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Hotel Suites Regina

2.5 star property

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Photo gallery for Hotel Suites Regina

Exterior
Reception
Superior Suite, 2 Queen Beds, Tower | Private kitchenette | Full-sized fridge, microwave, stovetop, cookware/dishes/utensils
Superior Suite, 2 Queen Beds, Tower | 1 bedroom, desk, laptop workspace, blackout curtains
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Av. Ejercito Mexicano 195, Col. Benito Juarez, Boca del Río, VER, 94298
  • Plaza Las Americas Shopping Mall
    ‪2 min walk‬
  • World Trade Center Veracruz
    ‪7 min walk‬
  • Mocambo Beach
    ‪8 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed, Tower

Standard Suite, 1 Queen Bed, Tower | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Suite, 1 Queen Bed, Tower

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 2 Queen Beds, Tower

Superior Suite, 2 Queen Beds, Tower | 1 bedroom, desk, laptop workspace, blackout curtains

Superior Suite, 2 Queen Beds, Tower

  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Tower

Superior Quadruple Room, 2 Double Beds, Tower | 1 bedroom, desk, laptop workspace, blackout curtains

Superior Quadruple Room, 2 Double Beds, Tower

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 1 Double Bed, Ground Floor

Basic Double Room, 1 Double Bed, Ground Floor | 1 bedroom, desk, laptop workspace, blackout curtains

Basic Double Room, 1 Double Bed, Ground Floor

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Suites Regina

Hotel with free parking, a short walk to Plaza Las Americas Shopping Mall
Dry cleaning, a 24-hour front desk and free self-parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Suites Regina offers 9 air-conditioned accommodations, with blackout curtains. Cable televisions are provided. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Suites Regina, you're just a quick walk from Plaza Las Americas Shopping Mall. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry
  • Within a 15-minute walk of Plaza Las Americas Shopping Mall and Mocambo Beach
Hotel Suites Regina offers its guests a terrace and dry cleaning/laundry services. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Boca del Río hotel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Suites Regina

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Suites Regina Boca Rio
Suites Regina Hotel Boca Rio
Hotel Suites Regina Boca del Rio
Suites Regina Boca del Rio
Hotel Suites Regina Veracruz/Boca Del Rio, Mexico
Hotel Suites Regina Hotel
Hotel Suites Regina Boca del Río
Hotel Suites Regina Hotel Boca del Río

Hotel Suites Regina Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 128 reviews
Rating 8 - Good. 39 out of 128 reviews
Rating 6 - Okay. 22 out of 128 reviews
Rating 4 - Poor. 15 out of 128 reviews
Rating 2 - Terrible. 11 out of 128 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Katerine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
En general no es un mal lugar para hospedarse, pero si deja mucho que desear. Pues las habitaciones si bien no estan en malas condiciones tampoco están en las mejores. Nos hospedamos en la habitación 202 y la primera impresion fue negativa al ver el sofá en pesimas condicones, ni pensar en utilizarlo. No hay presión para la regadera del baño y si bien ofrece un espacio para preparar alimentos, el equipamiento está a medias. Los colchones estan viejos y se hunden en partes, son incomodos. La atencion tampoco es la mejor, tuvimos problemas con la conexión a internet y con la TV y no nos resolvieron. En mi opinión es un lugar para estar una noche, una opción de paso. Espero puedan mejorar todas estas cosas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Jeffrey Scott

Travelled with partner
Disliked: Cleanliness
Bedroom ac barely working. And we all know Mexico is hot. The balcony is nice but green mold Puddle. Like it’s not impossible to see it lol. Bed felt like a rock. Needs a new mattress. But not a horrible place just needs a decent cleaning and some New upgrades. Nice location! I’ve seen worse in America. You would think they would want to give me the nicest room they got! But no they want a honest review you got it. I should of spent more and went to a better place. They trick you with a nice room photo and then I get that lol oh well
Stayed 7 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good job guys !
Stayed 8 nights in Mar 2021

8/10 Good

Marco, SF Bay Area

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The suite is big and roomy! And the A/C is cold!!!
Stayed 1 night in Aug 2018

10/10 Excellent

Paulino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Juanita J, Xalapa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff! Nice to have off street parking.

4/10 Poor

Karem

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Mal servicio

En resumen, me cambié de hotel por el mal servicio
Stayed 2 nights in Mar 2025

6/10 Okay

Sheila

Stayed 2 nights in Feb 2025

6/10 Okay

Violeta

Stayed 1 night in Jan 2025

4/10 Poor

María Minerva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimas y horribles las "suites"

La habitación tiene mugre acumulada de mucho tiempo, las instalaciones y los muebles son mucho muy viejos, la habitación es muy fea, ni la tv servía. Se nota que hace muuucho tiempo lo dejaron de arreglar y/o actualizar, el papel, jabón etc son de quinta. Se nota que al dueño lo único que le importa es rentarlo sin invertir más que en una camarera también de quinta ahí a nadie le importa la satisfacción del cliente.
Stayed 1 night in Jan 2025

6/10 Okay

Juan Daniel de Jesus

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Guillermo Rafael Juarez

Stayed 1 night in Dec 2024

2/10 Terrible

Marlene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal, desconocieron nuestro pago
Stayed 3 nights in Dec 2024

10/10 Excellent

julio cesar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

LUIS ANTONIO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

Hotel muy descuidado instalaciones viejas muros pintados con rayones de lápiz camas y almohadas viejos en general mal , no regreso
Stayed 1 night in Sep 2024

4/10 Poor

Jose Alejandro

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Atencion de personal malo Al aire acondicionado no funcionaba Aspecto viejo, sucio y descuidado.
Stayed 1 night in Sep 2024

2/10 Terrible

Azucena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos querían mandar a otro hotel sin cocina y sin refrigerador siendo que por eso reservé aquí, al final me cancelaron la reservación y tuve que buscar en ese momento otro lugar. No les recomiendo que reserven en este hotel a muchos nos hicieron lo mismo, pésimo
Stayed 4 nights in Aug 2024

8/10 Good

Miguel Isaac

Liked: Cleanliness, staff & service
Estuvo bien
Stayed 2 nights in Aug 2024

10/10 Excellent

Julissa

Stayed 2 nights in Aug 2024

6/10 Okay

Carolina

Disliked: Cleanliness
Stayed 5 nights in Jul 2024

6/10 Okay

Víctor

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La habitación es grande y bonita pero la limpieza en la parte de la cocineta esa no fue buena
Stayed 1 night in Apr 2024

4/10 Poor

Alfonso

Travelled with family
Habiraciones viejas
Stayed 1 night in Jul 2024

4/10 Poor

Xiuhnelli

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy sucia la habitación y el baño, el personal con muy poca actitud de servicio
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el diseño de las habitaciones, tienen todo, cocina con refri, estufa, horno, barra para comida, las camas muy cómodas. No tiene elevador, hay que subir escaleras, tampoco tiene alberca, pero el aire acondicionado muy bien. A nosotros, nos fue muy funcional para descansar, estaba cerca de la playa, fuimos caminando, de la plaza comercial, super cerca todo y el precio es muy accesible.
Stayed 2 nights in Jun 2024