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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Cenote Secreto Maya, you'll be close to Cenote Xcanahaltun. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages or reflexology at Chawiik Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes zip-lining
  • 3.5 miles (5.6 km) from Cenote Xcanahaltun and 6.6 miles (10.6 km) from Cenote Secreto Maya
  • Cats and dogs welcome for a fee

About the Hotel Cenote Secreto Maya

Location KM9, Valladolid, YUC 97794

Property Features

Hotel Cenote Secreto Maya offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, barbecue grills, and a picnic area are also featured at Hotel Cenote Secreto Maya. Self parking is free. Smoking is allowed in designated areas at this 3-star Valladolid hotel.

  • 3 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Cenote Secreto Maya offers 3 accommodations. Rooms open to patios. This Valladolid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private patio
  • Private outdoor space
  • Shower
  • Housekeeping (daily)
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free full breakfast daily from 8:00 AM to 10:00 AM.

Hotel Cenote Secreto Maya has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ziplining on site
  • Ecotours on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chawiik Spa. Services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

  • Hot stone massage
  • Sports massage
  • Deep tissue massage
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: MXN 500 per accommodation, per stay
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • No front desk
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Virtual front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per accommodation, per stay
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cenote Secreto Maya Valladolid
  • Hotel Cenote Secreto Maya Hotel
  • Hotel Cenote Secreto Maya Valladolid
  • Hotel Cenote Secreto Maya Hotel Valladolid

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.