This smoke-free hotel features a front desk safe and free Wi-Fi in public areas.
Hotel SH Suite Palace offers 17 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels.
Bathrooms include baths or showers and bathrobes. This Valencia hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Hotel SH Suite Palace, you're just a quick walk from Valencia Cathedral. Enjoy features like free WiFi in public areas.
Free WiFi
Amenities include a front desk safe and a lift
Just a 4-minute walk from Valencia Cathedral and 6 minutes on foot from Central Market
As a guest of Hotel SH Suite Palace, you'll find a front desk safe and a lift. WiFi is free in public spaces.
This 3-star Valencia hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Dressing gowns
Private bathroom
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Minibar
More
Air conditioning
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel SH Ingles (24-hour front desk), Carrer del Marquès de Dos Aigües, 6]
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hotel SH Ingles (24-hour front desk), Carrer del Marquès de Dos Aigües, 6 The host will greet guests on arrival.
Property Registration Number CV-H01448-V
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Property is also known as
Hotel SH Suite Palace Hotel
Hotel SH Suite Palace Valencia
Hotel SH Suite Palace Adults Only
Hotel SH Suite Palace Hotel Valencia
Hotel SH Suite Palace Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I will try to stay as objective as possible, because it has one of the worst hotel stays I have experienced. We booked three rooms.
Service:
One of the rooms smelled strongly of wastewater.
We complained, and the only option offered was a smaller downgrade room. Unfortunately, that room also smelled (though not as severely). Since management was absent and the hotel was fully booked, the receptionist could only provide that solution. She mentioned that Valencia has pipe issues. As a compensation, they offered free breakfast (which I did not use or care for) along with the downgrade.
The receptionist and maintenance staff were polite and tried to help, but they were not equipped or supported by management.
Service rating: 1/5 (one point only for their kindness).
Problem resolution rating: 0/5.
Facilities:
The building was separate from the main reception, requiring check-in elsewhere.
Lobby lights switched off automatically if you sat still.
Rooms looked decent at first glance, but the wastewater odor ruined the experience. The other two rooms (out of three) were fine.
Location:
Excellent location. No complaints here.
Cleanliness:
The rooms were clean overall, aside from the odor and some dust in the vents.
Noise Levels:
Very noisy. In the downgrade room, I could clearly hear the street noise. This could be improved.
Air Conditioning:
It's okay. Could be better. Lower temp is 68 degrees farenheit.
Overall: There are better options in the location. Do not book here.
The hotel was wonderful.
Our flight was delayed and the staff were great about our late arrival.
My husband’s bag was also delayed and the Reception staff were very supportive about helping us to get it delivered to the hotel.
Lovely room with a little balcony overlooking a quiet street.
Great location!
Recommend having a Mojito at Cool - the small bar across the road from Hotel SH Ingles (Reception). Also, some great restaurants in the area - we loved the food at Espurnes.
Great place to stay!
Right in the heart of Valencia. Easy to walk almost anywhere you wanted to see. Room was clean and spacious, had 3 terraces. Air conditioning worked well, fridge in room, comfortable bed and a safe location. Priced well based on comparable options, would definitely stay here again!
I enjoyed my small suite as the size was just right and there were places to sit besides the bed. The bathroom was also very well designed. The location was very central to the places to visit. I really liked the breakfast too.
This property was in a great location. The room was clean and comfortable. The only problem was it was hard to find the reception area, which was around the block..better instructions ahead of time would help.
Helen
Stayed 3 nights in Apr 2025
10/10 Excellent
Victoria
16 Nov 2024
Great experience, beautiful decoration and very delicious breakfast
Incredible location. Truly super close to the heart of downtown Valencia.
You can easily walk to the Central Market, Cathedral and all the main sights to see.
Nice breakfast buffet with great service.
Probably one of the best check in experiences I’ve had, Rosa was so helpful.
Room was spacious, nicely decorated in fresh, villa style.
Just be aware that there is a separate location for Suite Palace and Ingles, with the former being separate from the main lobby and restaurant.
It was a nice experience overall . The only problem was that checking in was in a different building and for the first time with the luggage it was not fun. Also breakfast ended too early.
Excellent city centre hotel with great shower, comfortable beds, clean and tidy with a great breakfast. Close to the old city and restaurants. Definitely recommend.