Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Lobby
Courtyard
Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Government Street
    ‪1 min walk‬
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

Studio, 1 King Bed

9.4 out of 10
Exceptional
(129 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(92 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Double Room

9.2 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

9.4 out of 10
Exceptional
(116 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Helms Inn

Self parking, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and a library are on-site.
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Helms Inn. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include newspapers, a front desk safe and a computer
  • Guests have really good things to say about the accommodation, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • Within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Helms Inn

Helms Inn Victoria

Helms Victoria

Helm`s Hotel Victoria

Helms Hotel Victoria

Helms Inn Hotel

Helms Inn Victoria

Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1057 out of 1509 reviews
Rating 8 - Good. 378 out of 1509 reviews
Rating 6 - Okay. 56 out of 1509 reviews
Rating 4 - Poor. 14 out of 1509 reviews
Rating 2 - Terrible. 4 out of 1509 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Laurel

Travelled with group
Liked: Cleanliness, staff & service
Check in staff great. 24 hour coffee in lobby was amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Central
Stayed 1 night in Feb 2026

8/10 Good

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, ample parking, friendly staff, very clean, good sized room. Within walking distance of the harbour.
Stayed 1 night in Feb 2026

8/10 Good

Janet

Stayed 1 night in Feb 2026

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities
Spacious clean room with full kitchen. Conveniently located. Very nice staff people.
Stayed 2 nights in Feb 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Friendly staff ,clean suite, comfy bed, great location for a reasonable rate‼️
Stayed 1 night in Jan 2026

8/10 Good

Paula

Stayed 8 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large studio with kitchenette. In the corner. Excellent. Quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room size with full kitchen...walking distance to everything...a gem.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shashank, Vancouver

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were really clean and location is awesome
Stayed 2 nights in Jan 2026

10/10 Excellent

penny

Travelled with group
Liked: Cleanliness, staff & service, amenities
clean and quiet and convenient
Stayed 1 night in Jan 2026

10/10 Excellent

Stacey

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean quiet and comfortable. Staff were pleasant, friendly and helpful. Great deal for price!
Stayed 1 night in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness
Great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Cygni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Perfect and comfortable for 2 of us. Having the beds in a bedroom with separate living space was nice. Very clean and beds were very comfortable. The bathroom cabinet didn’t shut so was a bit in the way but nothing that impacted our stay. Excellent location in downtown Victoria.
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
Kitchen was fairly well equipped. It could use a vegetable peeler and a shredder. Heat was good. Did not need air conditioning.
Stayed 12 nights in Jan 2026

10/10 Excellent

Trevor

Stayed 2 nights in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! Big clean room, staff were incredibly kind. We couldn’t have asked for a better stay!
Stayed 3 nights in Jan 2026

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean comfortable room. Liked the kitchen.
Stayed 1 night in Dec 2025

8/10 Good

DJ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Great location. Would highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Caralee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice affordable place to stay. Lovely staff and comfy beds. Fully equipped kitchens.
Stayed 5 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The amenities were good It was nice to have a renovated room but the couch seemed old and smelled making the stay less enjoyable as in the past
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026