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Hotel Capri Playa

2.5 star property

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Photo gallery for Hotel Capri Playa

Triple Room | Free WiFi, bed sheets
Terrace/patio
Outdoor pool
Terrace/patio
Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Xicotencatl, 938, Veracruz, VER, 91900
  • Place, Malecón de Veracruz
    ‪5 min walk‬
  • Place, Naval Historical Museum
    ‪12 min walk‬
  • Place, Veracruz Aquarium
    ‪13 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets

Triple Room

7.4 out of 10
Good
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Classic Room

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is CHF 26
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About this property

Hotel Capri Playa

An outdoor pool, a rooftop terrace and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fridge in a common area, a 24-hour front desk and a vending machine are on-site.
Hotel Capri Playa offers 38 accommodations with air conditioning. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Capri Playa, you're just a quick walk from Malecón de Veracruz. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace, a vending machine and a shared microwave
  • Within a 15-minute walk of Malecón de Veracruz and Veracruz Aquarium
As a guest of Hotel Capri Playa, you'll find an outdoor pool, a rooftop terrace, and a vending machine. WiFi is free in public spaces. Hotel Capri Playa also features a microwave in a common area and a fridge in a common area. Self parking is free.

This Veracruz hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Capri Playa Hotel
Hotel Capri Playa Veracruz
Hotel Capri Playa Hotel Veracruz

Hotel Capri Playa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 90 reviews
Rating 8 - Good. 14 out of 90 reviews
Rating 6 - Okay. 20 out of 90 reviews
Rating 4 - Poor. 6 out of 90 reviews
Rating 2 - Terrible. 11 out of 90 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, cleaned rooms and very close to the Zocalo de Veracruz
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Xiomara Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property late at night, was still greeted by friendly staff. The price was great for 2 nights. Property had A/C and it was just perfectly. Overall can’t complaint.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Herlinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrive early and did not let us check in, at 3:pm the rooms were not ready to check in, they were ready until 4:30. The pool was not in the building, it was across the street, and it was too cold, the bathroom had a leak and in the morning it was flooded, there was a big roach.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luis eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo cumple con su función
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

jorge

Liked: Cleanliness
Buenas limpieza pasillo chico personal no dedicado
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Dahara

Un buen lugar para llegar a descansar, la atención del personal bien, el precio me fue muy accesible, sólo qué habemos personas que aunque vayamos a la playa y que sabemos que es un lugar con mucho calor, sí requerimos del agua caliente, (no tibia). También porque habemos personas que llevamos niños, y no estamos acostumbrados a utilizar todo el tiempo el agua fría, o tibia (tirándole a fría). En cuanto a la limpieza también muy bien, sólo que sino estás fuera de la habitación a cierta hora, tienes que apresurarte a salirte para que puedan limpiar, sino ya no lo hacen. Me parece que no hay personal que estén en constante limpieza (o tal vez me equivoque y no me percaté del personal), cómo en otros hoteles. Sin embargo, es un buen lugar.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Indra

Liked: Cleanliness
El persona prepotente y nada amable.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Hugo Francisco

Disliked: Cleanliness, staff & service, amenities
Ni siquiera nos recibieron el check in , el hotel nada que ver con las fotos y el personal no es amable
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yesica

Liked: Cleanliness, amenities, property conditions & facilities
Lo malo esk son dos hoteles están de frente pero si t toca del lado k no tiene la alberca tienes k pasar la calle para entrar al otro hotel para poder entrar a la alberca eso no me gustó y si kieres jugas el billar k tienen tienes k dejar tu credencial para k t lo puedan prestar y una de las recepcionista es bien mala onda si mandas a tus niños a pedir la contraseña del wifi o a preguntar algo les contesta enojada y la alberca y el billar son solo de 8 a 8 estrictamente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities
Todo muy bien el personal las instalaciones solo un detalle en la regadera pero nada q no se supere jajaja pero de ahí todo bien y otro detalle en q ofrecen café pero no hay vasos para tomarlo jajaja
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Vanessa

Liked: Staff & service
El aire no fue suficiente y las instalaciones les falta mantenimiento
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel cercas de la playa, muy comodo y limpio fue muy placentero la estancia ahi.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Denisse

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones son muy viejas, la habitación estaba medio sucia, las llaves de las regadera no sirven y hacen un ruido insoportable, no te dan la clave de WiFi, se escucha el ruido externo, alguna persona empleada del lugar trató de abrir la puerta mientras estábamos en la habitación, cuando se dio cuenta que seguíamos ahí solo mencionó que se había equivocado de habitación. La atención del personal de recepción es sumamente deficiente y agresivo. Fue la peor experiencia que he recibido al hospedarme, definitivamente no volveré.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Me he hospedado en hoteles con cuartos igual de pequeños pero este estaba horrible, todo descuidado y sucio. Las cobijas estaban manchadas. Y para colmo no tenían internet y se le pidió a la recepcionista y ella toda mal encarada, no nos daba solución, muy pésimo servicio. Lo único rescatable era que estaba cerca del malecón. Muy horrible experiencia y sobre todo por la recepcionista que me atendió .
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities
Internet no sirve Se va la luz Y las sabanas pican
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Martha Elba

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
La habitación estaba sucia y la ropa de cama con mal aspecto .se veía muy percudida . Los colchones tienen un protector de plástico que es muy incómodo . La ubicación está muy céntrica .
Stayed 1 night in Nov 2025
Verified

6/10 Okay

viviana

Liked: Cleanliness
No servía la llave del agua caliente y me dieron un rollo de papel de baño en mi habitación que era triple
Stayed 1 night in Oct 2025
Verified

8/10 Good

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio realmente fue bueno, a 5 minutos del malocon... El trato fue bueno.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Rosa Isela

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Más que nada la limpieza del lugar y el baño todo el tiempo oliendo mal, como a caño
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, amenities
La habitación mela entregaron 1hora después del horario de entrada, el wifi nunca funcionó bien y la habitación estaba descuidada
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Aminadad

Liked: Cleanliness, staff & service
Di muy bien
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gustavo Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un trato amable y muy limpio me agrado
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service
Muy agradable y cèntrico
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
Disliked: Amenities
En general bien sobre todo la limpieza solo el tema del internet y la tv que tenía fallas pero en general bien
Stayed 2 nights in Sep 2025