Holiday Inn Express & Suites N Waco Area - West by IHG
Along with a 24-hour fitness centre, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, conference space, express check-out and wedding services are on-site.
Holiday Inn Express & Suites N Waco Area - West by IHG offers 74 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This West hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites N Waco Area - West by IHG. During your stay, you'll be within walking distance of Playdium Pool. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
Free full breakfast served daily
Free WiFi
Free self-parking
Take a swim in the seasonal outdoor pool
Amenities include a front desk safe, a business centre and 2 meeting rooms
On-site recreation includes a 24-hour gym
Just a 2-minute drive from Playdium Pool and 11 minutes from Heart O' Texas Speedway
Dogs welcome for a fee
Holiday Inn Express & Suites N Waco Area - West by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 2 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites N Waco Area - West by IHG also features a vending machine, a corner/local shop, and express check-out. Self parking is free.
This West hotel is smoke free.
Guests are served a free full breakfast daily.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
RV/bus/lorry parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily
Things to do
24-hour gym
Seasonal outdoor pool
Family friendly
Grocery/convenience store
Seasonal outdoor pool
Soundproofed rooms
Conveniences
ATM
Grocery/convenience store
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Wedding services
Business services
1,000 square feet of conference space
2 meeting rooms
Business centre
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Lift
Low-height electrical sockets in bathroom
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchairs on site
More
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
TV with premium cable/satellite channels
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Desk
Electrical adapters
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 20
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets: USD 25.00 per pet, per night
Only dogs are allowed
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not have a front desk. The host will greet guests on arrival.
We should mention
The seasonal pool will open in May and close in September.
Pool access available from 9:00 AM to 9:00 PM
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Best Western Czech
Best Western Czech Inn
Best Western Czech Inn West
Best Western Czech West
Czech Inn
Czech Inn N. Waco West
Best Western Czech Inn
Holiday Inn Express Suites N Waco Area West
Holiday Inn Express Suites N Waco Area West by IHG
Holiday Inn Express Suites N Waco Area West an IHG Hotel
Holiday Inn Express & Suites N Waco Area - West by IHG West
Holiday Inn Express & Suites N Waco Area - West by IHG Hotel
Holiday Inn Express & Suites N Waco Area - West by IHG Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 434 out of 895 reviews
10 - Excellent
434
Rating 8 - Good. 221 out of 895 reviews
8 - Good
221
Rating 6 - Okay. 105 out of 895 reviews
6 - Okay
105
Rating 4 - Poor. 70 out of 895 reviews
4 - Poor
70
Rating 2 - Terrible. 65 out of 895 reviews
2 - Terrible
65
8.4/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Paul
19 Jan 2026
Liked: Cleanliness, amenities
Disliked: Staff & service
Room was clean, breakfast was good. However, we arrived 1 hr early and asked if we could get into our room and the clerk said “yes, for $45 we’ll let you in early”. Not great customer service!
Paul
Stayed 1 night in Jan 2026
6/10 Okay
Melissa
Business traveller, Travelled with partner
18 Jan 2026
Staff was very friendly and accommodating. Room was clean and comfortable. Our only complaints involve the shower. I had booked a room with an open shower for those in a wheelchair without realizing. When we took a shower the water went EVERYWHERE!! We had a small lake on the floor flowing out the door. We had the curtain pulled and the shower head pointed as far in as it would go. The other concern was the temperature of the water. It was a chilly evening and the water was only lukewarm. Very unsatisfying.
Property is very old & needs some updating done. entrances/elevators very dirty. card key issues. Proprietors
must do better in order to keep this place afloat....
Kevin
Stayed 2 nights in Jan 2026
2/10 Terrible
Helen
11 Jan 2026
Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel is filthy and completely run down. The girl at the front desk was super nice and let cancel our reservation after we saw the disgusting state of the room.
Overall hotel was dirty. Elevator, carpet, hand sanitizer dispenser empty. Night staff (male) was lacking customer service etiquette, shower did not work. Did not have a lever or pull button to open shower flow. Will not recommend anyone and will make sure i do not stay there on my way home. Overall opinion. Dirty hotel.
Nobody was at the desk to check us in. Waited for 20 minutes before he finished a phone call outside and came in to check us in, never even apologized.
Hotel is in dirty condition. Bathroom doesn’t have tub plug, doesn’t have enough towels.
Tv is like I went back in time, fuzzy worst definition I’ve see.
No water in gym
Tosh
Stayed 1 night in Dec 2025
6/10 Okay
Crystal
Travelled with family
1 Dec 2025
Staff!
Crystal
Stayed 1 night in Nov 2025
2/10 Terrible
Diana
27 Nov 2025
We did not go there. I tried to cancel but was not successful. It was in the wrong direction from where we were.
Diana
Stayed 1 night in Nov 2025
10/10 Excellent
Michael
24 Nov 2025
Michael
Stayed 1 night in Nov 2025
8/10 Good
Judy
Travelled with family and small children, Business traveller
Unfriendly staff, Lobby and hallways not climate controlled.Weird smell throughout.Have stayed here many times before and didn’t have these issues, not sure what has changed.
Gregg
Stayed 1 night in Nov 2025
10/10 Excellent
James
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Front desk was amazing. Especially at check in. Would stay again just because of the service.
Cons : Breakfast had very limited options.
Hotel needs some upkeep. Shower handle was broken. Carpets were dirty. Walls and window had cracks. We had a view of the green pool.
Other than that our stay was excellent.
Lobby, hall ways, and elevator weather were filthy dirty and they smelled bad. First room had strong smell of mold and had visible mold around an electrical outlet. Staff was very apologetic and assigned to an another room. 2nd room was much better but still had a funny smell. Towels were not stocked very well. Only one full-size bath towel…
DEAN A
Stayed 2 nights in Nov 2025
8/10 Good
Michael
31 Oct 2025
Liked: Staff & service
The elevator is absolutely disgusting.
Looks like it hasn't been cleaned in years. Other than that everything else was fine.
I had to wait 15 minutes for a manager to show up to check me in.
I had reserved a king bed and was given two queens. Later found out a king was available.
Room only had warm water. Not hot.
The eggs and coffee were good.
The cinnamon rolls were barely warm in the middle.
I get it that it is a stop and go “express” but come on the elevators were a mess and not up kept. Properly was a wreck. ceiling had a horrible water stain that was not patched. Said coffee but no coffee pot, towels better just bring your own. Hey but the beds were good.
The entire hotel was dirty, there was dirt and debris all over the floors, and dead crickets on the floor in the gym. The air conditioning was broken in the gym.
When I checked into my room staff was quick and friendly but When I got to my room there were no washcloths or a hand towel. Breakfast was fine and parking was good.