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Hotel Gran Palmeiras

3.0 star property

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Photo gallery for Hotel Gran Palmeiras

2 outdoor pools, pool loungers
Exterior
Lobby
Beach towels
Courtyard

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
No. 39 Int.1 Colonia Centro, Playa de Chachalacas, Úrsulo Galván, VER, 91666
  • Place, Chachalacas Beach
    ‪17 min walk‬
  • Place, Veracruz Harbour
    ‪49 min drive‬
  • Place, Veracruz Aquarium
    ‪55 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪53 min drive‬

Room options

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Riverside Hotel Chachalacas
Úrsulo Galván
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 121 reviews
The price is CHF 80
includes taxes & fees
18 Jun - 19 Jun
Riverside Hotel Chachalacas

About this property

Hotel Gran Palmeiras

Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and dry cleaning.
Hotel Gran Palmeiras offers 13 air-conditioned accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Úrsulo Galván hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Gran Palmeiras, you're just a quick walk from Chachalacas Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Just a 1-minute drive from Chachalacas Beach and 14 minutes from Archaeological Site
  • Airport shuttle service available for a fee
Hotel Gran Palmeiras offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Hotel Gran Palmeiras. Self parking is free.

Smoking is allowed in designated areas at this 3-star Úrsulo Galván hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 12:30 PM.
PALMEIRAS RESTAURANTE – On-site family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 12:30 PM for a fee: MXN 130 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • PALMEIRAS RESTAURANTE

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Gran Palmeiras

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 130 to 200 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number GUME760903331

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Gran Palmeiras Hotel
Hotel Gran Palmeiras Úrsulo Galván
Hotel Gran Palmeiras Hotel Úrsulo Galván

Hotel Gran Palmeiras Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 52 reviews
Rating 8 - Good. 6 out of 52 reviews
Rating 6 - Okay. 14 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Benjiman

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was awesome. Super friendly and accommodating, they deserve a 5 star rating. However this place smelled of manure as soon as we exited our vehicle and the rooms were infested.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Jose

Liked: Staff & service
Swimming pool dirty, toilet not work properly, a long distance from the beach
Stayed 1 night in May 2023
Verified

4/10 Poor

Christian

Disliked: Cleanliness, amenities
La habitación bastante descuidada, toallas sucias y viejas. El personal no del todo amable.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Octavio

Disliked: Property conditions & facilities
Hay mejores opciones en chachalacas para el precio cobrado. En general un buen lugar pero ya algo antiguo.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Staff & service, amenities, property conditions & facilities
todo ok
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo ok
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
cerca del rio y de la playa caminando
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, y en restaurante ofrecen comida de muy buen sazón 👌
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Graciela

Liked: Cleanliness, amenities
Muy buen lugar, teanquilo
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Enrrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones , si quieres pasar dias sin mucho ruido ni ajetreo de la ciudad este hotel es adecuado, ademas esta cerca de la playa Chachalacas y las dunas
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todo bien
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Yuri angélica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Hotel muy limpio, habitaciones amplias limpias, silencioso, tiene una vista bonita al río, las piscinas limpias. La cama cómoda. Un poco oculto el hotel, a 10 minutos de la playa caminando.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Muy desagradable que haya gatos en el restaurant del hotel
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No vale la pena

El precio de la habitación definitivamente NO lo vale. Desde que llegas hay un olor a basura en áreas comunes (en las habitaciones no). El ventilador del techo estaba roto, la cerradura del baño estaba rota. Hay 20 habitaciones y solo 10 cajones de estacionamiento, desde la noche avisamos que ibamos a salir temprano y se nos estacionaron 3 coches enfrente y no podíamos salir. 6am fueron a despertarlos para que movieran sus autos. Del lavabo y de la regadera salía muy poquita agua. Los platos del restaurante decian Italian Coffee. Tienen 3 gatos y 1 perro. El perro me mordió la pierna y los gatos están dentro del restaurante pidiéndote comida. En la cama había cabellos.
Manija del baño de la habitación
Gatos en el restaurante
Ventilador de la habitación
Cabellos en la cama
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No vale la pena

La habitación fue de $1,600 la noche y definitivamente NO lo vale. Desde que llegas hay un olor a basura en áreas comunes (en las habitaciones no). El ventilador del techo estaba roto, la cerradura del baño estaba rota. Hay 20 habitaciones y solo 10 cajones de estacionamiento, desde la noche avisamos que ibamos a salir temprano y se nos estacionaron 3 coches enfrente y no podíamos salir. 6am fueron a despertarlos para que movieran sus autos. Del lavabo y de la regadera salía muy poquita agua. Los platos del restaurante decian Italian Coffee. Tienen 3 gatos y 1 perro. El perro me mordió la pierna y los gatos están dentro del restaurante pidiéndote comida. En la cama había cabellos.
Manija del baño de la habitación
Gatos en el restaurante
Ventilador de la habitación
Cabellos en la cama
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Mariana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No lo recomiendo !!! Estaba atestado de chinches!!! Me picaron más de 70 veces. Asqueroso !!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Octavio Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar y centrico, lo recomiendo
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fueron muy amables y pudimos pasarla muy bien
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

HECTOR

El comedor tiene muy elevados los precios
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Giovanni Alain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionante! Para el precio que pague, es mucho para lo que ofrecen. La piscina horrible, tiene musgo. Obviamente no le dan mantenimiento. Poca agua en la ducha de los cuartos. Para desayunar en el hotel, no había llegado la persona que atiende. En él área de la piscina muy sucia, muebles viejos y dañados, botellas de cerveza en el piso, mucha basura. No me vuelvo a quedar en este hotel.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno, el primer problema es que es un lugar un poco apartado, lo que genera una sensación de inseguridad el precio es alto para la ubicación e instalaciones, ya que no están mal pero son como cuquier hotel estándar, lo que si es increíble es la vista del lago y el mar está cerca hay muchos restaurantes y la playa es muy bonita
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Comida muy rica y el servicio del personal de excelencia. Gracias.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Moisés Aurelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó! Excelente servicio!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar con mucha historia

La estancia en el hotel gran Palmeiras fue muy satisfactoria el hotel es agradable limpio confortable, el personal muy amable me sentí como en casa lo recomiendo ampliamente
Stayed 5 nights in Feb 2023