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James Bay Inn Hotel & Suites

3.0 star property

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Place, Royal BC Museum
    ‪6 min walk‬
  • Place, Victoria Harbour
    ‪10 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(105 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(56 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(32 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Cottage, 2 Bedrooms

9.8 out of 10
Exceptional
(6 reviews)
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(33 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(10 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

Edwardian hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with free newspapers and free toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Government Street. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Emily Carr House and 3 minutes on foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

Reviews

James Bay Inn Hotel & Suites Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1287 out of 1759 reviews
Rating 8 - Good. 397 out of 1759 reviews
Rating 6 - Okay. 45 out of 1759 reviews
Rating 4 - Poor. 14 out of 1759 reviews
Rating 2 - Terrible. 16 out of 1759 reviews

Reviews

8/10 Good

jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute inn! Amazing property with beautiful old-style yet still quite clean. Staff was super friendly and the restaurant and pub was great too and pretty affordable. Definitely recommend if staying in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service
Great location Would stay again
Stayed 1 night in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort

Great hotel for the money.

Great location, car park was big and spacious. Reception were excellent, really helpful and full of good advice - especially the guy with the exceptional beard! Hotel is a little tired but has lots of original features. The bar is lively and is well used by licals and rhe restaurant did great breakfast options. All the major downtown sights are within 15-20 minutes walk. Excellent value for money. One word of warning, the horse and carriage rides clip clop their way right past the front of the hotel so if you are a light sleeper you might request a room at the back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Freddy, Lompoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at over 25 hotels in Victoria since 1997. The James Bay Inn is my favorite. The staff members are friendly and helpful. The rooms are well-maintained, spotless, and inviting. The Inn is three leisurely blocks from the Inner Harbor. The Inn is located in the leafy green section of the city with tree-lined streets and beautiful flower gardens. It is a quiet and calm location where you can sit and relax and enjoy the scenery. It is quaint, charming, eclectic, and fun. Roy and Hedy personalize your stay with thoughtful comments and insights.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fady, Langley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very old hotel which has kept it's ambience over the years and very well maintained. Rooms are very clean. Walking distance from downtown Victoria and the bay.
Stayed 2 nights in Aug 2025

6/10 Okay

Justin

Liked: Property conditions & facilities

It was nice.

Overall I have no real complaints. It's not
Stayed 1 night in Aug 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building, great room, professional and friendly service, fantastic location with such character.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities
Very helpful staff
Stayed 2 nights in Aug 2025

8/10 Good

erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and Charming staff but still remember that this hotel is over 100 years old and not perfect. Don't expect the Best Western. It's electrical system cannot handle things like air conditioning and elevators. The floors might not be level and you can hear through the walls but you are staying in a historical monument. Emily Carr died there.
Stayed 1 night in Aug 2025

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty near the tourist areas.
Stayed 1 night in Aug 2025

10/10 Excellent

Sadao

Travelled with partner
Liked: Amenities
Hostess and host were very good
Stayed 2 nights in Aug 2025

8/10 Good

Lissa

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
a historic hotel in a fantastic city
Stayed 1 night in Aug 2025

10/10 Excellent

kayne

Stayed 7 nights in Aug 2025

10/10 Excellent

Kawshala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a stop over after a late flight in to Victoria. It was convenient. Allowed late check in. Staff were very helpful and welcoming. Airline lost our luggage and the staff helped us with phone calls etc and allowed us to check out slightly later. Rooms were clean. It's an old building but it's looked after well. Lots of character. We didn't have any food there but had a pub which served food. Would happily stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy character hotel

Cozy old character hotel with comfortable rooms and great amenities with the café and pub right at the hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jim, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
The charming historical second oldest heritage Inn built in 1911 is wonderful which also has a great pub and restaurant in the basement. Three blocks from The famous Empress Hotel, BC's Capital Legislature, Harbour and so many charming, various restaurants and shops, the perfect tourist destination in BC.
James Bay Inn
BC Legislature at night
Historic Chinatown
My queen bed room
Stayed 2 nights in Aug 2025

10/10 Excellent

Susanne, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building.
Stayed 2 nights in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great value; very helpful staff; walkable to "tourist attractions" as well as local stores and restaurants
Stayed 3 nights in Aug 2025

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service
Felt very dated
Stayed 2 nights in Aug 2025

10/10 Excellent

Semi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It was very close to the centre and a quiet part of the city. The staff very supportive and always helped were possible. The pub attached was also excellent value for money.
Stayed 2 nights in Aug 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025