This aparthotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a corner/local shop and a front desk safe are on-site. Each apartment provides a Smart TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Conveniences include an electric kettle and free tea bags/instant coffee, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
The First Stay Hotel offers 66 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The First Stay Hotel, you'll be close to Mega Grand World Hanoi. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This comfortable aparthotel has 66 apartments. Each apartment offers free WiFi and a kitchenette.
Each apartment offers a kitchenette, a balcony and a Smart TV
Free WiFi
Cooked-to-order breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
6 minutes by car from Mega Grand World Hanoi and 10 minutes from Aeon Mall
Airport shuttle service available for a fee
As a guest of The First Stay Hotel, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The First Stay Hotel also features dry cleaning/laundry services, a corner/local shop, and room service (during limited hours). For a fee, parking is available.
Smoking is allowed in designated areas at this 3.5-star Van Giang aparthotel.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Parking on site (VND 30,000 per day)
Limited on-site self parking
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Tea bags/instant coffee
Dining
Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 220,000 for adults and VND 220,000 for children
Limited room service
Bathroom
Bathtub or shower
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
32-inch Smart TV with cable channels
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Grocery/convenience store
Limited-hour front desk
Luggage storage
Multilingual staff
Safe
Safe at front desk
Location highlights
In the suburbs
Next to a golf course
Things to do
9-hole adjacent golf course
Fishing nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
66 units
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 6:00 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately VND 220000 for adults and from VND 220000 for children
Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: VND 400000 (one-way)
Self-parking fee: VND 30000 per day
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 6:00 PM and 6:00 AM
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The First Stay Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 10:00 PM. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
The First Stay
The First Stay Hotel Van Giang
The First Stay Hotel Aparthotel
The First Stay Hotel Aparthotel Van Giang
The First Stay Hotel Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 6 reviews
10 - Excellent
0
Rating 8 - Good. 3 out of 6 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 6 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 6 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
5.6/10
Cleanliness
6.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Heewon
26 Jan 2024
Heewon
Stayed 3 nights in Jan 2024
4/10 Poor
Olive
Travelled with group
11 May 2025
Liked: Property conditions & facilities
Disliked: Cleanliness
Bed sheet is not clean enough, see the stain on it. Better to have AC on before checking in, smell high humidity without AC.
Olive
Stayed 2 nights in May 2025
4/10 Poor
Verified traveller
Travelled with family
13 Aug 2024
Disliked: Cleanliness, room comfort
너무 더러워서 다시는 가기 싫음.
도착하자마자 침대 커버에 얼룩이 있어서 교체를 했고 냉장고에는 작은 날 벌레들이 죽어 있었고 가구 곳곳에 먼지 뿐 아니라 거미와 거미 줄이 있었음. 화장실 바닥 청소를 하지 않아 따로 요청함. 침대에 이가 뛰어 다니는 것을 발견함. 새벽부터 공사 소리 때문에 시끄러웠음. 1층에 한국 식품을 파는 마트가 있고 2층 수영장이 있어 편리하긴 했으나 다시는 가고 싶지 않음.