This smoke-free guesthouse features express check-out, free Wi-Fi in public areas and multilingual staff assistance.
Palazzo Ponte Pietra offers 3 accommodations with coffee/tea makers and a hairdryer. Tempur-Pedic beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and microwaves.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.
During your stay at Palazzo Ponte Pietra, you're just a quick walk from Adige River. Free WiFi in public areas is available.
Free WiFi
Amenities include multilingual staff
12 minutes by foot from Juliet's House and a 2-minute drive from Borgo Trento Hospital
Pets welcome for a fee
Palazzo Ponte Pietra offers its guests multilingual staff and express check-out. WiFi is free in public spaces.
This Verona guest house is smoke free.
Languages
English, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 150 metres
Street parking available
Family friendly
In-room microwave
In-room refrigerator
Guest services
Multilingual staff
Accessibility
Tile flooring in room
More
Smoke-free property
Room amenities
Bedroom
Down comforter
Premium bedding
Tempur-Pedic mattress
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in fee for check-in between 10:00 PM and 1:00 AM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, host will greet you
Pets
Pets: EUR 10 per pet (varies based on length of stay)
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 3 years old or younger stays free when using existing bedding.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash Breakage deposit: EUR 250 per stay
A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 10 per pet (varies based on length of stay)
Service animals are exempt from fees
Late check-in fee for check-in between 10:00 PM and 1:00 AM
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number IT023091B49V6TOIGZ
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Palazzo Ponte Pietra Verona
Palazzo Ponte Pietra Guesthouse
Palazzo Ponte Pietra Guesthouse Verona
Palazzo Ponte Pietra Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Had a lovely stay. Location was fabulous. Just used as a base for one night stay but slept well on comfy beds. Good air con which was handy as it was very hot! The small fridge was a blessing for keeping drinks cold.
We loved our short stay at the Palazzo! The property host Veronica was super communicative, very responsive, and really helpful with three different parking suggestions. Also, checking in and out was super easy. You can't ask for a better location for convenience of walking and exploring the old city. You are right in the heart of it all, without it being too noisy or loud. An added bonus is some of the best gelato in the city is two doors down! Highly recommend staying here, and we will definitely stay there again when we return to Verona!
Excellent location, easy access from the street, clean, quiet, self contained. Veronica was easy to communicate with and provided quick answers to our questions.
I loved the location! Being right next to the bridge and river. The room was good overall. However, do not expected any customer service other than Entry Codes for both the Front Door and Room Door via WhatsApp. The communication was "fluid" via chat but do not expect more. Also, just a friendly reminder via text that check-out time is at 10am sent to you at 8am asking you to leave 5 euros for the city taxes. Oh! I forgot, there is also a motion sensor inside the room that cuts power to the AC when you fall to sleep.
Siamo arrivati in camera alle ore 16 e abbiamo trovato tutto perfetto pulito ma ci saranno stati 13 14 gradi al massimo. Dopo la telefonata alla padrona di casa , da remoto ha azionato il riscaldamento. Ma il bello arriva nella notte. La caldaia in camera da letto che si accende tutte le volte che qualche ospite dalle sue camere usa l’acqua calda, oltre al riscaldamento e una favolosa luce blu di emergenza sul letto che si accende e spegne ad ogni respiro.. Ho dovuto quindi staccare il generale elettrico, per la luce blu e spegnere la caldaia. Quindi tutta la notte al buio senza poter ricaricare i cellulari o altro e al freddo. La caldaia sotto preghiera della padrona è stata riattivata perchè ovviamente gli altri ospiti non avevano acqua calda.. Insomma un disastro. Non si capisce come nel 2023 una struttura turistica possa permettersi di tenere una caldaia a gas in una delle camere da latto. E la sicurezza? Il monossido di carbonio? È legale?
Per finire, la camera è praticamente sulla strada , ogni auto che passa sembra entrare un camera e ogni ospite che rientra nella struttura idem.
Salvatore
Stayed 1 night in Dec 2023
10/10 Excellent
enzo
Travelled with family and small children
9 Nov 2023
Location ottima per visitare la città. Parcheggio gratuito a 100 metri. Possibilità di check-in da remoto, ultra-comodo per chi ha orari ballerini.