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Four Points by Sheraton Veracruz

3.5 star property

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Photo gallery for Four Points by Sheraton Veracruz

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Exterior
Couples treatment room(s), sauna, massages
Breakfast, lunch, dinner served; local cuisine
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299
  • Place, Plaza Mocambo Veracruz
    ‪7 min walk‬
  • Place, University of Veracruz
    ‪8 min walk‬
  • Place, Plaza Las Americas Shopping Mall
    ‪4 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View | In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds, Balcony, City View

8.8 out of 10
Excellent
(64 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony) | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Balcony, City View

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony) | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Balcony, Partial Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • Partial ocean view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Veracruz

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a rooftop terrace are on-site. Housekeeping is available on request.
Four Points by Sheraton Veracruz offers 137 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Veracruz. During your stay, you're just a quick walk from University of Veracruz. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a 24-hour business centre, 4 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Plaza Las Americas Shopping Mall and a few minutes from World Trade Center Veracruz
Four Points by Sheraton Veracruz offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 4 meeting rooms, and coworking spaces. The business-friendly Four Points by Sheraton Veracruz also features a rooftop terrace, a garden, and laundry facilities. Valet parking is free.

This 3.5-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 279 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Lift
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 28 January 2026 to 4 February 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Veracruz

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 279 for adults and from MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Veracruz Hotel Boca del Rio
Four Points Sheraton Veracruz Boca del Rio
Hotel Four Points by Sheraton Veracruz Boca del Rio
Boca del Rio Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Rio
Four Points Sheraton Veracruz Hotel
Four Points Sheraton Veracruz
Hotel Four Points by Sheraton Veracruz
Four Points Sheraton Veracruz
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río

Four Points by Sheraton Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
This hotel is quaint and a little older than other properties in the area, but the staff and service are impeccable. It's really well-situated, and the breakfast buffet is pretty great. For the value ,you're getting a good, restful stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

NESTOR FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the staff were very helpful good location to go shopping and near by restaurants. Also you have hotel restaurant with excellent food.
Stayed 4 nights in Nov 2025

2/10 Terrible

MARCO

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Everyone was nice and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
I was happy to receive an upgrade from a partial ovean view to a full ocean view. Aside from that the room didn't have a mini fridge, the front desk wasn't quite as accommodating/friendly as I would have expected...we also found the bed and pillows weren't very comfortable and the shower needed better water containment as we had issues with water leaking out.
Stayed 3 nights in Sep 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed with soft mattress
Stayed 1 night in Sep 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 4 nights in Sep 2025

2/10 Terrible

Ivonne

Stayed 3 nights in Aug 2025

10/10 Excellent

rene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Aug 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, at a great place
Stayed 3 nights in Jun 2025

10/10 Excellent

Greta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy cerca de los centros comerciales y varios restaurantes. Muy conveniente
Stayed 2 nights in Jul 2025

8/10 Good

Gustavo

Travelled with group
Hotel is in a central location with many restaurants and shopping
Stayed 7 nights in Jun 2025

2/10 Terrible

Mark

Stayed 3 nights in Apr 2025

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel, excelente servicio, definitivamente volveré
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Hugo

Stayed 2 nights in Mar 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Food was ok
Stayed 1 night in Mar 2025

10/10 Excellent

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick reservation to a good night rest was the right place
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Gran locación.
Stayed 4 nights in Jan 2025

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Stayed 1 night in Jan 2025

10/10 Excellent

Maria, Winter garden

Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Stayed 1 night in Dec 2024

8/10 Good

MARIANA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Los climas de las habitaciones hacen mucho ruido
Stayed 1 night in Nov 2024