Brilliant loved it apart from no hot water for are 2 night stay witch took till check out to be sorted out even though we informed of the problem first night. And the maintenance man lied and told manager it was all working and checked. He never checked it and it was not working. However the lovley manager gave us a free night and we paid to stay another night also and she did us a good deal on that . We will be back soon canât wait
Les points faibles : Personnel et service et confort de la chambre
Itâs only ok.
Booked a family suite with garden view room, opened the curtains and there is no garden but a sleep pod. Noise constantly in the evening from people going back and forth.
Room was a nice size which was perfect, the mattress was so uncomfortable and could do with replacing. The bathroom could do with a bit of renovating. We were woken up at 3am from banging on the floor from the room above us, so this wasnât ideal but I know you canât tell kids to walk quietly.
Our room was placed next to a fire door that was propped open to the bar area with kids running back and forth. We did have to ask for the door to be shut due to the noise and our little one was trying to sleep. The woman on reception didnât seem impressed at me asking for a fire door to be shut and was very rude in her response.
Breakfast was perfect to us as it wasnât help yourself buffet and you paid for what you ordered. Only issue we had was we kept being asked by the waitress if the food she had in her hand was ours.
Would stay again if needed (it wouldnât be our first choice) but would make sure we requested a room on the higher floors.
This was better and cheaper than a boring Premier Inn. I would recommend it for anyone that wants a change from the Purple Palace. Free parking near to the entrance. The food was nice at the restaurant, and the staff are lovely. The room was nice and big. Like most places, the drinks are quite expensive, ÂŁ3 for a medium sized lemonade. ÂŁ5.50 for a pint of lager.
Hotel is directly alongside Park so perfect for those with children visiting.
We had other plans returning late and were dependant on a night watchman to let us in, albeit there was someone there and got in ok.
Designated hotel car park is not big enough so we ended up parking in main park area which wasnât a problem as winter but not so sure in summer.
Served a purpose and for what we paid would use again.
A reasonable hotel with clean facilities, though the rooms are a little dated. The food was pretty average and the choices were limited.
Breakfast was overpriced for the very low quality food.
Was generally a very pleasant stay. But we only ate in the restaurant once as the burger I had was pretty terrible, and wasnât prepared to pay for anything else.