The pool is dirty and said closed on the door however when calling the staff did say the pool was open. It was not filtering and I would not risk allowing my kids to swim there. The main reason i booked the hotel was for the price and the hot tub. We only stayed 1 night instead of 2 because of it. The breakfast was also very poorly set up and had very little options. I could not eat there.
The man said there was no reservation took payment from a different card . We got in the room there was garbage in the refrigerator. The pool wasn't working. It was closed. The floors were not vacuumed. I do not want to be charged for this room we left and didn't stay. The shower didn't work the screw was out of the door handle. We kept hearing a beeping sound next door.
Great difficulty to check in no one available at front desk waited for someone to check us in 20 mins. No water in the pool. Terrible smell. Do not recommend this hotel.
No one at check in counter, my key cards and a paper sitting on the counter along with a paper asking if I had a dog. Pool under maintenance with no warning ahead of time. Only one outlet by the window worked. For breakfast, Juice machines sitting on the counter that don't work. Cereal, toast with jelly and a waffle maker. Room was pretty clean, beds weren't horrible, pretty quiet area, toilet wasn't bolted to the floor.
DO NOT STAY HERE. Black mold, wallpaper peeling, sheets stained, smells bad. literally was nothing good to mention. pool looked disgusting. foamy and green, yet still open. the whole place smells like mildew and there was mold in the bathroom.
We got everything we needed, but their staff might want to implement a training program so the front desk could work more efficiently with the public and streamline a checkin process.