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Holiday Inn Boca Del Rio by IHG

3.5 star property

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Photo gallery for Holiday Inn Boca Del Rio by IHG

Beach/ocean view
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Fountain

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Free WiFi

Explore the area

View in a map
Blvd Adolfo Ruiz Cortines 4298, Boca del Río, VER, 94299
  • Place, Plaza Las Americas Shopping Mall
    ‪3 min walk‬
  • Place, World Trade Center Veracruz
    ‪5 min walk‬
  • Place, Mocambo Beach
    ‪13 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(27 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View (Pool View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Ocean View (Pool View)

8.6 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.0 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Balcony

View from room

Standard Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(9 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Boca Del Rio by IHG

Hotel with free valet parking, 3-minute walk to Plaza Las Americas Shopping Mall
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available once per stay.
Holiday Inn Boca Del Rio by IHG offers 158 accommodations with a safe and coffee/tea makers. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Holiday Inn Boca Del Rio by IHG's great location. During your stay, you're just a quick walk from Plaza Las Americas Shopping Mall. Free WiFi in public areas, free valet parking and an outdoor pool are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Las Ventanas
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Plaza Las Americas Shopping Mall and 6 minutes on foot from World Trade Center Veracruz
Holiday Inn Boca Del Rio by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You'll find a business centre on site.

WiFi is free in public spaces. Event space at this hotel measures 7104 square feet (660 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Boca Del Rio by IHG. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Boca del Río hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Las Ventanas – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 210 for children
  • A restaurant

Restaurants on site

  • Las Ventanas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,104 square feet of conference space
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 July to 31 August:
  • Business centre
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 130.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 210 for children
  • Rollaway bed fee: MXN 130.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Boca Rio
Holiday Inn Hotel Boca Rio
Holiday Inn Veracruz-Boca Del Rio Hotel Veracruz
Holiday Inn Veracruz-Boca Del Rio Mexico
Veracruz Holiday Inn
Holiday Inn Boca Rio Hotel

Reviews

Holiday Inn Boca Del Rio by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 512 out of 1012 reviews
Rating 8 - Good. 296 out of 1012 reviews
Rating 6 - Okay. 113 out of 1012 reviews
Rating 4 - Poor. 51 out of 1012 reviews
Rating 2 - Terrible. 40 out of 1012 reviews

Reviews

6/10 Okay

jose ramiro

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was great in terms of cleanness, comfortables beds and pillows! Nevertheless, the room came with the outside noise. Terrible, you can hear car, truck and motorcycle next to you! First night, was the worst i hardly slept. Next day they change my room to upper floor, but still yiu can hear everything! It is sad that they investing big bucks remodeling the hotel but if they dont change the windows / sliding door, people will no be able to sleep. On top, gym was closed for remodeling! I booked the room with Ocean view!
Stayed 4 nights in Jul 2025

10/10 Excellent

j carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Gregorio

Stayed 2 nights in Jul 2025

10/10 Excellent

CESAR AUGUSTO, DOWNEY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal my Cortez y todo muy limpio
Stayed 3 nights in Jul 2025

4/10 Poor

Annette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Once I arrived at this hotel, I immediately got a bad vibe. The place felt old and had a noticeable smell. Our room didn’t feel very clean—we even found a hair in the bed. It also had a damp, moldy odor, which was really unpleasant. The hallways leading to the room were creepy, with dim yellow lighting and the same musty smell. On a positive note, the staff at check-in were very friendly, and the luggage attendants were polite and helpful. Unfortunately, the overall experience was not what I expected. I'm just glad we only stayed one night. :(
Stayed 1 night in Jun 2025

10/10 Excellent

Edith

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super weekend! We comeback soon!!!
Stayed 2 nights in May 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. It is close to the Plaza Las Américas and Plaza Andamar for shopping. We really loved being at the pool and how it is walkable distance to get to the playa🏖Thank You.
Stayed 7 nights in Apr 2025

10/10 Excellent

oscar eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

RAQUEL GARCIA

Stayed 1 night in Mar 2025

10/10 Excellent

Vladimir

Liked: Staff & service, property conditions & facilities
Stayed 18 nights in Feb 2025

4/10 Poor

ALBERTO

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Really old and it shows

Really old hotel musty currently going over our renovation so it’s really noisy. The gym is really crappy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beatriz

Travelled with partner
Liked: Amenities
Very spacious rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Promoverá vez en Veracruz y me gustó por lo seguro y todo está cerca
Stayed 1 night in Jan 2025

4/10 Poor

Oscar Federico, chulavista

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Old and ugly rooms, floors were dirty, crowded hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Everyone was friendly and willing to help. Amazing atmosphere. Everything that you needed was there no need to go any where.
Stayed 1 night in Nov 2024

8/10 Good

Irma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights and we enjoyed this facility. Except for one night when ppl in room next to us were trying to push open connecting door to our room. Contacted front desk and they spoke to them. Lesson learned ALWAYS make sure all doors are locked.
Stayed 5 nights in Nov 2024

10/10 Excellent

Eva

Liked: Staff & service
Stayed 9 nights in Nov 2024

10/10 Excellent

Diane, Milwaukie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a enjoyable stay.
Stayed 1 night in Nov 2024

4/10 Poor

HECTOR

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Agua fría en la ducha

No había agua caliente en la ducha, salía sólo agua fría.
Stayed 1 night in Nov 2024

4/10 Poor

PATRICIA ROJAS

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smell terrible like urines and they didn't moved us to another room because they said that it was full, but it wasn't... I won't come back to this hotel
Stayed 3 nights in Oct 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien, excepto la comida de la alberca.
Stayed 2 nights in Jul 2024

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok to stay

Pool was dirty in some areas with a white film on the water, comfortable bed, jacuzzi not working.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is super clean. The beach is walking distance. There is a section for hotel guest to sit down and enjoy the beach. I will definitely be coming back.
Stayed 1 night in Sep 2024

10/10 Excellent

Salomón

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familia en Veracruz Agosto de 2024

Fue una experiencia muy agradable. El personal del hotel atendió con amabilidad y cordialidad. La comida del restaurante estuvo variada rica y abundante. La alberca estaba limpia y el servicio de toallas es muy bueno. Las habitaciones estaban limpias.
Stayed 2 nights in Aug 2024