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Inn at the Quay

4.0 star property
VIP Access

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Photo gallery for Inn at the Quay

1 bedroom, minibar, desk, iron/ironing board
Combined shower/bathtub, rainfall showerhead, free toiletries
Water view
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking available

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪4 min walk‬
  • Holland Park
    ‪9 min drive‬
  • Metropolis at Metrotown
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed (Quay)

1 bedroom, minibar, desk, iron/ironing board

Room, 1 Queen Bed (Quay)

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | 1 bedroom, minibar, desk, iron/ironing board

Room, 2 Queen Beds (Quay)

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

1 bedroom, minibar, desk, iron/ironing board

Room, 1 King Bed (Quay)

  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Property entrance

Met Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.0 out of 5, Very good, (1000)
The price is CHF 136
for 1 room
includes taxes & fees
26 Jun - 27 Jun
Met Hotel

About this property

Inn at the Quay

Eco-certified hotel with fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business centre and conference space.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Inn at the Quay. During your stay, you're just a quick walk from Douglas College. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy seafood while dining at The Boathouse
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 1-minute drive from Douglas College and 10 minutes from Holland Park
  • Cats and dogs welcome for a fee
Inn at the Quay offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the eco-certified Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and at the weekend from 9:00 AM to 1:00 PM.
The Boathouse – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort

New West more like New Best!

Great place to stay in New West. Location is probably the best for the area. Food court next door is awesome and a good amount of coffee shops and pubs! Beautiful view!
Stayed 4 nights in Mar 2025

10/10 Excellent

Sonam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Friendly service and lovely room, no complaints.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like having to pay daily for parking. Parking should be included. Everything else was great, it is a beautiful place to stay with beautiful views.
Stayed 3 nights in Feb 2025

8/10 Good

Jess

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view up front. No free included breakfast but lots of restaurants nearby. Pretty quiet in room.
Stayed 4 nights in Feb 2025

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay here, what a beautiful view!
Stayed 1 night in Mar 2025

10/10 Excellent

Jaylynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed with a great view

Hotel is beautiful and in a great location. The bed is super comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the view from our balcony was beautiful and the bed was very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

elizabeth

Stayed 4 nights in Feb 2025

8/10 Good

Atul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dependable Comfort

All staff representatives whether front desk or housekeeping were approachable, helpful and friendly. It was obvious (and appreciated) that those of us who requested “Quiet” were grouped together on the same floor, which worked in everyone’s best interests.
Stayed 7 nights in Feb 2025

10/10 Excellent

Allison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view, comfortable beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Soraya

Liked: Cleanliness
Very nice and clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Travelled with partner
Loved it!!!
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a stunning panoramic view across the Fraser River, with a corner balcony. Nice touch was the robes, useful as a fog rolled in so we kept warm while watching the tug boats pull the timber up the river.
Stayed 1 night in Feb 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with view
Stayed 1 night in Feb 2025

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent. When I checked in I was told about the up grade which was amazing, great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Evelyn

Stayed 1 night in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad property. First world problem. Wifi not accessible on all platforms, which sucked
Stayed 5 nights in Feb 2025

10/10 Excellent

Mary-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly at check in. The bed was very comfortable. But couldn't turn off the heat so it kept turning on and off all night so that was kind of annoying. Incredible view
Stayed 1 night in Feb 2025

8/10 Good

Francis, New Westminster

Travelled with partner
Disliked: Staff & service
The property is older but the beds are comfortable and the views are nice. Our room was on the 8th floor and it was quiet. Instructions for parking in the lot could be improved. We parked in one of the designated spots and paid downstairs only to find out that the parking should have been charged with our room instead and it would have been cheaper that way. The clerk at the front desk could be more friendly and welcoming, a positive attitude can really make a difference in the guest experience. Her demeanor has consistently been the same every time we have stayed. All in all we would stay again, it's a nice local getaway for a short stay.
Stayed 1 night in Jan 2025

8/10 Good

Marianna, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location by the water
Stayed 4 nights in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025