The house is ok, maybe the overall feeling was not as spacious as in the pictures, the walls around the apartment created this feeling I think. The house is otherwise ok, pretty much as described, clean, two bedrooms, two bathrooms, ok functioning kitchen, sofa bed in the living room.
But we had several issues with the apartment:
- on the first day there was not water at all for the whole building block for almost the whole day - this meant that one could not use the toilets either
- later there was no hot water and it appeared that the boiler was broken - it was then replaced
- there was an huge noice in the apartment, it came from the room next to the living room - turned out it was some machine minding the small private pool in the garden (that we never used)
- dish washer was broken and took few days to fix
- some lights stopped working
- for few nights there was a lot of noice from the apartments in the same building block
All these things caused us a lot of extra hassle and reporting.
Great thanks to Angel host - they were really really quick in responding and did all they can in fixing the issues. We also asked for compensation in the price and received it which is nice.
Regarding Tulum, we never realized that it is so so busy at the Christmas time. The villa provided a free access to the beach club - however you are obliged to dine at that club (with money similar to access fee that is very high). Our family needed to move around by car and so did others so huge queues were created to / from the beach area. There are very few public beach areas and parking near to them was a real hassle (and again, you end up paying a lot for it). Clubs have overtaken the beach areas and they all ask for extensive fees to enter. If you are able bike to the beach, very very good. Otherwise, I would probably put my money on the beach accommodation. The Tulum village is within a walking distance for an adult, but not for children I think. Especially I you want to walk around in the village during the evening. Taxis are there of course but they can be pricy.
The sea and beaches are amazing of course, it is easy to access the cenotes, and visit ruins, nearby towns activity parks and so on. So in that way the location is good of course.