6/10 Okay
Ashley
12 Dec 2025
Reception had such negative and unwarranted rude behavior. Based off of google reviews, I suspect she is completely out of line with other guests. After a lot of negativity once getting to Vienna, we realized that this city is ranked as one of the most rude cities in the world - and they are proud of it. However, she went out of her way to be rude. Once we got in, she was speaking German. We said hello and asked if she spoke English, she replied with "does it look like I speak English?" We then asked if we can check in early since we were about 2 hrs early. She responded with "I don't know who you are or your reservation. You haven't given me your passport so I don't know."
The bed was also rough. If you share a bed, you can definitely feel every single movement of the other person.
Ashley
Stayed 2 nights in Dec 2025























