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Holiday Inn Express Durban - Umhlanga by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Durban - Umhlanga by IHG

Exterior
Restaurant
Exterior
Outdoor pool
Shower, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2 Ncondo Place Umhlanga, Umhlanga, KwaZulu-Natal, 4320
  • Place, Gateway Theatre of Shopping
    ‪5 min walk‬
  • Place, KwaZulu-Natal Sharks Board
    ‪6 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪4 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed, Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Ocean View

  • Ocean view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Smoking, Ocean View

  • Ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Balcony, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible, Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Accessible, Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Balcony, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Balcony

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking, Balcony

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking, Ocean View (Balcony)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Smoking, Ocean View (Balcony)

  • Ocean view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

View from room

Standard Room, 1 Double Bed with Sofa bed, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Durban - Umhlanga by IHG

This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking.
Holiday Inn Express Durban - Umhlanga by IHG offers 234 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Durban - Umhlanga by IHG. During your stay, you're just a quick walk from KwaZulu-Natal Sharks Board. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Umhlanga Rocks Beach and 14 minutes from uShaka Marine World
  • Airport shuttle service available for a fee
Holiday Inn Express Durban - Umhlanga by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Durban - Umhlanga by IHG. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star uMhlanga hotel.

Holiday Inn Express Durban - Umhlanga by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Parking on site (ZAR 50 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: ZAR 1200.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Durban - Umhlanga by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 900 per vehicle (return, maximum occupancy 3)
  • Airport shuttle fee per child: ZAR 900 (return), (from 1 to 18 years old)
  • Self-parking fee: ZAR 50.00 per day
  • Late check-out fee: ZAR 1200.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Durban - Umhlanga by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Holiday Inn Express Durban Umhlanga
Holiday Inn Express Hotel Umhlanga Durban
Holiday Inn Express Umhlanga Durban
Holiday Inn Express Durban Umhlanga Hotel
Holiday Inn Express Durban Hotel
Holiday Inn Express Durban - Umhlang Hotel Umhlanga Rocks
Holiday Inn Express Durban

Holiday Inn Express Durban - Umhlanga by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 640 reviews
Rating 8 - Good. 234 out of 640 reviews
Rating 6 - Okay. 77 out of 640 reviews
Rating 4 - Poor. 23 out of 640 reviews
Rating 2 - Terrible. 14 out of 640 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ayob

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Celiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay,satisfied with everything!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic time staying at the holiday inn rooms were very clean.Staff was more than friendly and great customer service definitely stay again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view. No use of pool this time. Staff are amazing - well trained, friendly and so helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Zama-Zulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Holiday inn was excellent and the staff was very friendly.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the cost. Family friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

EW

Liked: Cleanliness, staff & service, amenities
Spotless rooms and great service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all round! For a 3* rated property, there have better facilities than some 4 and 5* places where I have stayed. The staff are an asset to this property. Breakfast was fantastic. You can also organise breakfast earlier if you have an early morning excursion. I would not hesitate to recommend this property.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maseru

Breakfast and clean roo
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ashveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay a with friendly helpful hotel staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Elise

It was my first time at the hotel and it exceeded my expectations. Staff were super friendly, the room was very clean and breakfast was delicious.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mr Ashwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property, good staff
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Zama-Zulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and friends had a wonderful time at the holiday in. The staff was very friendly.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ekow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay in Durban

Great location, friendly staff, good ambience, clean and safe hotel.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are comfortable and clean, hotel facilities are good. But best of all are the staff - from the cleaners to the restaurant staff to the reception staff. They are friendly and professional and go out of their way to help you. I’ll definitely be back.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Barend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.
Stayed 1 night in Aug 2025
Verified

8/10 Good

zandile

Liked: Cleanliness, staff & service, amenities
It was ok, they clean very late
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ingirid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel very friendly and helpful staff. We spent an enjoyable week there.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Reshma

Liked: Staff & service, amenities, property conditions & facilities
Excellent service at the front desk! Breakfast was great.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Dawn

Perfect
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Nkosana

Liked: Cleanliness, staff & service, property conditions & facilities
The usual good experience at holiday inn hotel chain.
Stayed 3 nights in May 2023
Verified

8/10 Good

MORRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Travel

,Great for business travelers convenient location, wifi and no loss of power.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for business trips

Great stay. Clean comfortable room, very fast check-in (always a plus) and yummy breakfast buffet. Perfect for business trips.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Zukiswa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and smiling staff . Completely blown away with excellent servce
Stayed 1 night in Apr 2025