10/10 Excellent
Katie
Voyage en famille
7 mars 2025
Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de lâhĂ©bergement
Had a lovely 3 night stay here in February and would return if we found ourselves in Vic Falls again.
Staff were friendly and helpful, whilst the property was clean and tidy. The pool was a nice area to relax, whilst the room was great. The king size bed was huge and comfortable, whilst the aircon worked well and the room was nice and quiet. There was a fridge, microwave, kettle and coffee machine, all within the room, in addition to an iron. Rooms were decorated in a modern manner, whilst the bathroom had a powerful shower. Breakfast was also good.
We enjoyed our stay, but we did feel that it would be helpful to have a "information guide" in the room or at reception, listing taxi whatsapp numbers. On our first night, we asked the guard, and he didn't know how to call us a taxi, meaning he had to call the owner to assist and we had a delay in going to dinner. This felt something basic that could've been provided. In addition, we struggled with drinking water. 2 small bottles were placed in the room everyday, but one evening, we ran out and was dehydrated. When asking the guard, they managed to find us a small bottle, but it seemed a bit odd that they sell wine/beer at reception, but do not have water available to buy should you need more.
Two easy fixes, which would've made our stay even more enjoyable and smooth, but we still would recommend.
Katie
Séjour de 3 nuits en février 2025