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James Bay Inn Hotel & Suites

3.0 star property

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Bar (on property)
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Place, Royal BC Museum
    ‪6 min walk‬
  • Place, Victoria Harbour
    ‪10 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(10 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(33 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Cottage, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(104 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(55 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with free newspapers and free toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Royal BC Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Emily Carr House and 3 minutes on foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1266 out of 1744 reviews
Rating 8 - Good. 401 out of 1744 reviews
Rating 6 - Okay. 48 out of 1744 reviews
Rating 4 - Poor. 14 out of 1744 reviews
Rating 2 - Terrible. 15 out of 1744 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nostalgic Victoria

The hotel was very "fitting" for the atmosphere of Victoria. We enjoyed the nostalgia.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay - great service and so convenient to every thing!
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful. Great location near downtown and Beacon Hill Park.
Stayed 1 night in Jun 2025

10/10 Excellent

Shahriar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cozy comfortable place. It’s located in a lovely neighborhood, conveniently close to the waterfront and downtown. The front desk staff were incredibly helpful, especially Hedy, who let us check out late. The place is well maintained and stylish, and I definitely recommend it!
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming old hotel. Only drawbacks are the charm brings small spaces and limited electrical outlets. Walking distance of restaurants, parks and the ocean
Stayed 1 night in Jun 2025

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jun 2025

10/10 Excellent

Renata

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet Lobby is beautiful Great cafe
Stayed 1 night in Jun 2025

10/10 Excellent

Jenna

Great little gem!

Incredibly friendly and helpful staff. Very convenient location. Will definitely stay again next time!
Stayed 4 nights in Jun 2025

10/10 Excellent

Colin

Stayed 1 night in Jun 2025

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, staff & service
Property was very close to the town centre and easily walkable Staff were very friendly and helpful It woukd have been nice to have tea/coffee in room but thats just nitpicking. If you are looking to stay in a more old fashioned property wirh history then tbis is the place for you. If you are a modern place with all mod cons, you'll need to look elsewhere
Stayed 3 nights in Jun 2025

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location; good price

Very nice historical hotel; great location - walkable almost everywhere we needed to be. Free parking. Cozy clean room. Refrigerator in a room; coffee in a lobby every morning. Very friendly staff. We will definitely come back.
Stayed 3 nights in Jun 2025

8/10 Good

Shantia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Historical building, charming
Stayed 2 nights in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, room comfort

Great stay

Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda, Lexington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience and stay! The staff was extremely welcoming and helpful. The location was perfect for walking all of Victoria. The history was great too!
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent old world feel, friendly staff and wonderful location
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
I liked the upgraded roo
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old world historic hotel in nice area. Good pub and food.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela, Courtenay

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of character and great for a 1 nighter
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charming historic hostelry! Very reasonable price for Victoria in the summertime. And James Bay is a lovely neighbourhood.
Stayed 3 nights in Jun 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly service. Love the location
Stayed 2 nights in Jun 2025

8/10 Good

John

Travelled with partner
Enjoyable stay in Victoria's second oldest hotel Reasonable room. No lift/elevator. Few in room facilities and somewhat drab decor. Could be improved. Good location for access to main centre.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, central location, friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great. Hotel location is perfect
Stayed 2 nights in Jun 2025