs, this hotel would be it.
Verified

2/10 Terrible

Ken

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches. Dirty sheets. Poor security/door locks. Do not recommend this place.
Stayed 1 night in May 2025
Verified

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold everywhere, mousy odor, holes in the door where covered with paper and tape. Flies in the shower…. Many others things. It should not be at Expedia hotel list….. I also thing they charged me twice for the Room. I feel terrible embarrassed with my wife which was my travel mate…..
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Jorge Arturo

Liked: Cleanliness, staff & service, amenities
El personal del hotel es muy amable y atento; la habitación estaba bien y contaba con un escritorio que me permitió trabajar comodamente desde allí; lo unico a reprochar de mi estadía seria que la puerta del baño no cerraba facilmente (Se encontraba descolgada).
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Dirley

Liked: Cleanliness, staff & service, amenities
La habitacion estaba bien...
Stayed 1 night in Nov 2025
Verified

8/10 Good

Julio Cesar

Liked: Cleanliness, property conditions & facilities, room comfort
Falta un poco más de atención del personal cuando se requiere. Hay que esperar a que llegue alguien a atendernos
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

jorge manuel

Disliked: Property conditions & facilities, room comfort

Hotel en mal estado

El internet simplemente no funcionó , no había agua caliente , no enfriaba el clima y el televisor tampoco funcionaba
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locación descuidada, falta de mantenimiento en todas las áreas, personal de recepción poco amable, hay en el mismo edificio una iglesia cristiana y la bulla que generan es brutal desde las primeras horas de la mañana, es lo más parecido al infierno…
Stayed 1 night in Aug 2025
Verified

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, room comfort
Hotel bien ubicado, muy limpio, pero descuidado en cuanto a mantenimiento: las tomas eléctricas sueltas, por ejemplo, pueden causar accidentes.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

rommel

Disliked: Cleanliness
Es muy básico para lo que cuesta
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Edgar

No lo recomiendo

Ma. Atención desayuno lento, ruido de el aire acondicionado que no se ha dormir toco apagarlo y aguantar calor
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien ubicado, pero los cuartos están muy viejos, el aire acondicionador botaba agua por todo lado, el agua de la dicha no era caliente, y los cuartos no son limpios.
Stayed 5 nights in May 2024
Verified

2/10 Terrible

Abraham

Pésima no había atención solo hicieron aseo un día de tres había ratas y por la noche cierran y no puedes salir por poco y pierdo mi salida al aeropuerto porque no había quien me abriera la puerta TOTAL NO ES RECOMENDABLE NO VAYAN
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadía

Hotel sencillo pero limpio y comodo
Stayed 1 night in Mar 2023
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities
La atención fue muy buena. La único malo es que en la página dice que tienen desayuno buffet, cuando no es así, sí incluye el desayuno más no es buffet.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been there for several times.. great location, amenities, professional staff. Incredible location.
Stayed 5 nights in Mar 2022
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUEN DESCANSO Y AMENO EN TULUA

ENTRE LO NORMAL TODO MUY BIEN
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia. No recomiendo

Habitaciones muy pequeñas con un "mini" baño totalmente incómodo y ventanas inutilizables porque estaban los compresores del aire acondicionado de otras habitaciones, la pared que divide las habitaciones parece de cartón y pasan todos los ruidos y conversaciones ajenas. Muy mala atención de las recepcionistas, tienen una actitud displiscente y descortés; es rescatable la atención del personal de la terraza/piscina, quienes fueron amables. Mucha demora al momento de servir el desayuno. Aseo regular. Como no pudieron imprimir la factura prometieron enviarla por email y no lo hicieron. En general una mala experiencia por lo cual no recomiendo.
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Pleasantly surprised

This was my second stay at this hotel as there are not many other options in Tulua my experience was better this time around. It is a no frills hotel. The breakfast is wonderful and the staff is friendly and helpful.
Stayed 2 nights in Jan 2022