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Best Western Global Express

3.0 star property

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Photo gallery for Best Western Global Express

Outdoor pool
Executive Suite, 2 Double Beds, Non Smoking | Premium bedding, down duvets, in-room safe, individually furnished
Lobby
Exterior
Executive Suite, 2 Double Beds, Non Smoking | Room amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera Federal Veracruz-Xalapa Km.11, Colonia Campestre. C.P., Veracruz, VER, 91917
  • Place, Aquatico Inbursa
    ‪14 min walk‬
  • Place, Veracruz Harbour
    ‪27 min drive‬
  • Place, Veracruz Aquarium
    ‪28 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

Executive Suite, 2 Double Beds, Non Smoking | Premium bedding, down duvets, in-room safe, individually furnished

Executive Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Global Express

Hotel in Veracruz with outdoor pool and restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Bathrooms are shared.
Best Western Global Express offers 72 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a shower and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Best Western Global Express, you'll be close to Aquatico Inbursa. Enjoy features like free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • 12 minutes by car from Veracruz Harbour and 10 minutes from Plaza Las Americas Shopping Mall
  • Free airport drop-off shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

Public spaces have free WiFi. An outdoor pool, a vending machine, and a garden are also featured at the business-friendly Best Western Global Express. A free shuttle from the hotel to the airport is free (available on request). Free self parking is available.

This 3-star Veracruz hotel is smoke free.

Best Western Global Express has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free airport drop-off shuttle from 8 AM to 8 PM on request
  • Return airport shuttle (surcharge) during limited hours
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Best Western Global Express

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Global Express offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Global Express Veracruz
Best Western Global Express Veracruz
Hotel Global Express Veracruz
Best Global Express Veracruz
Best Western Global Express Hotel
Best Western Global Express Veracruz
Best Western Global Express Hotel Veracruz

Best Western Global Express Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 128 out of 455 reviews
Rating 8 - Good. 152 out of 455 reviews
Rating 6 - Okay. 92 out of 455 reviews
Rating 4 - Poor. 39 out of 455 reviews
Rating 2 - Terrible. 44 out of 455 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Oct 2025

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have to leve to a different hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Hector

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I normally don’t write reviews. If I like it I come back, if I don’t I avoid it. But this place left such an awful impression that I just have to. I chose this hotel because of 4 things: Close to the airport, free shuttle to the airport, restaurant with room service, room with fridge for some left over food I had. When I arrived, as soon as I had my key I asked to schedule the shuttle for the early flight I had the next day, turns out the “free airport shuttle” is a cab they call for you and you have to pay. I told them they advertise free transportation but they simply said it’s wrong and if I wanted the cab. Disappointed I went to my room to put away the food in the fridge and there was no fridge in the room, I asked if I was given the wrong room and all I got was a “no” When I picked up the phone to get some food they guy who picked up just said they “normally offer room service but not today” At this point I just wanted to shower and sleep but this hotel had one last surprise, no hot water. Needless to say there is no way I would EVER stay in this hotel again, stay away if any of these things remotely matter to you.
Stayed 1 night in Sep 2025

10/10 Excellent

Elideth

Stayed 1 night in Sep 2025

10/10 Excellent

Jody

Stayed 1 night in Aug 2025

6/10 Okay

luis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clima malo, pero nos confiaron de habitación y asunto resuelto, personal amable, internet de función muy lento
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except for no shuttle service to the airport despite being listed in the amenities.
Stayed 1 night in Aug 2025

6/10 Okay

Vidal

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Ver good hotel condition
Stayed 1 night in Jul 2025

2/10 Terrible

Silvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nunca vallan hay

Sucio y mal oliente Baños tapados Muy ruidoso Jamás vuelvo
Stayed 1 night in Jun 2025

6/10 Okay

Angelica

Travelled with family
Disliked: Amenities, property conditions & facilities
For one night is good
Stayed 1 night in May 2025

8/10 Good

Fernando

Stayed 1 night in Apr 2025

8/10 Good

JUAN

Stayed 1 night in Feb 2025

6/10 Okay

Carmen

Stayed 1 night in Feb 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mary Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Firm beds and hot water
Stayed 1 night in Dec 2024

8/10 Good

JUAN

Stayed 1 night in Nov 2024

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
The bed sheets were dirty and the toilet was leaking water all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Elvis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi Fi signal bad
Stayed 3 nights in Aug 2024

6/10 Okay

Jose, Heredia

Business traveller
Liked: Cleanliness, staff & service, amenities
Good for a transit night!
Stayed 1 night in Jun 2024

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Mayra

Stayed 1 night in Apr 2024

8/10 Good

Juan

Travelled with partner
Liked: Staff & service
We like very much but the pool was dirty n not enough chairs around people don’t fall the rules ( glass bottles)
Stayed 3 nights in Mar 2024

8/10 Good

MOISES

Travelled with family
Liked: Cleanliness, staff & service, amenities
I want to be honest the hotel is a little old my family didn’t feel confortable staff was really good location is not far from hotel restaurant closes early we arrived around 9 pm and we had to drive around to find a place to eat
Stayed 1 night in Dec 2023