This smoke-free hotel features a 24-hour fitness centre, a coffee shop/cafe and a business centre. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Gilbert offers 57 accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. 43-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Gilbert, you're just a quick walk from Hofburg Imperial Palace. Features include free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe.
Free WiFi
Enjoy a bite to eat at the coffee shop/cafe
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a 24-hour gym and bicycles to rent
Steps from MuseumsQuartier and 7 minutes on foot from Museum of Art History
There's a coffee shop/cafe on site. Public spaces have free WiFi. A business centre and meeting rooms are available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Gilbert. A complete renovation of Hotel Gilbert was completed in November 2021.
This 4-star Vienna hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A coffee shop/cafe
Things to do
24-hour gym
Bicycle rentals
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Accessibility
Area rugs in room
Hardwood flooring in room
No lift
More
6 floors
Banquet hall
Renovated entire property - November 2021
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
More
Air conditioning (climate-controlled)
Desk
Heating
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Hotel Gilbert Hotel
Hotel Gilbert Vienna
Hotel Gilbert Hotel Vienna
Hotel Gilbert Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 114 out of 154 reviews
10 - Excellent
114
Rating 8 - Good. 27 out of 154 reviews
8 - Good
27
Rating 6 - Okay. 8 out of 154 reviews
6 - Okay
8
Rating 4 - Poor. 1 out of 154 reviews
4 - Poor
1
Rating 2 - Terrible. 4 out of 154 reviews
2 - Terrible
4
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
Reviews
8/10 Good
Alexander
18 Jan 2026
Alexander
Stayed 3 nights in Jan 2026
10/10 Excellent
Michele
18 Jan 2026
Michele
Stayed 4 nights in Dec 2025
8/10 Good
xiaobo
Travelled with family
14 Jan 2026
Liked: Cleanliness, amenities
The bar area is the killing thing, very relax and friendly environment.
xiaobo
Stayed 2 nights in Jan 2026
8/10 Good
Christina
4 Jan 2026
Liked: Cleanliness, staff & service, amenities
Good location just outside Innere Stadt and close to the metro. The hotel is beautiful and amenities were nice for the most part. We stayed during winter and the heat was cranked way too high inside the room, so we kept windows open most of the nights. We stayed in the small room with a king bed, which I can only recommend a small room if you are traveling solo or do not bring more than 1 carry on. Managing our suitcases in the room was really tough. Due to navigating the small space, the handle of the wardrobe door scraped my forearm. The bathroom was spacious enough although there is no shower door, only a half wall so you need to be careful not to get water all over the bathroom when you shower. The bathroom trash can is tiny. The fitness center has a lot more than we expected and was well equipped. Didn’t use the sauna. Enjoyed the coffee shop and we ate breakfast one morning which was good. Overall, would consider staying here again but would get a bigger room next time.
Christina
Stayed 3 nights in Dec 2025
10/10 Excellent
Alejandra
3 Jan 2026
Liked: Cleanliness, staff & service, amenities
Clean room, neat and tidy. Staff was very kind and responsive to our questions about Vienna! Very central to attractions. Would definitely stay again!
We booked 3 rooms all were clean and warm, staff very friendly and helpful. Enjoyed the breakfast. Great location and walking distance to all places of interest.
Great room, staff was knowledgeable and very helpful and friendly. We love the location, close to great restaurants and the museums and walkable distance to all.
This hotel is absolutely fantastic! A real gem in Vienna. The location is great - close to transport and the neighbourhood of Spittelberg - but also walkable to the old town and Ringstrasse. The hotel itself is really well designed, the staff are great and the room was warm and cosy for our winter trip. Breakfast is fantastic - so much variety and all really nice food. We had a blast.