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Hotelito Azul

5.0 star property
VIP Access

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Photo gallery for Hotelito Azul

Oceanfront Villa | View from room
Bar (on property)
2 outdoor pools, open 11:00 AM to 10:00 PM, free pool cabanas
Oceanfront Villa | Terrace/patio
Skyview Villa | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, SFER IK
    ‪2 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Oceanfront Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Oceanfront Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beachside Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Beachside Suite

7.6 out of 10
Good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gardenview Suite

Gardenview Suite | View from room

Gardenview Suite

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gardenview Villa

Gardenview Villa | View from room

Gardenview Villa

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Villa

Oceanfront Villa | View from room

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyview Villa

Skyview Villa | Terrace/patio

Skyview Villa

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Plunge Pool Villa

Plunge Pool Villa | Terrace/patio

Plunge Pool Villa

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hotelito Azul

At Hotelito Azul, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 2 restaurants.
Hotelito Azul offers 35 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. Hypo-allergenic bedding and hairdryers can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hotelito Azul. During your stay, you're just a quick walk from Tulum Beach. Features include free WiFi in public areas, plus 2 outdoor pools and 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine with garden views at Olivia, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Services include tour or ticket assistance and limo or town car service
  • On-site recreation includes a gym, fitness classes and yoga classes
  • Steps from Tulum Beach and a 3-minute drive from Tulum National Park
  • Airport, cruise terminal and bus station shuttle shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotelito Azul and enjoy amenities such as a fitness centre.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the beach bar. Public spaces have free WiFi. This luxury hotel also offers a rooftop terrace and a garden. You'll have access to the outdoor pool at a partner property.

This 5-star Tulum hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Olivia – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Agave – This beachfront restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Agave
  • Olivia

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 107.1 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 107.1 per night
  • Service fee: 7.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotelito Azul offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 11:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Hotelito Azul Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 729 reviews
Rating 8 - Good. 120 out of 729 reviews
Rating 6 - Okay. 61 out of 729 reviews
Rating 4 - Poor. 46 out of 729 reviews
Rating 2 - Terrible. 52 out of 729 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sujeet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was amazing. We got the sea facing room which we really loved for the view and sound of waves. All of the staff members were great , polite, professional. The property was very safe and private. The deep cleaning was great, especially the helping lady, Reselida, was amazing. Thank you for hosting, i hope to visit again :)
Stayed 3 nights in Jan 2026

6/10 Okay

Milan, LONDON

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Pros - Beautiful property with rooms that look like treehouses, right on beautiful sandy beach with private area with sun loungers. Rooms were clean and spacious, good WiFi and free offsite parking. Execellent property in terms of looks. Cons - While the looks were great, we were not satisfied with the stay. Although the staff was lovely, there was a severe shortage of them, all around the property. Not sure if it was because staff was on Christmas holidays or it is usually like that. Reception - There was only 1 person at a time, to do check-ins, property tours, resolve existing guest problems, etc. which means there was always a long wait. Also, they were only available from 8am to 6pm (or 8pm). Cleaning - Somedays cleaning didn't happen until 5pm despite asking for it at 11am and multiple reminders. Reason given - shortage of staff and priority given to checked out rooms. Rooftop - The property has a beautiful rooftop with a hot tub and swimming pool. But again, UNSTAFFED at all times! We didn't know how to switch on the hot tub until another tourist helped us. They could easily put a staff there to sell drinks and food there and to help people but no! Restaurants - There are two restaurants on site. While we liked the drinks and food at Olivia (reception area), most days it opened later than the advertised 8am. Tea/Coffee - No tea/coffee making facilites either in the room or any common area! NO STAFF OR EVEN SECURITY after 10 pm. You are on your own
Stayed 3 nights in Dec 2025

8/10 Good

Ab

Stayed 4 nights in Dec 2025

8/10 Good

Abiral

Travelled with family
Liked: Staff & service
Hotel staff was friendly and accommodating, hotel is very unique right on the beach, breakfast and juices are wonderful. Check in process needs improvement.
Stayed 7 nights in Dec 2025

8/10 Good

Matthew

Stayed 2 nights in Dec 2025

6/10 Okay

Marshall, Any address

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was great, but some amenities could be improved upon like having a coffee maker, clothing iron, and blow dryer inside the room. The staff was great, however having more personnel on site would make the manager’s job a lot more simpler. The hotel restaurant was also overpriced for the quality of food received.
Stayed 2 nights in Dec 2025

10/10 Excellent

Larisa

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel, it’s cute and clean, good location
Stayed 2 nights in Dec 2025

6/10 Okay

Ranvir

Liked: Cleanliness, room comfort
Hotel is location is perfect, with beech front access, with plenty of bars & restaurants within walking distance. Room was good with a very cold plunge pool & separate seating area to relax. Unfortunately due to shortage of staff, bars located by pools were not open, therefore no ability to get drinks or food there which was a bit disappointing. The hotel is looking a bit tired & could do with some areas being upgraded to bring it back to a high standard.
Stayed 6 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive. I truly felt like I was catered to and all of their amenities were fantastic. Their pictures did not do the reality justice. Fantastic food with both restaurants. We are already planning our return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shira

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff
Stayed 4 nights in Dec 2025

8/10 Good

Misi

Stayed 3 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 3 nights in Dec 2025

10/10 Excellent

Sina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, super blessed to have been able to experience it. Beach is right there, food options are great, the staff is beyond helpful. Cleanliness was a 10/10. Sad to leave, looking forward to return :)
Stayed 4 nights in Dec 2025

