10/10 Excellent
DOUGLAS
17 Dec 2025
I am writing to provide feedback regarding my recent stay, which concluded on December 15th.
I was contemplating extending my stay for an extra day after having a great morning out in the city. However, when I returned to my room around 11:10 AM, I received a call from you inquiring about my check-out time. I mentioned that I was about to shower and asked if checking out at 12:00 PM would be acceptable.
Your reply that I would be charged $50 if I stayed past 11:30 AM was surprising, as I have stayed at the Hotel Rialto dozens of times. While I understand the need to enforce check-out times, the tone of this interaction immediately led me to decide against extending my stay. Unfortunately, this exchange also succeeded in ruining an otherwise flawless morning.
I wanted to share this experience as it influenced my decision not to remain a guest for an additional night.
Thank you,
DOUGLAS
Stayed 1 night in Dec 2025




















