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Rafael Kaiser - Premium Apartments City Centre

4.0 star property
VIP Access

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Photo gallery for Rafael Kaiser - Premium Apartments City Centre

Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee) | View from room
Rooftop terrace
Executive Suite | Living area | 50-inch flat-screen TV with satellite channels, TV
Interior detail
Executive Suite | In-room dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Gym
  • Outdoor space

Explore the area

View in a map
Glockengasse 1, Vienna, 1020
  • Place, Stephansplatz
    ‪14 min walk‬
  • Place, Prater
    ‪14 min walk‬
  • Place, St. Stephen's Cathedral
    ‪16 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee)

Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee) | Living room | 50-inch flat-screen TV with satellite channels, TV

Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee)

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, City View, Executive Level (incl. 39€ cleaning fee)

Premium Apartment, 2 Bedrooms, City View, Executive Level (incl. 39€ cleaning fee) | Living area | 50-inch flat-screen TV with satellite channels, TV

Premium Apartment, 2 Bedrooms, City View, Executive Level (incl. 39€ cleaning fee)

  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Premium Apartment, 1 Bedroom, Balcony, Executive Level (incl. 29€ cleaning fee)

Premium Apartment, 1 Bedroom, Balcony, Executive Level (incl. 29€ cleaning fee) | Living room | 50-inch flat-screen TV with satellite channels, TV

Premium Apartment, 1 Bedroom, Balcony, Executive Level (incl. 29€ cleaning fee)

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee)

Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee) | Living area | 50-inch flat-screen TV with satellite channels, TV

Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee)

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Executive Level (incl. 39€ cleaning fee)

Deluxe Apartment, 2 Bedrooms, Executive Level (incl. 39€ cleaning fee) | Living room | 50-inch flat-screen TV with satellite channels, TV

Deluxe Apartment, 2 Bedrooms, Executive Level (incl. 39€ cleaning fee)

  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee)

Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee) | Premium bedding, individually decorated, individually furnished

Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee)

  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee)

Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee) | Living room | 50-inch flat-screen TV with satellite channels, TV

Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Executive Suite

Executive Suite | Living area | 50-inch flat-screen TV with satellite channels, TV

Executive Suite

  • 145 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Queen Sofa Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Rafael Kaiser - Premium Apartments City Centre

Apartment with a rooftop terrace, near St. Stephen's Cathedral
A fitness centre, a rooftop terrace and self parking are available at this apartment building. WiFi in public areas is free. Additionally, laundry facilities, a free food/drink shopping service and express check-in are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washing machine and a sofa bed. Weekly housekeeping is available.
Rafael Kaiser - Premium Apartments City Centre offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes double sofa beds. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

This Vienna apartment provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested.

Recreational amenities at the apartment include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Rafael Kaiser - Premium Apartments City Centre . During your stay, you're just a quick walk from Circus and Clown Museum. You'll find features such as free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2007, this upmarket apartment building has 20 apartments over 5 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a washing machine and a deep-soaking bath
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include convenience store, laundry facilities and multilingual staff
  • On-site recreation includes a gym
  • Just a 3-minute drive from St. Stephen's Cathedral and a few minutes from Stephansplatz
  • Airport shuttle service available for a fee
As a guest of Rafael Kaiser - Premium Apartments City Centre , you'll find a fitness centre, a rooftop terrace, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Rafael Kaiser - Premium Apartments City Centre also features laundry facilities, a corner/local shop, and a complimentary food/drink shopping service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Vienna apartment.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered parking on site (EUR 21 per night)
  • Limited on-site self parking

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rug in room
  • Area rugs in public areas
  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas
  • Designated smoking areas (fines apply)

Services and conveniences

  • ATM
  • Blackout drapes
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Weekly housekeeping

Location highlights

  • Near a hospital
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle parking
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 20 units
  • 5 floors
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Built in 2007
  • Bulk dispensers for toiletries
  • Connecting units available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 21 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rafael Kaiser Business Apartments Apartment Vienna
Rafael Kaiser Business Apartments Apartment
Rafael Kaiser Business Apartments Vienna
Rafael Kaiser Business Apartments
Rafael Kaiser Business s
Rafael Kaiser Apartments City
Rafael Kaiser Business Apartments
Rafael Kaiser - Premium Apartments City Centre Vienna
Rafael Kaiser - Premium Apartments City Centre Apartment
Rafael Kaiser - Premium Apartments City Centre Apartment Vienna

Rafael Kaiser - Premium Apartments City Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 267 out of 354 reviews
Rating 8 - Good. 76 out of 354 reviews
Rating 6 - Okay. 6 out of 354 reviews
Rating 4 - Poor. 1 out of 354 reviews
Rating 2 - Terrible. 4 out of 354 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronen

Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful apartment with all the amenities in the kitchen, spacious bedrooms and lounge room too. There were two bathrooms without toilets and one separate toilet. This wasn’t clear to me when booking or I completely missed it in the description and/or visuals. Apart from that, a gem and I would definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Easily walkable and close to public transit. Communication for check-in was easy. Very clean rooms.
Stayed 2 nights in Oct 2025

8/10 Good

Stacy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked the 2 Bedroom 2 Bathroom apartment for our group of 4. It was clean and decorated nicely. My main problem was that there were 2 bathrooms but neither had a toilet. There was 1 separate toilet for the entire apartment. It also had a strange layout that made the space feel confined.
Stayed 2 nights in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment exceeded expectations- it was so grand! There was plenty of room for 4 of us. We loved coming back to the apartment for dinner each evening. Our unit was very well appointed- we had everything we needed. We loved having a washing machine- the dryer function is not that powerful but the drying rack in the closet did the trick. Highly recommended!
Stayed 5 nights in Sep 2025

10/10 Excellent

Thivani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay , great location and wonderful apartment
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, room comfort
Beautiful apt. Excellent location. just 5 stars all around.
Stayed 4 nights in Sep 2025

10/10 Excellent

Anthony

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Business traveller, Travelled with family
Liked: Cleanliness, room comfort

Convenient, Comfortable, and Clean Apartment

Comfortable, clean apartment well situated near restaurants while only a short 5 minute walk to the subway station. Beds are very comfortable. Bathroom and living area are clean. Safe surroundings. We would definitely stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Sarig

Liked: Cleanliness, property conditions & facilities
Beautiful apartment. Very nice balcony with view.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for a week and had the most comfortable time. The apartment was fully equipped with everything you need and close to several grocery stores so I was able to cook a few meals. Air conditioner worked perfectly and the bed was comfortable. The washer/dryer facilities were excellent too. I have no complaints whatsoever and highly recommend staying here!
Stayed 7 nights in Aug 2025

10/10 Excellent

Kyi

Liked: Cleanliness
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Thanks for a great stay! I highly recommend this property for a stay in Vienna!
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, room comfort

Great apartment hotel, close to Historic Vienna

We are a family of four and stayed at the Rafael Kaiser apartment hotel during the Eurpean heat wave of 2025 (34°C). Thank goodness for the heat pump air conditioning system in the suite! The two bedroom suite we stayed in was fairly spacious and comfortable, with a small kitchenette and two bathrooms with showers. An espresso maker in the with coffee pods was a very welcome bonus! The decor was modern and looked brand new. The beds were comfortable and the place is very clean. An elevator can get you to the upper floors too. Location is a 5 minute walk from Historic Vienna with a great café for breakfast just outside (DerMann – so good!). I had a misunderstanding on how to enter the building and we got an immediate answer from the help line via text. There is a locker room if you need your luggage stored outside of your rental time. It was a very pleasant stay and I would certainly recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angenette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment. Fully able to cook dinner for our family of five. Wonderfully decorated and in the center of everything.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing location. Highly recommend!
Stayed 1 night in Jul 2025

6/10 Okay

Alice

Travelled with family
Liked: Cleanliness, room comfort
The area is not what I expected, however, I do love the suites .. they are very spacious and very clean . Communication with manager was really good …. The only thing I didnt like was the location.. would have been better if its near where we can walk to a lot of activities ….
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment provided everything we needed for a short stay. Even the sofa bed was super comfortable. Free use of the laundry (brand new washing machines and drier) were a real bonus.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kiran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked our penthouse apartment with a balcony. It was perfect for our needs, air-conditioned with a small kitchen to prepare breakfast, and a fridge. The area was great for us as it wasn't too far from the metro and tram lines. There was a great vegan ice cream place nearby and a supermarket. The Staff were super helpful when we arrived too early, and we even managed to do our laundry!! it was an awesome apartment :)
Stayed 4 nights in Jun 2025

10/10 Excellent

MONOJ

Travelled with family
Liked: Cleanliness, room comfort

Wow stay

Excellent place to stay. Spacious room. Balcony for a nice drink The dryer doesn’t work. Rest no problem.
Stayed 5 nights in Jun 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, room comfort
Great location with high ceilings. Clean and comfortable
Stayed 6 nights in May 2025

8/10 Good

Casey, Houston

Travelled with family
Liked: Amenities
Location was good
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort

Nothing more than disappointment

Poor communication or service. Poor cleaning or tidiness Poor room facilities Broken coffee machine Very disappointed with the apartment and the experience, would not consider visiting again
Stayed 1 night in May 2025

10/10 Excellent

Kerstin, Sparkill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was the third time I stayed at Rafael Kaiser. I really enjoy the location as much as the apartments, which are spacious, nicely furnished and well equipped and have a great roof-top balcony. Laundry room and gym are also provided. Many restaurants are in the neighborhood, subway and buses in front of the building.
Stayed 6 nights in Apr 2025