10/10 Excellent

Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent area
Stayed 2 nights in Dec 2025

4/10 Poor

Melina

Travelled with partner
Disliked: Amenities, property conditions & facilities
Overall I was very disappointed with my stay here. The coffee service that was advertised didn’t show up unless you complained. The facilities on the beach and rooftop were unkept and messy. Most chairs were ripped and falling apart and the rooftop was upside down. There were broken string lights lying around and the pools were filled with debris. I booked with the understanding that breakfast was included but was told that it was a separate option you had to pay extra for which was not advertised. Both the restaurants were very overpriced.
Stayed 3 nights in Dec 2025

10/10 Excellent

Regina

Stayed 3 nights in Dec 2025

6/10 Okay

Thanyapatt

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel facilities and staff are nice but it is way over prices compared with amenities that hotel have; hair dryer, toothbrush, toothpaste, slippers etc that didn’t provide, compare price they charge should have so much more. Also it is difficult because no staff on site after 6pm.
Stayed 3 nights in Dec 2025

6/10 Okay

Sriharsha

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Absolute fantastic time here. Pictures don’t do this place justice. Was here for 5 days for my girlfriend’s birthday and we didn’t want to leave. From the outdoor showers, to the orange cat that was out and about. Our little treehouse room was so romantic. Would recommend 10 times over. We’ll be back soon. Big shoutout to Samantha and the rest of the azul team for always being so warm and helpful for everything and anything we needed!
Stayed 4 nights in Dec 2025

8/10 Good

roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 3 nights in Dec 2025

10/10 Excellent

Miya

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotelito Azul was such a beautiful, zen experience — very natural, earthy, and tranquil. The food is organic and incredibly fresh, and the entire property has this unique, elevated “treehouse” feel with nature views everywhere you turn. You honestly barely need shoes; there are foot baths outside every suite, which feels so intentional and relaxing. The location is perfect — close to all the great beach clubs and local attractions, and only about a 15–20 minute walk to Ven a la Luz. The blacked tacos at Olivia? Phenomenal. So fresh. Truly, all the food on-site is fantastic and aligned with the whole organic vibe. Customer service was extremely friendly, pleasant, and multilingual — there were absolutely no English language barriers, which made the stay even smoother and more enjoyable. The only recommendations I’d offer: check-in communication could be improved. I didn’t receive my check-in details until after I arrived, and you need a QR code to scan when entering the property. Without that code, you can’t get in, so someone should be monitoring the entrance at all times. We ended up waiting about 20 minutes, but it looks like they were installing a Ring system during my stay, so this will likely be resolved soon. Outside of that, the experience was amazing. The grounds are clean, safe, and truly one of the best beachfront stays in the area. And the rooftop? Spectacular. The sunsets from up there are breathtaking…we sat there every evening just to take it all in.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was perfect, the hotel is peaceful and gorgeous. The staff was excellent our entire stay, including the kitchen, front desk and housekeeping - special thank you to Jorge, Will, Silvio and Griselda.
Stayed 3 nights in Dec 2025

10/10 Excellent

Denisa Nicoleta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hotel Azulito. The property is perfectly located right on a beautiful beach, which made our time there even more enjoyable. The staff were incredibly friendly and attentive throughout our stay. First, we want to mention Samantha, the manager. She was amazing — she made reservations for us, gave us great recommendations, and made sure everything about our stay went smoothly. A special thank-you also goes to Griselda from housekeeping. She kept our room spotless and made sure we had everything we needed at all times. She, along with the rest of the team, went above and beyond to accommodate all of our requests. We also want to recognize Gregorio, our butler, who was fantastic and always ready to help with anything we needed. The rooms were spacious, comfortable, and very well maintained. The food at the hotel restaurant was also excellent. Overall, we had a great experience and would happily return.
Stayed 6 nights in Nov 2025

6/10 Okay

Bamdad

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed at this hotel for 5 nights. Our room was fantastic. Spacious, clean, elegantly furnished and with a large terrace and fantastic views. But unfortunately, that is where the good things end. The host was quite pre-occupied. The “on-site” parking was certainly only about 500 feet away from the hotel but required crossing a road with heavy traffic. At night, when the road gets pitch-black, the short walk felt dangerous with the risk of being run over. The gate to the parking lot was always locked. Returning to the hotel at night, it took us 10-20 minutes to find someone at the hotel to open the gate for us every single time. The gym, advertised as “world class”, was decent but got extremely hot as it lacked AC . You also need to give the hotel a notice at least one hour in advance to use the gym. The hotel restaurant, bars and coffee shop are over-priced. I ordered a latte at the restaurant. By the time it came, it was cold. At 8 USD price tag, I felt ripped off. And the beverage credit we were offered at the check-in was for one specific bar which we never saw open during our 5-day stay. We felt like we were paying luxury hotel prices for a hotel where the overall experience was far from luxurious.
Stayed 5 nights in Nov 2025

10/10 Excellent

HADI

The staff was amazing, flavio was extremely helpful with all things needed for our room, as well as Griselda always keeping our room beautiful and clean not to mention the absolutely beautiful swan towel designs that she left us, her sense of humour was contagious, Cayetano was so sweet and attentive always checking up on us at the beach and giving us great dinner recommendations, he was such a nice person and we look forward to seeing everyone again!
Stayed 5 nights in Nov 2025