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Hotel Cumbres de Pucón

3.0 star property

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Photo gallery for Hotel Cumbres de Pucón

Hot springs
Buffet
TRIPLE TERCER PISO CON BALCON | Premium bedding, in-room safe, individually decorated
Interior
DOBLE SEGUNDO PISO CON BALCON COMPARTIDO | Premium bedding, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Colo Colo 540, Pucón, de la Araucania, 4920460
  • Place, La Poza
    ‪11 min walk‬
  • Place, Enjoy Pucon Casino
    ‪12 min walk‬
  • Place, Pucon Beach
    ‪15 min walk‬

Room options

View all photos for DOBLE PRIMER PISO

DOBLE PRIMER PISO | Premium bedding, in-room safe, individually decorated

DOBLE PRIMER PISO

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for DOBLE SEGUNDO PISO CON BALCON

Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO CON BALCON

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for DOBLE SEGUNDO PISO SIN BALCON

DOBLE SEGUNDO PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO SIN BALCON

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO | Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for MATRIMONIAL ECONOMICA PEQUEÑA

MATRIMONIAL ECONOMICA PEQUEÑA | Premium bedding, in-room safe, individually decorated

MATRIMONIAL ECONOMICA PEQUEÑA

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for DOBLE SUPERIOR TERCER PISO

DOBLE SUPERIOR TERCER PISO | Premium bedding, in-room safe, individually decorated

DOBLE SUPERIOR TERCER PISO

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for TRIPLE TERCER PISO CON BALCON

TRIPLE TERCER PISO CON BALCON | Premium bedding, in-room safe, individually decorated

TRIPLE TERCER PISO CON BALCON

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for TRIPLE TERCER PISO SIN BALCON

TRIPLE TERCER PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

TRIPLE TERCER PISO SIN BALCON

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for CUADRUPLE TERCER PISO SIN BALCON

CUADRUPLE TERCER PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

CUADRUPLE TERCER PISO SIN BALCON

  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Cumbres de Pucón

Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and concierge services. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Cumbres de Pucón offers 30 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature premium bedding. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. This Pucón hotel provides complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Hotel Cumbres de Pucón, you're just a quick walk from Los Pozones. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Los Pozones and Museo Mapuche Pucon
  • Airport and local-area shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A seasonal outdoor pool, a terrace, and a vending machine are also featured at Hotel Cumbres de Pucón. Limited free parking is available on a first-come, first-served basis.

This 3-star Pucón hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 160 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 24-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cumbres de Pucón

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 49.00 per person (return)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Cumbres de Pucón offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 20 December and close on 05 March.
  • Pool access available from 10 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cumbres Pucón Pucon
Hotel Cumbres Pucón
Hotel Cumbres de Pucón Hotel
Hotel Cumbres de Pucón Pucón
Hotel Cumbres de Pucón Hotel Pucón

Hotel Cumbres de Pucón Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 45 reviews
Rating 8 - Good. 10 out of 45 reviews
Rating 6 - Okay. 11 out of 45 reviews
Rating 4 - Poor. 3 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Staff was very friendly
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Richard

Disliked: Amenities, property conditions & facilities
It was ok
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Located two blocks away from the main street, hotel offers luggage hold. Rooms were exceptionally clean, delicious buffet breakfast included. Highly recommended.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay but....

Everything is good but the wifi , they should work on the wifi, is terrible.
Stayed 4 nights in Jun 2023
Verified

4/10 Poor

Lourdes

Disliked: Property conditions & facilities
A
Verified

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for exploring Pucon.

The hotel is a few blocks from downtown. We had the luck of checking the room before booking, and so discovered the small room is really small. We paid extra for a room with balcony which was very nice (and normal size!). No elevator. Parking around the street.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Francisco

Liked: Cleanliness, staff & service
Habitación con Aire acondicionado, sin frigobar, limpia
Stayed 1 night in Feb 2026
Verified

6/10 Okay

HILDA BEATRIZ

La habitacion era pequeña ál igual que el báño. amables lla recepcionista. El desayuno
Stayed 1 night in Nov 2025
Verified

4/10 Poor

ARQUITETO GERSON

Liked: Staff & service
Disliked: Cleanliness
Quarto no nível da garagem sem janela. Somente uma abertura de 80cm x 80cm de ventilação
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Guilherme

Disliked: Cleanliness, amenities, property conditions & facilities
As fotos nao compartilham a realidade do estado do Hotel.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Tomas

Liked: Cleanliness, staff & service
La ventana da a un muro, y no había comunicación al teléfono del hotel...
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La petite chambre economique a la taille d un placard mais est propre bien décorée au calme
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Alvaro

Liked: Property conditions & facilities

Buena ubicación, problema de estacionamiento

Hotel bien ubicado con instalaciones nuevas. El estacionamiento está fuera del hotel y cuando fuimos estaba lleno y tuvimos que estacionar fuera. Desayuno simple.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Valéria paula S

Liked: Cleanliness, staff & service, property conditions & facilities

Muito conveniente

Já fiquei nesse hotel várias vezes. É conveniente, limpo e silencioso. O quarto que fiquei todas as vezes é bem pequeno e não havia nem espaço para deixar a mala. Entretanto, como sempre viajo a negócios, só preciso de um local aconchegante para tomar um banho e dormir. O café da manhã é bom. Tem café e chá cortesia disponíveis o dia todo.
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

MARCELLA

Liked: Cleanliness, staff & service
Os funcionários são extremamente solícitos e educados, porém as instalações deixam a desejar (teto mal pintado com uma aparência de mofo em alguns pontos, roupa de cama com aparência de velhas), café da manhã ok, boa localização!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Muy bien atendidos, el personal muy amable y cariñosos sin duda recomendable para todos
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Amarildo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Quarto muito pequeno

Hotel organizado, bom café da manhã, boa limpeza, organização e localização. No entanto, ficamos decepcionados com o tamanho dos quartos, que praticamente cabia só a cama, sem espaço para circulação de duas pessoas.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Julián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel, con detalles por corregir

El hotel es nuevo y con buena infraestructura, personal amable y precios muy acordes a lo ofrecido. Mi problema es que por segunda vez que viajo, la calefacción NO funciona, considerando que cuentan con un sistema de aire acondicionado recién instalado. Solo gracias a la amabilidad de la recepcionista pasamos una mejor noche, pero no se pueden dar el lujo de no tener un sistema de calefacción acorde al destino.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

TACIANE MENDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só ouve um problema entre a hotéis.com e o hotel cumbres, no qual a reserva não entrou p eles no dia que reservei. Então eles nos mandaram p um outro hotel que foi muito bom. Eles foram ótimos. Tudo maravilhoso. Somente esse probleminha de comunicação que pode até não ser culpa deles e sim da hotéis.com
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

The hotel is very comfortable in the centre of Pucon but just outside the restaurant area so no sound at all. Safe area. Very comfi, big beds, good shower. Breakfast is excellent and service great. Very helpful with booking tours and advising about the area. All in all very good value for money. The only thing we didn't particularly like is that we had to move rooms for our third night.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin ascensor y estábamos en tercer piso muchas escalerad
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Heta

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy and too hot

The economy room was very tiny. In summer the room is very hot and there is no air conditioning. In addition it was impossible to keep window open at night because there was a bar or restaurant just outside our window and even with the window closed it was very loud until 3 in the morning.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendado

Mejor de los esperado, con mis papás quedamos bien contentos y satisfechos tanto por la atención como por la estadía en sí misma. Gracias por todo!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor y rico desayuno

Hotel acogedor con amplios espacios, rico desayuno y rico desayuno buffet
Stayed 3 nights in Dec 2019