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Kasa y Familia

3.0 star property
VIP Access

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Photo gallery for Kasa y Familia

A modern living room with a dining area, large windows, and a balcony.
An office space with glass partitions, labeled 'SALA 1' and 'SALA 2', and a 'THINK BIG' motivational poster.
A bedroom with a large bed, a view of a cityscape through a window, and a small round table with a colorful pattern.
A modern kitchen with white cabinets, a black countertop, and a green chair. There is a dining area with a table and chairs, and a grey sofa in the living room.
A modern kitchen with a central island, bar stools, a built-in oven, and a flat-screen TV.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • 24/7 front desk
  • Business services

Explore the area

View in a map
270 Los Laureles, Valdivia, Los Ríos
  • Place, Rio Cruces Bridge
    ‪10 min walk‬
  • Place, Pedro de Valdivia Bridge
    ‪15 min walk‬
  • Place, Valdivia Square
    ‪18 min walk‬
  • Airport, Valdivia (ZAL-Pichoy)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio (724)

A hotel room with a large bed, a TV mounted on the wall, a small round table with chairs, and a radiator on the floor.

Studio (724)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment (809)

Free WiFi, bed sheets

Apartment (809)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (819)

A bedroom with two beds, a large window, and a view of a park and buildings.

Apartment, 2 Bedrooms (819)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (106)

Apartment, 2 Bedrooms (106) | Free WiFi, bed sheets

Apartment, 2 Bedrooms (106)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (220)

Apartment, 2 Bedrooms (220) | Living area | 40-inch LED TV with digital channels, TV, Netflix

Apartment, 2 Bedrooms (220)

  • Park view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (221)

A modern kitchen with white cabinets, a black countertop, and a green chair. There is a dining area with a table and chairs, and a grey sofa in the living room.

Apartment, 2 Bedrooms (221)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio (227)

Studio (227) | Free WiFi, bed sheets

Studio (227)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio (228)

Studio (228) | Private kitchen | Mini-fridge, microwave, oven, paper towels

Studio (228)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio (511)

Studio (511) | Free WiFi, bed sheets

Studio (511)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (805)

A modern living room with a dining area, large windows, and a balcony.

Apartment, 2 Bedrooms (805)

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment (522)

A bedroom with a bed, two pillows, a window with blinds, and a view of the outside.

Apartment (522)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio (811)

Studio (811) | Free WiFi, bed sheets

Studio (811)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio (414)

A room with two beds, a window, and a bedside table.

Studio (414)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment (721)

Apartment (721) | Free WiFi, bed sheets

Apartment (721)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (420)

A modern kitchen with a central island, bar stools, a built-in oven, and a flat-screen TV.

Apartment, 2 Bedrooms (420)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio (512)

A bedroom with a bed, a small bedside table with a lamp, a window with a view of buildings, and a door.

Studio (512)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Kasa y Familia

Along with dry cleaning, this smoke-free apartment building has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Each apartment features a kitchenette with an oven and a microwave, plus free WiFi and an LED TV with digital channels. Netflix and free toiletries are among the other amenities available to guests.
Kasa y Familia offers 719 accommodations with free toiletries. Accommodation at this 3-star apartment has kitchenettes with microwaves. Bathrooms include a combined bath/shower unit.

This Valdivia apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels and Netflix.

During your stay at Kasa y Familia, you're just a quick walk from Southern University of Chile. Features include free WiFi in public areas, plus dry cleaning service and a beach shuttle (surcharge). This comfortable apartment building has 719 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, an LED TV and Netflix
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include meeting rooms, laundry facilities and a terrace
  • Within a 10-minute walk of Southern University of Chile and Museo Historico y Antropologico Maurice van de Maele
  • Beach shuttle service available for a fee
WiFi is free in public spaces. Meeting rooms and coworking spaces are available. Kasa y Familia also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 3-star Valdivia apartment is smoke free.

Property amenities

Beach

  • Beach shuttle (surcharge)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Onsite parking available only on request

Kitchenette

  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Coworking space
  • Meeting rooms

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Mobile key entry

Location highlights

  • In a village
  • In the city centre
  • On the Strip

Things to do

  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 719 units
  • Connecting units available

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Danalock mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Danalock mobile app before check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Departamento céntrico Isla teja 19 Valdivia
Departamento céntrico Isla teja 19 Apartment
Departamento céntrico Isla teja 19 Apartment Valdivia

Kasa y Familia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.8/10

Cleanliness

9.0/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ines

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Darlene

Liked: Cleanliness, room comfort
Disliked: Communication

Nice place, a little difficult

Beautiful apartment. Good location with a great view. Communication wasn't great-- we received no email with instructions and had a little trouble getting in. Also, we were told we must pay the extra fee (in cash, in the room) even though we paid for the room online ahead of time with our US credit card.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, check-in, communication, listing accuracy
Tanto la Habitación como las instalaciones, muy limpias y Súper ordenadas. El Edificio Smart cuenta con una excelente ubicación, cerca de los puntos de interés más importantes en Isla Teja y Valdivia, puedes viajar y conocer atractivos turísticos en los alrededores viajando cómodamente en Autobús o puedes rentar un auto. Nuestra Anfitriona Fernanda, es muy profesional y te brinda un excelente servicio y asesoría sobre los alrededores.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication
El hospedaje es muy bueno, lo recomiendo, pero la comunicación fue pésima, no me contestaron para resolver que el wifi no estaba funcionando. Deberían considerar la importancia de la conexión a internet para los extranjeros y que respondan los mensajes al menos para saber qué ocurre y si se puede solucionar.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lindo y nuevo dpto., bien equipado y con buena ubicacion
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación, fácil y rápida comunicación con el personal/propietarios y conserjes muy amables; apartamento nuevo, todo limpio y en buen estado.
Stayed 2 nights in May 2023