Hotel Ulúa

2.5 star property

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Photo gallery for Hotel Ulúa

Interior detail
Double Room | Free cots/infant beds, free WiFi
Lobby sitting area
Interior detail
Reception

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

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16 de septiembre #581, Col. Faros, Veracruz, VER, 91709
  • Place, Malecón de Veracruz
    ‪5 min walk‬
  • Place, Veracruz Harbour
    ‪10 min walk‬
  • Place, Zócalo
    ‪10 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed

Double Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Ulúa

Hotel with spa services, near Veracruz Harbour
Self parking, spa services and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Ulúa offers 9 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and detox wraps.
During your stay at Hotel Ulúa, you're just a quick walk from Bastion of Santiago Museum. Free WiFi in public areas, laundry facilities and spa services are available.
  • Free WiFi
  • Self-parking available for a fee
  • Services include luggage storage
  • 11 minutes by foot from Veracruz Harbour and a 4-minute drive from Veracruz Aquarium
Hotel Ulúa offers its guests spa services and laundry facilities. Public spaces have free WiFi. Parking is available for a fee.

This Veracruz hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Detox wraps
  • Massage

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Ulúa Veracruz
Ulúa Veracruz
Ulúa
Hotel Ulúa Hotel
Hotel Ulúa Veracruz
Hotel Ulúa Hotel Veracruz

Hotel Ulúa Reviews

Reviews

5.6
Rating 10 - Excellent. 8 out of 63 reviews
Rating 8 - Good. 14 out of 63 reviews
Rating 6 - Okay. 15 out of 63 reviews
Rating 4 - Poor. 7 out of 63 reviews
Rating 2 - Terrible. 19 out of 63 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Stayed 2 nights in Mar 2024

10/10 Excellent

James, Wuppertal

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works your reception is amazing and very welcoming... She is a shining star for sure
Stayed 1 night in Nov 2023

6/10 Okay

Rolando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hote Ulua

Muy buena ubicación. Sin embargo, la habitación es demasiado pequeña, no muy cómoda. No tenían la reservación cuando llegamos y el WiFi no funcionaba. Sin embargo el persona es muy amable a pesar.
Stayed 2 nights in Jul 2018

2/10 Terrible

Pedro Damian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba sucio, la atención del personal muy mala y el ambiente desagradable desde el inicio. Para colmo, a la 1:30 de la madrugada tenían la música a todo volumen, lo cual hizo imposible descansar. No lo recomiendo en absoluto.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan Enrique

Stayed 2 nights in Jul 2025

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me dio la impresión de que estaba sucio
Stayed 1 night in Jun 2025

2/10 Terrible

Gilberto

Stayed 1 night in Jun 2025

10/10 Excellent

teresa

Stayed 1 night in Feb 2025

10/10 Excellent

teresa

Stayed 1 night in May 2025

8/10 Good

teresa

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo que el hotel está sobre una avenida muy transitada por autobuses, camiones, turisbus, todo lo cual hace la ubicación muy ruidosa.. obvio es comprensible ya que es zona centro histórico y semana santa.. por demás, todo bien.
Stayed 1 night in Apr 2025

2/10 Terrible

Bernardo

Disliked: Staff & service, property conditions & facilities
NO ME GUSTO, MUY FEO EL LUGAR
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Travelled with partner
Liked: Staff & service, amenities
Barato pero muy sencillo
Stayed 1 night in Jan 2025

6/10 Okay

Jocelyn

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Mireya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Es una habitación
Stayed 1 night in Nov 2024

8/10 Good

RAUL

Stayed 1 night in Sep 2024

6/10 Okay

Ing.Mario Arturo

Travelled with family
Disliked: Cleanliness

Falta mantenimiento

Muy bien ubicado, le falta limpieza al cuarto mucha humedad falta de suministros de aseo en cuarto y hay que retirar del mismo muebles ya muy dañados y mejorar en mucho apariencia del mismo
Stayed 1 night in Sep 2024

4/10 Poor

Luis eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mauricio

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Luz Maria

Stayed 1 night in Dec 2023

8/10 Good

Orlando

Liked: Cleanliness, staff & service

Buen servicio

Es un hotel céntrico y cómodo, desgraciadamente el aire acondicionado es muy viejito y hace demasiado ruido, para nuestra suerte estaba fresca la noche por el norte. Las instalaciones son cómodas en general, pero nada extraordinario. En relación calidad-precio creo que está bastante bien. P.D: La atención de parte del personale es muy buena y atenta
Stayed 1 night in Oct 2023

6/10 Okay

jorge

Business traveller
Liked: Cleanliness, staff & service
El internet es muy estable, se siente muy tranquilo y muy privado, televisión con cable muy bueno, el colchón es lo único que no me gustó está muy duro lo sentí inclinado, asimismo me agrado el trato son muy flexibles el personal me sentí agusto.
Stayed 1 night in Oct 2023

2/10 Terrible

Kevin

HORRIBLE NO VAYAN

Horrible todo horrible, sabanas sucias, apestaba y todo viejo 0/10.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

2/10 Terrible

Omar de jesus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen una habitación completamente diferente a lo que te dan en el hotel
Stayed 1 night in May 2023