6/10 Okay
Kellie
Travelled with partner
25 Apr 2025
On the positive side, the location is great. Very walkable and central. The lobby always smelled great.
On the negative side, the hospitality was lacking. The staff (that we encountered - can’t speak to everyone) were not particularly friendly or helpful. They didn’t really explain anything and we had some slight security concerns.
There was a man (who did not appear to be a guest) who was in the lobby who approached each guest asking for money and was helping himself to coffee. This was in full view of the receptionist and he even interacted with them. Fine no big deal, except at one point he headed to the elevators where he could have easily tailgated someone to their room.
At another point during our stay there was something resembling blood outside the main entrance and it remained there when we left in the morning to when we came back in the afternoon.
This is still a good choice if it fits your budget, but I would probably look for other options when I return to the city.
Kellie
Stayed 3 nights in Apr 2025