4/10 Poor
Stephanie
Travelled with family
28 Feb 2025
This property was ok for Venice. We have visited a lot of times and stayed in better and worse places. The accommodation was fairly clean although not spotless and the beds were comfy. Water pressure was poor as was amount of hot water (barely any in fact) and there was no kettle to make a hot drink. I did ask for one but was told one wasn’t provided. In order to make a hot drink you needed to use a cooking pot with metal handles (not a saucepan as there wasn’t one of those either). Use a bathroom towel to take it off the hob to avoid burning yourself and then attempt to pour boiling water into a cup. It was a ridiculous situation.
The location was good but the bar behind tipped empty bottles into the bin every night between 12 midnight and 1 am waking everyone up.
There were 3 signs in the property telling us about a gift basket of local artisan products as a welcome gift which we didn’t receive and were told “we no longer do this”. Take the information away then if you aren’t doing it
Whilst the accommodation was average overall I think the service from Team Venezia was poor.
Stephanie
Stayed 4 nights in Feb 2025