4/10 Poor
Windsor
Travelled with family and small children
27 Aug 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Starting with the good, the staff were great and courteous. The location was good if you are driving, and there was lots of parking and it was free. The noise levels were actually not terrible at night being just beside a highway, and the between room noises were fine as well. The pools were also nice but can get crowded and depending on other guests sometimes made it unusable. The AC worked great as we were there during a scorching heatwave.
Now onto the bad, with the built-in restaurants you get occasional wiffs of kitchen cooking oil smells. The smell is not constant, it must be wind related to where the building's intake and exhaust are.
For our room, this is based on the Columbia Tower, the room lighting is circa 1970's motels eye searing blue temperature to try and hide the oldness of the room. We were in a "deluxe" room. The shower was weak and the exhaust fan was broken. Wallpaper peeling, stains in the old carpet. You can tell the place has been cleaned, including the bed linen, but the fact is they are OLD. You can smell the bed linen is clean but there are stains and fabric pilling indicating age. It's been a long time since I have been to a hotel with no built-in USB's. Not only did they not have built-in USB's outlets, but there were few power outlets of any sort. The wifi also didn't work which was an extra punch to the gut.
Windsor
Stayed 3 nights in Aug 2025
