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Black House Aldea Zama

Property class: 5 and above

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Photo gallery for Black House Aldea Zama

A modern kitchen with a central island, stainless steel appliances, and a large window offering a view of greenery.
Deluxe Apartment | Garden view
Family Apartment | Private kitchen
Family Apartment | Garden view
A spacious living area with a large window, a dining area, and a kitchen with modern appliances.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Aldea Zama, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪13 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Hunab Lifestyle Center
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Apartment

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Penthouse

A modern bedroom with a large bed, a ceiling fan, and a view of greenery through large windows.

Panoramic Penthouse

  • Garden view
  • 180 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Penthouse

A modern outdoor patio with a glass door leading to a living area, a small table with chairs, and a potted plant.

Luxury Penthouse

  • Garden view
  • 180 sq m
  • 6 bedrooms
  • Sleeps 12
  • 3 Single Beds, 2 Double Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Apartment

A modern kitchen with a marble countertop, a dining area with a table and chairs, and a large decorative mirror on the wall.

Classic Apartment

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment | Living area | 55-inch Smart TV with digital channels, TV

Family Apartment

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Senior Penthouse

A spacious living area with a large window, a dining area, and a kitchen with modern appliances.

Senior Penthouse

  • Garden view
  • 180 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

Black House Aldea Zama

Along with concierge services, this apartment building has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment boasts a private plunge pool and offers free WiFi and a kitchen. Comforts include Egyptian cotton sheets and a pillow menu, and guests will also find conveniences, such as a dining area and a sitting area.
Black House Aldea Zama offers 6 air-conditioned accommodations with private plunge pools and espresso makers. Rooms open to balconies or patios. This individually decorated accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch Smart televisions come with digital channels. Additionally, rooms include a safe and a ceiling fan.

During your stay at Black House Aldea Zama, you'll be within walking distance of Hunab Lifestyle Center. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This luxury apartment building has 6 apartments. Each apartment offers free WiFi and a private plunge pool.
  • Each apartment offers a private plunge pool, a kitchen and a balcony or patio
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes by car from Tulum Mayan Ruins and 11 minutes from Tulum Beach
As a guest of Black House Aldea Zama, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. The luxury Black House Aldea Zama also features dry cleaning/laundry services and local meal delivery service.

Smoking is allowed in designated areas at this 5-star Tulum apartment.

Property amenities

Beach

  • Beach towels

Pool/Spa

  • In-room massages
  • Private plunge pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Travel cot

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Paper towels

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with digital channels

Outdoor areas

  • Balcony/patio
  • Fenced yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • No lift
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Meal delivery service
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 6 units
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 16 December 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Black House Aldea Zama Tulum
Black House Aldea Zama Apartment
Black House Aldea Zama Apartment Tulum

Black House Aldea Zama Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was really beautiful it was really clean the pool was amazing
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Manikandan

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a excellent stay in black house. We stayed as a group and it was an amazing experience. The place is very beautifully decorated and Marcela is super helpful. Definitely we will visit again.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Gigi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encantó todo, desde la comunicación para el recibimiento hasta los detalles de la instancia. La administradora fue muy atenta y amable, respondió todas mis dudas y lo hizo a la brevedad. La estancia muy bonita, comoda y limpia, me voy muy contenta de haberme hospedado ahí
Stayed 1 night in Jan 2024