Clean one bedroom place in a beach town. 2 minute walk to a nice beach. Host was very attentive to a couple minor issues. Fri and Sat night was loud from blaring speakers in passing cars so bring ear plugs
Absolute criminals that stole my money when I was stranded due to the United States activity in Venezuela. Their stated policy is one nights fee in case of cancellation. I fully expected to pay for one night. I texted the property that I wasnât coming. I got a response that said we have a no-cancellation policy. They kept my money for the entire trip and hotels.com wonât give me any back because they canât contact this resort and I didnât cancel âthe right wayâ.
National park is extremely beautiful, with entrance right across the street. Great beach. Area is extremely loud almost 24/7 with active rooster next door, barking dogs and constant traffic blasting loud music; fireworks was chefâs kiss; walls thin sbd and windows inadequate to contain almost constant noise. Staff was polite and responsive, but we didnât get the patio/poolside room we had paid for; our room was switched to an interior unit, which wasnât communicated to us until I asked, and no refund was given to compensate when I asked them to make it right. Convenient to have a kitchen, but âluxuryâ is a major stretch. Not enough seating in the unit. Hard to call it a âhotelâas thereâs staff onsite only occasionally. Overall, convenient but overpriced accommodations in a cool location.
I booked my stay same day after the concierge hours. I was unable to gain access to the establishment and as a result, I had to find an alternative stay very last minute.
I made contact with the host and he refused to answer phone calls or be accommodating in anyway.
I ended up booking a different hotel and am currently in a a dispute with my cc company against the hotel.
I would avoid this place if you can.
The room was clean, and it was a fantastic price for what I got. The check in process could be a lot better. The outdoor area was under construction when I was there, but was still very nice. The host/on site guy was great.
Restaurant by the beach thatâs a 2 minute walk was amazing. The park is directly across the street.
If It were my first trip to Puerto Rico I donât think Iâd recommend it, but if you know the island and have a rental car Iâd definitely recommend it.
Overall, I was happy with my visit, and feel like it was great for the price.
The place was very modern and in a very nice area so close to the beach and restaurant to eat. The pool was very nice but needed to be cleaned a bit more. Other than that we were able to Check in early and the room was very clean.
The room was clean, but when I booked I was told I would have two separate rooms but there was only one room. When I tried asking if there were any other rooms available, apparently there wasnât. So one of my brothers had to sleep on the couch. Also at one point I tried asking for more towels and I didnât get a response back from the host. And whenever we called the number they never picked up.
The property itself is nice. The room was clean for the most part, had to rinse the shower as it did not look clean when we first arrived. Make note this property is about 45 min from San Juan and about 1hr 30min to el yunque. Definitely need to rent a car to get around like we did. Parking is terrible. Thereâs really only one spot and were told to park down the street if that spot was taken which is very inconvenient.. Neighborhood did not seem very safe. Neighbors are very noisy and played loud music all day and night. There is a front desk that we did not see anyone working at. Power went out during our last night and was reassured it would be back on but never did so slept in a hot room. Not a property I would book again with.