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Taio Tulum

4.0 star property
VIP Access

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Photo gallery for Taio Tulum

Outdoor pool, pool loungers
Creator video - submitted by Tara Mango's Travel Picks
Lounge
Panoramic Villa | Premium bedding, minibar, in-room safe, individually decorated
Luxury Villa, 1 King Bed | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service

Explore the area

View in a map
Calle 16 sur Supermanzana 15 Manzana 162, Entre Calle 21 Poniente y Calle 23, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪4 min drive‬
  • Place, Tulum Beach
    ‪10 min drive‬
  • Place, Tulum Mayan Ruins
    ‪16 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Villa, 1 King Bed

A bedroom with a large bed, bedside lamps, a bathtub, and a wooden headboard.

Luxury Villa, 1 King Bed

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Penthouse, 1 Bedroom

A bedroom with a large bed, an air conditioning unit, a view of trees through a window, and a bench outside.

Signature Penthouse, 1 Bedroom

  • Garden view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Penthouse

A bedroom with a large bed, an air conditioning unit, a view of trees through a window, and a bench outside.

Panoramic Penthouse

  • Garden view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is CHF 73
includes taxes & fees
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About this property

Taio Tulum

Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and spa services. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, tour/ticket assistance and wedding services are on-site.
Taio Tulum offers 21 air-conditioned accommodations with private plunge pools and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries. Additionally, rooms include a safe and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Taio Tulum. During your stay, you'll be within walking distance of Holistika Art Walk. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and wedding services
  • 10 minutes by car from Tulum National Park and 11 minutes from Gran Cenote
  • Beach shuttle service available for a fee
As a guest of Taio Tulum, you'll find an outdoor pool, a rooftop terrace, and spa services. WiFi is free in public spaces. Taio Tulum also features tour/ticket assistance, a garden, and concierge services. Self parking and valet parking are free.

This 4-star Tulum hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 4 metres
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Couples/private dining

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 7 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Taio Tulum

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Rubi Tulum Hotel
Rubi Tulum Tulum
Romantic Rubi Tulum
Rubi Tulum Hotel Tulum

Taio Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 91 reviews
Rating 8 - Good. 7 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 5 out of 91 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Hannah

The place
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jeffery Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Staff were very friendly and professional, will be staying here when we return to Tulum!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay, the staff were incredible friendly and helpful. Our room was cleaned with an amazing view. I highly recommend this hotel!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Brenda

Liked: Staff & service, amenities, property conditions & facilities
It was inexpensive and everything we needed was at the resort
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs was wonderful and very friendly and helpful. The hotel is amazing, beautiful.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Daykel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with cool Tulum jungle vibe and very friendly staff.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, pool and room are just amazing. Just need to refresh sofa pool.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and service
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Melody

Liked: Cleanliness
Beautiful rooms, friendly staff, breathtaking view and property! Highly recommend this place. Must have a car to get around as it is located in a remote area.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was the perfect getaway with peace and serenity.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet because it is in an area that is away from the city. (Although, a rough road to get there)
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Shalitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Rubi was AMAZING! The on-site restaurants were good. Having the options to go to the pool or use your private dipping pool in your room made it GREAT!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a stunning design and an amazing vibe—you’d never even realize you’re in the middle of the jungle. The room was spotless, and the staff was exceptionally friendly.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. My wife and I truly enjoyed our stay, and the staff works hard to make sure you feel at home there. We definitely will be back at Rubi Tulum
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best food and service. The rooms were excellent! Love the private pool! The coffee was excellent! All around, definitely a 5 star rating!!!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Theresea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful. It is located in the middle of the jungle. The staff were amazing! They were helpful and knowledgeable. Great place to stay.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff and food was 5 STAR experience
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is perfect for a romantic, quiet getaway, which is exactly what I was looking for. Our penthouse suite was simply stunning..three floors of lux living & very private. The food at Balaxe was delicious. The staff throughout the resort was friendly & very helpful. The gorgeous resort was the perfect setting to celebrate our wedding anniversary.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely beautiful. It’s romantic, secluded, clean, tranquil, peaceful, and just flat out perfect for what I was looking for. The last bit of the trip to get there, the road was a bit torn up from construction but once you walk inside your just in awe. Staff was amazing and friendly, property is so well taken care of I felt like I was little oasis.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kalona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect unique last minute discovery! Quiet, beautiful, wonderful staff. The place is a small sanctuary that makes you feel in a while world of your own. The food was also absolutely amazing. Every thing we needed was responded to immediately and we cannot wait to return for longer!
Verified

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diseno hermoso Transmite paz
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rubi Tulum was unlike any other luxury hotel I have stayed at. It combines romantic luxury with the adventurous jungle, and it works so well. The restaurant Balaxe was absolutely incredible as well. Overall the single best experience I have had at a Hotel.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Stephanie Renea Woodard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Serene retreat for a reset. I experienced a leak and the staff immediately moved me to another room. I enjoyed my vacation/birthday at the Rubi.
Stayed 4 nights in May 2024