We enjoyed this property and Everything looked exactly as the ad and we were pleasantly surprised that it was bigger than we thought and everything was very clean and the property manager was very responsive and Patient with our every call. We will definitely use them again
Just 100ft away from beach and spacious apartment with 2 car parkings. Very close to happening 16th Street.
The apartment can accommodate 9 or so people easily.... ! The location is absolutely fantastic for longer stay...! Highly recommend.
This property was absolutely beautiful. It was spacious and clean. It was right on the beach. Even though we did not have a full beach view (which we already knew about) it was amazing. Centrally located to anywhere we wanted to go. The beach, the pavilion and pier and all the shops, bars and restaurants. Once we parked we didnât move our vehicles again. Everything was in walking distance. I highly recommend this condo and plan to use it again
I have stayed at a condo in the Brass Rail property before and had a great experience. I was very disappointed with this condo. We were told the day before the elevator was being serviced and during our visit we had no elevator for for the entire time. And now one was working to fix the problem. We were on the third floor and I had my Dad how is 84 staying with us. I am very disappointed and this made our stay difficult. I will not use this site again.
First, the only plus to this trip was the property manager, Alex. This man went above and beyond to find us alternative accommodations when we were told our handicap accessible room was no longer accessible because of a broken elevator.
The floors were filthy went we got there. Any bare feet were covered in black soot/dirt within hours.
We found and paid for a handicap accessible room becuase my mother is wheelchair bound. Then we found of the day of trip that rhe elevator doesnt work. So, 4 family members had to carry my mother in her wheelchair to get to the room. She couldn't leave the room becuase it was dangerous to do this everyday day, multiple times a day.
There were no blankets, and any handicap tools for the toilet were dirty and had poop stains all over them.
The 4-5 remotes for the master bedroom all had dead batteries.
The kitchen appliances were covered in rust and nearly unusable.
All phone numbers listed for the hosts and emergency did not work. I could not get in contact with the hosts over the phone. When they claimed to call me, nothing came through.
This trip was awful. I wouldn't recommend this unit or the second unit(with its own list of problems) to anyone.
These are the complaints I can think off the top of my head! I have a compiled list that I plan to add to this one at a later date.