Hotel Rialto

3.5 star property
VIP Access

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Photo gallery for Hotel Rialto

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, desk, blackout curtains
Superior Double Room, 2 Queen Beds | Living area | Flat-screen TV
Front of property – evening/night
Interior detail
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
653 Pandora Ave., Victoria, BC, V8W 1N8
  • Place, Lower Johnson Street
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(108 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(62 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(84 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Rialto

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Hotel Rialto offers 56 accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Rialto's great location gets high marks from our customers. During your stay, you're just a quick walk from Lower Johnson Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the spaciousness and overall comfort to the cleanliness and comfy beds
  • Just a 2-minute drive from Victoria Harbour and a few minutes from Victoria Clipper Ferry Terminal
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rialto. You'll have access to the health club at a partner property.

This 3.5-star Victoria hotel is smoke free.

The Palms – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CAD 25 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Palms

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1911
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 16 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.16 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 25 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 16 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Hotel Rialto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1805 out of 2585 reviews
Rating 8 - Good. 541 out of 2585 reviews
Rating 6 - Okay. 151 out of 2585 reviews
Rating 4 - Poor. 52 out of 2585 reviews
Rating 2 - Terrible. 36 out of 2585 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

shona

Liked: Cleanliness, property conditions & facilities
Good location, very friendly and courteous staff. Parking reasonably convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary Lou

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable rooms. Wonderful staff and very convenient location. Great restaurant-bar downstairs.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet room, friendly helpful staff in a great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We travel to Victoria often and the Rialto is our top hotel choice for style + value. The rooms are nicely appointed and always spotless. The staff are fantastic and accommodating. It is a great location for heading out for cocktails (the Palms is fantastic!) and there are many excellent restaurants nearby that you can walk to in just minutes. Highly recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. It’s in a really good location and the room was clean and bed was comfy! the heated floors are nice in the bathroom. We went for dinner and drinks at the restaurant there and it was so good. 10/10. I would say that our only complaint was how cold the hallways and dining area was. It’s middle of winter and they had the AC cranked and everyone was wearing jackets at dinner. But we did ask for them to turn up the heat and i believe the waitress did so that was nice. All and all would recommend this hotel and will be back again!
Stayed 1 night in Jan 2026

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and clean room
Stayed 3 nights in Jan 2026

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Colton was the staff person that checked us in he was super friendly and very helpful.
Stayed 1 night in Jan 2026

4/10 Poor

Bill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I reserved 2 Queen suites for myself and one of my employees. I found it disappointing that your team not only gave us 1 queen suite and 1 standard queen room, but they put my junior employee in the suite and me, the individual who completed the booking and paid for the rooms. One would think that the front desk auditor would recognize this when I was checking in. I brought it up and the front desk was going to change room, but at an inconvenience of me repacking and waiting for them to make the changes, I requested the staff make the move while I was in my afternoon meeting and I was told no, my belongings were to be moved by me when they were ready. The reviews I read prior to booking were incorrect regarding the individuals I dealt with at the front desk. Bill Grimard
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Queenie

Stayed 2 nights in Jan 2026

10/10 Excellent

Jacob

Stayed 1 night in Jan 2026

10/10 Excellent

Shadman

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Aimee

All staff were so kind and helpfuland room was so clean. The heated floors in the bathroom were a bonus.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
All of the above, well maintained room, and hotels central location in Downtown Victoria.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Extremely courteous and the room was very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Marty

Stayed 3 nights in Jan 2026

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
From start to finish our experience was top notch. Front desk staff was extremely helpful and informative. Our room was spotless. Highly recommend this central Victoria hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
The entire condition of the hotel was in great shape. The staff were friendly and efficient. Definitely will return.
Stayed 2 nights in Jan 2026

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great price and very comfortable. Would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janelle, Nanaimo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and large. Plenty of coffee in room to make. Staff was very friendly.
Stayed 1 night in Jan 2026

4/10 Poor

Joe

Our smoke alarm was going off at 3 AM due to a needed battery change. We ended up having to go to the lobby and were reassigned another room. We were told the Manager was not in upon checkout and were not given any kind of apology or to expect a follow up from management. Tired and disappointed upon checkout .
Stayed 1 night in Jan 2026