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Casa Caribe Tulum

3.0 star property

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Photo gallery for Casa Caribe Tulum

Sun-loungers
Shower, rainfall showerhead, towels
1 bedroom, premium bedding, free WiFi, bed sheets
Exterior
Shower, rainfall showerhead, towels

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
calle sol ote, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Jaguar Park
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Deluxe Suite

1 bedroom, premium bedding, free WiFi, bed sheets

Deluxe Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, premium bedding, free WiFi, bed sheets

Panoramic Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, free WiFi, bed sheets

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Caribe Tulum

Hotel in Tulum with a rooftop terrace
This smoke-free hotel features a rooftop terrace.
Casa Caribe Tulum offers 24 accommodations. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

During your stay at Casa Caribe Tulum, you're just a quick walk from Dos Aguas Park. You'll find features such as a rooftop terrace.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include a rooftop terrace
  • 7 minutes by car from Tulum Mayan Ruins and 14 minutes from Tulum Beach
Casa Caribe Tulum offers its guests a rooftop terrace. The front desk is open around the clock.

This 3-star Tulum hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Rooftop terrace

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 3:00 PM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number HSR190307TC4

Property is also known as

SACBE Tulum
Casa Caribe Tulum Hotel
Casa Caribe Tulum Tulum
Casa Caribe Tulum Hotel Tulum

Casa Caribe Tulum Reviews

Reviews

5.2
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 6 out of 14 reviews

5.8/10

Cleanliness

5.2/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Lesley

Stayed 5 nights in Feb 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet

Internet was spotty. But, it's Mexico! But painful when you need to get work done
Stayed 1 night in Jul 2024

2/10 Terrible

pavel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not a good place to stay here. Stay away from it)
Stayed 2 nights in Apr 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to every thing
Stayed 2 nights in Apr 2024

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here unless you are absolutely broke

Absolutely disgusting place. It smelled so bad of mould. I’ve felt sick since I stayed there 1 night. In their defence it looked like they had washed the sheets, but they were still gross. I did manage to sleep and haven’t noticed any bites since so it could be worse, but seemed externally overpriced to me.
Stayed 1 night in Jan 2024

2/10 Terrible

Carlton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at two other boutique hotels while in Tulum and they were wonderful. This was not a boutique hotel. The wall in my room was badly water damaged and the room smelled so bad of mildew I had to use two cans of lysol to be able to tolerate it. I left four days early (even though I paid for those days) because I couldn't take it anymore.
Stayed 18 nights in Nov 2023

4/10 Poor

Maribel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones tiene mucha humedad y eso no es saludable estar respirandolo incluso, cuando llegamos el asiento del el inodoro tenía muchos hongos y pedimos que si podían limpiar el WC, pero olía mucho a humedad, una fuga pequeña de agua en el muro y pedimos cambio de habitación
Stayed 1 night in Mar 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr, sehr, sehr schlecht, schlecht horror

Das Schechteste was ich in meinen Rrisen gesehen habe. dresse stimmt nicht, Beschrribung stimmt nicht, es wird kein Telefon beantwortet. Zimmer nass, grau und dreckig. Viele Defekte, dunkel. Da wird man krank. Sollte von der Gesundheitsbehörde geschlossen werden! Haben 3 Stunden versucht mit Hotels.com zu kommuniziere, nicht möglich keine Hilfe. Wir haben die Rezepionistin gebeten 1h zu warten und es uns zu überlegen o wir einchecken, als wir zurpck kamen war alles geschlossen. Bezahlt haben wir für 4 Nächte ohne dort zu wohnen. Hotels.com hat kein Gehör. Wir mussen zu Fuss ein anderes Hotel suchen. Actung nicht und nie hier buchen!!!!!
Stayed 3 nights in Feb 2024

4/10 Poor

Alan oswaldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitivamente no recomiendo este hotel o Airbnb, hay más económicos que huelen bien y están más cómodos. Colchas y almohadas huelen mal, no servía el clima. X mala experiencia.
Stayed 1 night in Jan 2024

8/10 Good

María Fernanda

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Todo muy bien, es muy accesible y nuestro cuarto muy espacioso, lo único que nos molestó fue que si el avión en el que vas se retrasa y no llegas antes de las 12 de la noche, pues vas a dormir afuera porque a esa hora cierran recepción (y la abren hasta las 2 de la tarde del día siguiente), NUNCA contestaron el whatsapp del número que aparece aquí y bos quedamos una semana completa, de la cual solo limpiaron nuestro cuarto una sola vez. Todo lo demás está muy bien, esta centrico, cerca de muchos restaurantes y lugares para beber, tiene para guardar bicis y está muy económico, además que cuenta com aire acondicionado e internet.
Stayed 8 nights in Jan 2024

2/10 Terrible

Luis

Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie Carola

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de maravilla
Stayed 3 nights in Jan 2024

6/10 Okay

Miguel, MERIDA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lo unico malo es que la que atiende no queria respetar mi reservación, y me mintio diciendo que no habia habitacion. Y me quede y llame para quejarme en la plataforma y se soluciono y resulta que aparecieron 2 habitaciones disponibles.
Stayed 3 nights in Jan 2024